New and Improved! Automatic Laundry Water Leak Detector & Shut-Off System with Auto Shut Off & NEW Mobile Phone/Tablet App Alerts for Washing Machine Outlets, Flood Stopping & Water Leak Detection

Easy to install! Great protection and peace of mind for my 2nd floor laundry room. I am a former insurance adjuster and have seen the damage that can happen when there is a leak in a 2nd floor laundry room. I always buy the upgraded braided metal hoses but even those have a warning that they need to be changed yearly. Who does that? Not me. Also great that with a push of a button the water can be shut off to washer before I leave on vacation. Great product!!

The product arrived in a very timely manner - The product box is sturdy and well organized. Very suitable if you were giving this as a gift for a housewarming or other function. When we first discussed this purchase the price was a factor but having the extra security of knowing that if the unlikely leak occurred this would alleviate many headaches with dealing with the insurance company. We had already upgraded the hoses to the stainless steel hoses when the washer was purchased new but one never knows when something else will go wrong. As far as installation everything is included in the box. Many minor options were given when installing. For exams, supplied was the template to screw the electronic unit to the wall - sheet rock anchors included but in addition anchors for cement walls and a two sided tape was included (we opted for using the two sided tape). Also were wire ties to neatly and securely run the wires where exposed. Also included was new rubber washers for the existing hoses. In short everything needed was in the box!! Installation itself a breeze. Although instructions really not needed they were supplied with exact step by step guide. I would say anyone can do this install. In regards to operation - It does exactly what it should - you can clearly hear the valve open and close and the indicator lights confirm operation. I like the vacation feature - hit the little button and valves close. In the past we would have to reach behind the machines (stackable) and fiddle with the difficult to reach valves - now just hit the button. All materials supplied seem very high quality. If wish the company would come out with a version of this for basement use on the main line coming in from the well even if it would have to be installed by a qualified plumber.

The wiring diagram is easy to red but can be confusing to install. Double check all your connections by following each line to its proper destination. Then when you want to use the wire ties be sure to secure the wires so that disconnection of the unit is possible.

I received a defective unit that triggered a false alarm, and the system wont reset itself. I contacted the customer service that put me in touch with the engineers responsible for designing the unit.They were very helpful, sent me two new units via overnight shipping. Unfortunately,the new unit also has the same issue - triggered a false alarm and wont reset. The problem is that without reset, water wont turn on. There is no way to overwrite the command. I am going to stop using it and may be even get a new unit. I couldnt be more pleased with the customer service but this product is not ready for consumers at this point.

UPDATE: Have been speaking with seller. Fully willing to send a replacement and update with the newer version. Great service on their part so moving to 5 stars. First review: We installed the units and initially they worked great. After a few months, the top portion, Blue valve, now is leaking slowly. All of the connections are good but it leaks from the top. After searching for a customer service number to see about an exchange, I cannot find anything and there is no way to return. Will update the rating if able to connect with seller and get resolved.

We connected it to our wash machine and it works great.

Works perfectly and the alarm is really loud insuring you will hear it even in the laundry room

I bought this less than a year ago. It goes off intermittently without any water leak and will not reset. I have no idea what triggers this thing. There is no override so my wife cannot do laundry when it thinks it has detected water. This last time it alarmed, it was 3 days before it would finally reset and we were unable to do laundry, as it closes the valves and is near impossible to get to in my situation. I contacted the company and they told me to pay to ship it back to them so they can look at the unit. Once again, it is a huge job to get to the valves in my setup so I could remove it. Then they want me to pay to ship it to them. I thought maybe they would send a new sensor or some other easy solution for the customer. But no. Id look for other options. This thing isnt worth the hassle and certainly not worth this price.

Installation was pretty easy, but connecting it to the wifi is impossible!! I have tried for days. The app sends me no new message message all the time- many times a day, even though nothing is connected to the app.

Our washer and dryer are on the second floor, so a flood would be a two floor event. This product brings a piece of mind. Installed easily.