Dyson V11 Torque Drive Cordless Vacuum Cleaner, Blue

My wife loves it! I’ve used it a few times and it’s by far the best vacuum I’ve ever used! My roomba is gonna have to find a new occupation lol

We were in the market for another cordless vacuum as the other one we had didnt do very well, so we decided to go for the gusto and invest in a higher quality one that we felt would last longer and do better. With that in mind we finally ended up looking at this Dyson model. After reading the reviews from here and elsewhere we look the plunge, although it was initially hard justifying the money we were putting into it. My wife is the skeptic of the family, so for her seeing was believing with this. She headed upstairs to vacuum the entire upstairs, which includes four bedrooms, two closets, and two baths. When she came down with it full of junk this thing had pulled off the floor she was a convert. Her baseline has always been her Rainbow vacuum that she swears by, but after using this and seeing how well it cleans shes now less eager to haul the Rainbow out and lug it around. Given the long battery life of it, and the incredible suction it has, I now frequently use it to do a quick cleaning of the house as I know its sucking up whatever it comes in contact with. Ive been especially impressed with the suction it has and the battery life of it. Ive vacuumed the entire upstairs and downstairs in a 2900 square foot house and still have plenty of battery life left. It obviously uses less battery on the tiles floors we have in the downstairs area and part of the upstairs, but for the carpeted areas it still gives me plenty of time to thoroughly clean them and still have plenty of battery life left. Both of us are totally sold on this vacuum and would happily recommend it to anyone looking for a cordless vacuum that could very well end your need for a lumbering beast like our Rainbow. The cost is not cheap, but in this case I would say you get what you pay for.

Pros Sweep, Cleans well. Lightweight Charge seems good Washable filter No bags Menu on top of handke Very tall handle, gets in the way if under 5’5” Must constantly hold the ON button! Emptying the small debris container is a Royal Pain! Fills quickly Same for removing and cleaning filter.

I named my Dyson Chewvacca because Its burly, meant to last, and a great addition to any spaceship. The only challenge Im having so far is that it takes an inordinate amount of time to charge as opposed to the runtime. From there another inconvenience would include its general weight and the fact that theres no trigger lock, so I know you only have to touch the trigger very lightly, but your inclination is to pull it down as hard as you can. Id say this is a safety feature that customers probably dont like but is likely necessary for its functionality.

Purchased this vacuum looking for a premium product that would do the job well, have good reliability and in situations where there were issues, would have a good support team backing it up. Because after all, this is the premium option right? Unfortunately, this was not the case. The product lasted ~4 months with fairly minimal use and regular cleaning before the trigger began having issues. The product would turn on when you pull the trigger, but upon release, it would continue to run for 30 seconds to a minute before finally turning off the motor. We worked around it for a few days thinking it was just a bug or an issue but it continued this behavior. I was actually excited to contact Dyson because typically when dealing with a premium product like this, the customer service is top notch. Unfortunately again, this was not the case. The chat feature on their website would not work. It would take you through a script before asking you a question that would just error out. I ended up calling their support line where I had to jump through menus before finally getting to talk to someone where the immediate vibe was not how can we help but instead what do you want. I went through the issues with the representative where they informed me, that before they could do anything to even answer my questions, they needed to register me in their system. Fine, not a big deal. I went through the process of tracking down the serial number on my vacuum, communicating that to them over the phone, and telling them my information multiple times, only to be told that the product was already registered under a different name. I asked them how this could happen, and was told that the only way this could happen is if I was sold an open box product, which I will address later in this review. I told the representative that I had purchased it brand new from Amazon and that I would be happy to send them a PDF copy of the invoice from my original purchase (even though I dont think I should have to jump through this hoop for them to just make their $700 vacuum work as expected). The representative basically just said tough luck. If we cant register your product we will not answer any questions, you cannot speak to a support rep, nothing. I asked them what my options were and they said There is nothing we can do for you, you need to contact Amazon and have them replace the product. That was the end of my Dyson experience, I had already made up my mind that I would not be exchanging the product as I have no interest in ever owning another Dyson product if that is the level of their support. Now to Amazon ... I immediately went back and confirmed the listing that it was fulfilled and sold by Amazon (it was) and that the condition of the product was listed as New (it was) to make sure I hadnt made a mistake when ordering. Once I had confirmed this, I called Amazon to make the issue right. To their credit, they were willing to give me a refund, but told me that I was responsible for returning the product. I had to go purchase a box, pack it, and send it to them, even though the entire issue was their fault for sending me an open box product they had listed as new.

