New and Improved! Automatic Laundry Water Leak Detector & Shut-Off System with Auto Shut Off & NEW Mobile Phone/Tablet App Alerts for Washing Machine Outlets, Flood Stopping & Water Leak Detection

All items were well organized and packaged in the box. Installation was straight forward. Was not able to setup phone notification initially will try again. My one complaint would be that the drywall anchors are too large for a 1/4 hole and 5/16 is too big so you end up having to rotate the drill bit to enlarge the hole to make them fit. Probably obvious to most.

I bought this less than a year ago. It goes off intermittently without any water leak and will not reset. I have no idea what triggers this thing. There is no override so my wife cannot do laundry when it thinks it has detected water. This last time it alarmed, it was 3 days before it would finally reset and we were unable to do laundry, as it closes the valves and is near impossible to get to in my situation. I contacted the company and they told me to pay to ship it back to them so they can look at the unit. Once again, it is a huge job to get to the valves in my setup so I could remove it. Then they want me to pay to ship it to them. I thought maybe they would send a new sensor or some other easy solution for the customer. But no. Id look for other options. This thing isnt worth the hassle and certainly not worth this price.

Very easy to install, all the equipment you need to install it in several different ways is provided, along with methods to secure and tidy the wires, extra gasket and easy to follow instructions. Very pleased.

Well designed and manufactured from quality materials, straightforward installation; I expect it to outlast me. . . Thanks!

The install was faulty easy and straightforward. Tested the valves and they worked. Sensor worked. Everything fine on that side. However, the WiFi module will not work. The status and link lights will not turn on and I cannot connect it to my WiFi. I was without a washer for a while because of a leak and it was a huge pain taking my stacks down and doing the repairs. I haven’t gotten up the motivation to take it all apart again and mail the unit back for the WiFi malfunction.

The product arrived in a very timely manner - The product box is sturdy and well organized. Very suitable if you were giving this as a gift for a housewarming or other function. When we first discussed this purchase the price was a factor but having the extra security of knowing that if the unlikely leak occurred this would alleviate many headaches with dealing with the insurance company. We had already upgraded the hoses to the stainless steel hoses when the washer was purchased new but one never knows when something else will go wrong. As far as installation everything is included in the box. Many minor options were given when installing. For exams, supplied was the template to screw the electronic unit to the wall - sheet rock anchors included but in addition anchors for cement walls and a two sided tape was included (we opted for using the two sided tape). Also were wire ties to neatly and securely run the wires where exposed. Also included was new rubber washers for the existing hoses. In short everything needed was in the box!! Installation itself a breeze. Although instructions really not needed they were supplied with exact step by step guide. I would say anyone can do this install. In regards to operation - It does exactly what it should - you can clearly hear the valve open and close and the indicator lights confirm operation. I like the vacation feature - hit the little button and valves close. In the past we would have to reach behind the machines (stackable) and fiddle with the difficult to reach valves - now just hit the button. All materials supplied seem very high quality. If wish the company would come out with a version of this for basement use on the main line coming in from the well even if it would have to be installed by a qualified plumber.

Easy to install! Great protection and peace of mind for my 2nd floor laundry room. I am a former insurance adjuster and have seen the damage that can happen when there is a leak in a 2nd floor laundry room. I always buy the upgraded braided metal hoses but even those have a warning that they need to be changed yearly. Who does that? Not me. Also great that with a push of a button the water can be shut off to washer before I leave on vacation. Great product!!

I had a plumber install this according to the instructions. The unit is defective and the yellow light kept blinking no matter what I did in setup. No customer support # to call. I’m having the whole thing ripped out so I can go back to using my washing machine!

Works as expected. Came in a nice little box with everything you need minus the drill which is optional. At first we didnt know why it wasnt working but be sure to hit the reset button once its all setup and on. I have this on my third floor so a simple alarm and the time it takes to get someone to come turn it off is just not enough. Knowing that this is there brings me peace of mind. I should also note that this valve defaults to off unless there is electrical current going towards the solenoids to keep the valve on or open. Meaning if power goes out, the current stops, which emulates a water leak and washer/dryer = off. Unless you plan on losing power or you live in one of those places its not a big deal.

I just put these in and they are neat. The whole thing seems well made and works perfectly. Time will tell the overall value I suppose and I will update if something happens, but this is piece of mind for pretty cheap!