Dyson V11 Torque Drive Cordless Vacuum Cleaner, Blue

I am loving everything about the V11 except emptying the canister. To empty you must remove any attachments before emptying the debris. The battery life was excellent, I vacuumed most of my house, cleaned the couches and rugs without any issues on power or suction. I replaced my V8 with the V11 and overall am happy with the purchases, would have given it 5 stars but removing attachments to empty canister is a hassle.

The vacuum part it self works fine but Im disappointed at the attachments this one I literally just used it one and the part that helps it glid started peeling off

We were in the market for another cordless vacuum as the other one we had didnt do very well, so we decided to go for the gusto and invest in a higher quality one that we felt would last longer and do better. With that in mind we finally ended up looking at this Dyson model. After reading the reviews from here and elsewhere we look the plunge, although it was initially hard justifying the money we were putting into it. My wife is the skeptic of the family, so for her seeing was believing with this. She headed upstairs to vacuum the entire upstairs, which includes four bedrooms, two closets, and two baths. When she came down with it full of junk this thing had pulled off the floor she was a convert. Her baseline has always been her Rainbow vacuum that she swears by, but after using this and seeing how well it cleans shes now less eager to haul the Rainbow out and lug it around. Given the long battery life of it, and the incredible suction it has, I now frequently use it to do a quick cleaning of the house as I know its sucking up whatever it comes in contact with. Ive been especially impressed with the suction it has and the battery life of it. Ive vacuumed the entire upstairs and downstairs in a 2900 square foot house and still have plenty of battery life left. It obviously uses less battery on the tiles floors we have in the downstairs area and part of the upstairs, but for the carpeted areas it still gives me plenty of time to thoroughly clean them and still have plenty of battery life left. Both of us are totally sold on this vacuum and would happily recommend it to anyone looking for a cordless vacuum that could very well end your need for a lumbering beast like our Rainbow. The cost is not cheap, but in this case I would say you get what you pay for.

Were long-time Dyson users and have been generally pretty happy with their products. This V11 cordless product is so woefully underwhelming that I felt like I literally flushed $600 down the toilet. I just vacuumed this morning, and Im still pretty agitated from the experience so bear with me. It is winter and we have a yard. Leaf bits do get dragged in along with blades of dead grass. We have a Giant Schnauzer who doesnt hardly shed and two cats. Our floors are mostly bare tile and wood, tho we do have an 9x12 area rug in one area. Total area being vacuumed is around 600 sq ft. Not once this morning did I have to dump the (small) canister because it was full. i did, however, have to take the wand off, take the canister outside, slide it open, and dislodge hair and debris from the (very small) inlet hole between the wand and the canister. SIX TIMES! Not sticks or rocks or other hard objects...just blades of grass, some leaf debris, and a little hair. And, just to be clear, pulling out the visible blockage at the inlet wont do because there is stuff backed up into the internal wand centered in the canister. To get up into the center of the canister requires a thin stick or a coat hanger and a bit of finagling...all while holding this dusty canister outside where the slightest breeze causes a dust storm right in front of the person trying to unblock the canister. Ive come to the conclusion that Dyson engineers must have tested this on glitter in a lab setting while wearing hazmat suits. Oh, and lest I forget, if you have one of these rugs that has the surface cut at the same height, forget it. To keep this vacuum from bogging down on our area rug, this product has to be turned to the ECO setting which means there is barely any suction. In essence, I could sweep that rug with a broom and get more stuff off of it. It does do okay on sculptured rugs for what its worth. There are some good points about this product: highly maneuverable, good battery life, lightweight. In the end, tho, I could have gotten all that with a much, much cheaper cordless vacuum.

Purchased this vacuum looking for a premium product that would do the job well, have good reliability and in situations where there were issues, would have a good support team backing it up. Because after all, this is the premium option right? Unfortunately, this was not the case. The product lasted ~4 months with fairly minimal use and regular cleaning before the trigger began having issues. The product would turn on when you pull the trigger, but upon release, it would continue to run for 30 seconds to a minute before finally turning off the motor. We worked around it for a few days thinking it was just a bug or an issue but it continued this behavior. I was actually excited to contact Dyson because typically when dealing with a premium product like this, the customer service is top notch. Unfortunately again, this was not the case. The chat feature on their website would not work. It would take you through a script before asking you a question that would just error out. I ended up calling their support line where I had to jump through menus before finally getting to talk to someone where the immediate vibe was not how can we help but instead what do you want. I went through the issues with the representative where they informed me, that before they could do anything to even answer my questions, they needed to register me in their system. Fine, not a big deal. I went through the process of tracking down the serial number on my vacuum, communicating that to them over the phone, and telling them my information multiple times, only to be told that the product was already registered under a different name. I asked them how this could happen, and was told that the only way this could happen is if I was sold an open box product, which I will address later in this review. I told the representative that I had purchased it brand new from Amazon and that I would be happy to send them a PDF copy of the invoice from my original purchase (even though I dont think I should have to jump through this hoop for them to just make their $700 vacuum work as expected). The representative basically just said tough luck. If we cant register your product we will not answer any questions, you cannot speak to a support rep, nothing. I asked them what my options were and they said There is nothing we can do for you, you need to contact Amazon and have them replace the product. That was the end of my Dyson experience, I had already made up my mind that I would not be exchanging the product as I have no interest in ever owning another Dyson product if that is the level of their support. Now to Amazon ... I immediately went back and confirmed the listing that it was fulfilled and sold by Amazon (it was) and that the condition of the product was listed as New (it was) to make sure I hadnt made a mistake when ordering. Once I had confirmed this, I called Amazon to make the issue right. To their credit, they were willing to give me a refund, but told me that I was responsible for returning the product. I had to go purchase a box, pack it, and send it to them, even though the entire issue was their fault for sending me an open box product they had listed as new.

