New and Improved! Automatic Laundry Water Leak Detector & Shut-Off System with Auto Shut Off & NEW Mobile Phone/Tablet App Alerts for Washing Machine Outlets, Flood Stopping & Water Leak Detection

Installation was pretty easy, but connecting it to the wifi is impossible!! I have tried for days. The app sends me no new message message all the time- many times a day, even though nothing is connected to the app.

I bought this just last week, and with the proper tools, I was able to install it in under an hour. Since the pipes at home were coming from above and there was not enough space, I had to cut off a bit of the wall from above to accommodate the blue/red motors ( which closes and opens the pipes). I initially thought about installing these upside down but I am not sure of gravity will have any effect on the blue/red motors. Everythings works for now. Unplugging the main controller,or pushing the test and vacation mode buttons shuts off the pipes. This will give me piece of mind at least when we are out especially on vacations. Our washers are upstairs so imaging the damage that this could do. And as a background, our house is fairly new and about less than a year into owning it, there was water dripping from upstairs to the bathroom downstairs. We found out that the connection from the pipe to the washer hose has been dripping for perhaps a couple of days prior. We had still warranty on the house back then so we did not have to pay any. I bought this as I want to prevent that from happening again as that will surely cost more than the 99$ plus tax I paid for this. I have zwave devices installed at home but I thought that Id go with this as this shuts off when the electricity is off. I am not sure about the zwave device for water shut off, but I know that in case the electricity is off, then my zwave hub is also off. Another factor is that sometimes there is a glitch in the zwave system where I have to repeat commands. I plan to install a zwave device (to shut off the main water line) as a back up for the whole house, but this device is good for what I just mentioned - not relying on a network that may not work when you need it most. Of course, I am not really looking forward to the day that I may need this but I call it insurance and assurance.

I spent a ton of time installing this only to find out I need a dedicated 2.4Ghz connection to get it to work. Every other device in my house automatically connects to the 2.4 radioband without an issue but this device won’t. This was according to the rep I talked to. My internet company and router can’t split the bands so I have to undo all my hard work and return it. Such a bummer.

I was so hoping that this device would work as advertised. The unit comes nicely packaged and the installation instructions are clear. After installation, our washer would start on cold cycle but then complain that the hot water supply was shut off. After many wasted hours of diagnostics, I determined that removing the wireless controller solved the issue (since it can be used in manual mode). The unit without the wireless controller worked as advertised, but once the wireless controller is inserted it reverses operation of one of the valves! One therefore ends up with one valve ALWAYS in the undesired position regardless of what you do. Contacting the vendor, I received a lame response of having to ship the unit back to VOXX/RCA for repair/replacement on my nickel. No shipping a replacement unit to me or free return shipping! It is clear that there is no testing of these units happening before leaving the factory and for something that can cause significant damage in ones home, that is too risky in my opinion. Needless to say, this baby is going back to Amazon and I am shopping for an alternative.

UPDATE: Have been speaking with seller. Fully willing to send a replacement and update with the newer version. Great service on their part so moving to 5 stars. First review: We installed the units and initially they worked great. After a few months, the top portion, Blue valve, now is leaking slowly. All of the connections are good but it leaks from the top. After searching for a customer service number to see about an exchange, I cannot find anything and there is no way to return. Will update the rating if able to connect with seller and get resolved.

I wish I could give zero stars! Valves leaked from the body downstream the valve. It appeared to be from the connection between the plastic actuator and the metal valve body. It was a pretty decent leak rate as well, not a seep. I was skeptical of this product because of the complexity of such a device and also whether it would hold up over the years but after this Im going to just use a $2 leak detector on the floor and avoid this expensive non-sense.

This just saved me paying for water damage to my apartment and probably the ones below mine. Some seal in my washer went bad one afternoon in a fairly new washer and this device turned off the water just like it was supposed to. The alarm went off (never had a false alarm) and was loud. I can’t say enough about how grateful I am to have had this product.

These things work. If there is even the slightest drip a buzzer goes off. I thought they were a waste of money, but my husband insisted on buying them, and theyve proven to be worth every penny!

Thankfully have not had a real life incident. :) Good investment if you have washer dryer above your living room.

This device is amazing. It works just like promised. This can definitely save you’re walls and floor if a hose or pump started leaking. Soon as water touches the sensor the alarm goes off and the valves immediately shut off. It even has WiFi and an app for your mobile device to let you know of a problem