Were long-time Dyson users and have been generally pretty happy with their products. This V11 cordless product is so woefully underwhelming that I felt like I literally flushed $600 down the toilet. I just vacuumed this morning, and Im still pretty agitated from the experience so bear with me. It is winter and we have a yard. Leaf bits do get dragged in along with blades of dead grass. We have a Giant Schnauzer who doesnt hardly shed and two cats. Our floors are mostly bare tile and wood, tho we do have an 9x12 area rug in one area. Total area being vacuumed is around 600 sq ft. Not once this morning did I have to dump the (small) canister because it was full. i did, however, have to take the wand off, take the canister outside, slide it open, and dislodge hair and debris from the (very small) inlet hole between the wand and the canister. SIX TIMES! Not sticks or rocks or other hard objects...just blades of grass, some leaf debris, and a little hair. And, just to be clear, pulling out the visible blockage at the inlet wont do because there is stuff backed up into the internal wand centered in the canister. To get up into the center of the canister requires a thin stick or a coat hanger and a bit of finagling...all while holding this dusty canister outside where the slightest breeze causes a dust storm right in front of the person trying to unblock the canister. Ive come to the conclusion that Dyson engineers must have tested this on glitter in a lab setting while wearing hazmat suits. Oh, and lest I forget, if you have one of these rugs that has the surface cut at the same height, forget it. To keep this vacuum from bogging down on our area rug, this product has to be turned to the ECO setting which means there is barely any suction. In essence, I could sweep that rug with a broom and get more stuff off of it. It does do okay on sculptured rugs for what its worth. There are some good points about this product: highly maneuverable, good battery life, lightweight. In the end, tho, I could have gotten all that with a much, much cheaper cordless vacuum.

This is the best vacuum cleaner I have ever owned, and I have had an Electrolux and Shark. It is so lightweight that I can just walk with it from room to room; and being cordless, I dont have to worry with plugging it in and dragging the cord around. I am very, VERY pleased with this purchase! Came fairly quickly, too.

I have only had the vacuum a few days and I absolutely love it. It has strong suction and different ranges of suction so if I want a suction boost I can get it, but the regular suction is strong. I love that it gets around my chair legs because of its maneuverability. Amazing maneuverability. You can stand in one place and get around all the chair legs without having to move around to each side like you would with a regular vacuum cleaner. It gets under my kitchen cupboards where my old vacuum didnt fit. With my regular vacuum I had to stop and install a flexible hose and keep pulling the vacuum around to use the short hose that was attached which is awkward. I can go from carpet to floors and it automatically adjusts. The tools are fantastic! Any changing of tools is quick and easy, much easier and quicker than a regular vacuum and there are many more tools. I feel like I am getting all my vacuuming done faster from living room to kitchen to stairs and the special cleaning such as under the kitchen cupboards, under dining room chairs, tables, stairs, blinds, shelves, upholstered furniture, door tracks, around the dryer, etc. I would have skipped alot of that with my old vacuum because it was too time consuming and inconvenient. The handheld option makes alot of those jobs so much easier than trying to pull a vacuum around so you can use the flexible hose. There are many tools that come with the vacuum that are so useful. The vacuum is lightweight so it is great for stairs and much quieter than my old vacuum. I have never run out of power before I have finished vacuuming. It is hot here because it is summer and the motor puts off a light breeze and cools me off while I am vacuuming. I like the LCD screen which shows how much power I have used and how much I have left. It also lets you know how much power you have for the level of suction you choose. If you use the Power boost for all your vacuuming you would run out of power a little earlier than if you use the regular or eco suction but I have never had to. It charges within a few hours so it is always ready to use. I am so happy I made this purchase! It is a great vacuum. It is expensive. That is the only slight negative I can think of.

So Ive been using this Dyson V11 Torque Drive Cordless Vacuum Cleaner for a while and these are the pros and cons Ive found with the product. First of all, Ive used a vacuum cleaner that was nearly 100 dollars previously and had to sell it back because the suction power was just too weak. (It was made from China) Now that I’ve got it changed to this Dyson V11 product the difference all I could say is that it is crazy. There is a reason why people were buying this expensive product for a reason. And from this experience I was able to understand why people say expensive products are expensive for a reason. As I was saying, Dyson V11 series at current point has the strongest suction power in the vacuum cleaner market. When you are using this product, you wont feel any worry that this machine wouldnt have the capacity or the sucking power to suck something out from the ground. When I do use it, it even feels as if the vacuum cleaner is sucking the carpet fur itself and not just the dirt, thats how strong it is. In terms of the weight, some people do say females would have a hard time using it for a long time because of its weight. It is partly true, considering that Dyson V11 is not a lightweight compared to other cheap vacuum cleaners I’ve used. But this bit of weight actually brings more stability to cleaning and that’s what I personally felt more positively than the weight being something to worry about. The battery life so far is lasting good and you can change the modes(each mode lists the battery time left on the screen) to your own choice how long and extensive you want to use your Dyson. In the end, to me, this product was not a waste of money but a life lesson why you should buy a good product in the first place for a reason. Because it sure does its job well and Dyson’s warranty system is also trustworthy in this case for future problems.

Ive had decades of vacuums, including Kirby. This is the one Ive been waiting for. Light and powerful. Changing accessories couldnt be easier. The display on the end of the filter told me I had a plug in the wand and to clean the filter (also exactly how to). The suction grabs it all. The soft brush did a better job on fans and blinds than my shop vac. The charge lasts longer than my will to vacuum. My only negative is that I developed a blister on the inside of my index finger after first day use. The trigger might need a redesign. For now, I wear a glove.