This is my second dyson cordless vacuum. I have 4 dogs. After trying to go a cheap route after my first dyson bit the dust, I lasted less than a month before buying another Dyson. The suction and technology is unmatched. One of my favorite attachments is the small beater. It makes vacuuming the couch SO easy.

I had a small vacuum that wasnt seeming to pick up dirt anymore and it was a struggle getting anything done with it, having to go over the same spot several times. I also have a dog (great Pyrenees mix) that sheds so much I dont know how she still has so much hair on her. I bought a Dyson v6 for my mother yeas ago and we always enjoyed it and I thought I didnt want to pay for a dyson for my new home... well 7 months later I was fed up what I had. I debated a Dyson and a standard corded model but, the convenience of cordless it something I really wanted. I had several concerns about the Dyson, mainly: battery life, suction power (I have mostly wood floors but a very large area rug in the living room that gets dog hair embedded in it), price $$$. Battery life seems like it will be a non issue. I let it charge for 4 hours, and then I vacuumed my entire house and I only lost 1 bar. Suction power was more then adequate for my needs; in about 2 minutes my rug felt deep cleaned and that was without using the Boost mode. It pulled up every embedded dog hair, and a TON of dirt. The picture in my review is a photo taken AFTER I vacuumed the rug with my old vacuum. It is 2x past the max fill line which was shocking to me when I looked down! I did not expect so much dirt to be sucked up and so much hair. My rug feels new again. I then did the rest of my living room, my kitchen, three bedrooms, a long hallway and a bathroom. The swiveling head is fantastic, and I stayed in Auto mode the whole time. My floors feel like I swept and mopped them, they have that squeaky clean feeling. I finished all of those areas in the time it usually takes me to do kitchen and living room to a satisfactory level. No switching cords, no struggling with low suction, the swivel on the head got into every area I needed, and it is so lightweight. The downside to the suction power is I did needed to empty the bin 4 times. It really doesnt hold a lot, so that might be a concern to some. Also, with how much dog hair is around my house, it really wraps around the little post in the bin and I do have to reach in and pull it out to get it out. That is very annoying, but would happen with any bagless system and my dogs hairs (they are 2-4 inch long hairs). Still, a slightly bigger bin would have been nice. I also wish I didnt need to detach the stick to empty the bin but the clip on/off system makes it quick and painless. Bringing me to the concern of price. I still think its too much, and that is why I am giving it 4 stars. Its a great machine and I think it will fit most peoples needs, but I feel like it could cost less, or come with more for the price. I would love a drop in battery so that you could have two ready to go, for instance. I know from our previous Dyson (my mothers) that replacing the battery is a bit of a hassle and they DO die; I had to replace the D6 battery under warranty twice in a few years time. However, all that said, time is money. The convenience of cordless, suction power, lightweight, excellent maneuverability and getting my entire home done is less then half the time it used to take me and eliminating the need to pre-sweep some areas all made the purchase worth it.

The vacuum really needs to be continuously on a charger so its ready to use; in order to do that, you have to have it hanging in plain site unless you have an outlet in your closet or wherever you want to keep it. Really? Who has outlets in their closets? So factor in either paying an electrician to make an outlet in your closet, or deal with having it constantly visible. The trigger is too easily turned on when you hold it, so it regularly turns on when youre just transporting it from room to room, conversely, you always have to have your finger on the trigger to use it. They couldnt figure out a regular on/off switch? That said, the different suction strengths is nice, it is much lighter to carry than previous vacuums Ive had, and much easier to do stairs. But if you lose power upstairs, you have to take it downstairs to plug it in for awhile. Since Im getting older, with back issues, I appreciate the lower weight, so will keep the dang thing, but debating whether I should spring for the outlet in a closet.

Amazing suction. Used another vacuum (let’s call it Electrolux with a beater head attachment) first. Then used the Dyson. The amount of dog hair left behind Filled the canister. No hair stuck on the power head. Other machines I have had, you would need to clean the brush frequently using scissors. Not this machine! Highly recommend for people with Siberian Husky’s !! Soo worth the $$.

I’m 77, so I’ve had a lot of vacuums in my life. This is far and above the best. No cord to lift over. Suction is awesome for all the pet hair. Battery life is great. Dyson has thought this one out in detail.