Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black

(0 reviews)

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$469.99

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(10000 available )

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96 Ratings
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  • Just me

    > 3 day

    I was so excited to finally have a self vacuum. I have two dogs. We ordered our first one. My husband programmed it and off it went. It would sit in one place and just spin. I know it has to map out your house, but I didnt think it had to do this every time we used it. It is also quite loud. After using it 4 or 5 times, we decided it was probably a defective product. We sent it back for an exchange. Went through the same process when we received the new one. It still seems to be confused. We have tile and wood flooring. I pick up anything on the floor, other than furniture. Surprisingly, the dogs could not care less. They just lay in their bed and watch. It will still spin in one place 4-5 times, on multiple occasions of cleaning. I dont know if this is normal. I do know it uses up a lot of battery time by doing this. Im still doing research. We may send it back and try a different brand. I hate having to do this because it does pick up fairly well. It just takes so long to clean a one story, tile and wood, (no rugs, carpet, or other objects in the way). With that being said, I wonder how long its life expectancy will be. We paid a lot for it. I would be pretty upset if it died in a year. I own a Shark Cordless, Bagless hand held. It came with two rechargeable batteries. I can vacuum the entire house without using all of one battery. Ive had that vacuum for 3 years. It has been used almost daily. I believe the motor may be getting ready to die. But, it has been a fabulous vacuum. Ill be looking for another one of those. If anyone has any input on the Shark Robot or another brand, please share. I really do want to love her, but I need to know she wont die in a year!

  • FourKindles

    > 3 day

    Have owned a self emptying Shark robot vacuum for a few years. Previous robot started having issues and was offered a discount on same model (warranty had expired). Great customer service experience with Shark. Decided to upgrade to this model with AI. Couldnt be happier with performance. Superior mapping and matrix cleaning technology has helped keep our house with 2 large dogs, and a 2 year old much cleaner than before.

  • Kristi

    > 3 day

    Okay a little context I have a 1400 single level house with laminate flooring throughout. I have 3 area rugs as well. The one in the living room is a short pile rug. My house is a new construction and my backyard is 3/4 dirt. I also have 3 young dogs that go in and out all day long. So, as you can imagine keeping up with the dirt and mess has been a royal challenge. I work full time with a lot of overtime and also go to college at an accelerated pace (2 classes every 5 weeks year round). This is my first robot vacuum, but I do use Shark brand vacuums. Vacuuming: As far as the linoleum flooring goes, it does an incredible job and I am very pleased. With the short pile rug in the living room, I do notice some dirt being left behind. Overall, it definitely helps, but the suction on the rugs is not quite as I imagined it would be. A deep cleaning will still be necessary and thats okay. Mopping: So, were talking about muddy/ dirt mess tracked in by my dogs. It gets bad fast. The mopping function does okay. It definitely doesnt remove all of the dirt in the problem areas unless you use the ultramop setting. Maybe theres a way to do this that I havent figured out yet, but what I have seen so far is you can only use the ultra clean and ultra mop settings on a 5x5 area at a time. If you consider the time it would take to have it clean an area of that size, redock, and then set another area, youd really be better off doing the deeper cleaning with a mop or steamer. On the areas that do not get as muddy and awful though it does do very well. So, if your house doesnt have caked on dirt in several areas, it should work fantastic just using the mop setting. Battery life is good. Charging time you can expect 10% battery in roughly 30 minutes. It will not run below 15% battery. The app is user-friendly and I definitely like it. Same with set up. In the app, you can label rooms, high traffic zones and carpet zones once it has mapped your house. Once you label the carpet zones, which has to be done for the mopping, the robot will go trace the outside of where you said it was for you to confirm it is correct. This is maybe my BIGGEST complaint. I wish they could put a sensor on this thing to determine/ verify given the approximate location of said rug or carpet. This took me forever to get relatively close as I have 3 rugs. It will go out and you have to follow it to ensure is traces the rug area but if its not right you have to wait for it to redock, redraw your rectangles and test over and over again. This can get quite frustrating. The self empty base is awesome and works great. The base is easy to empty and clean the filter. I thought the way the mopping pad attaches was rather cool. I thought it would be similar to a steam mop or maybe how a Swifer pad attaches being maybe a couple clips or velcro. It actually attached by similar to a zipper format. You slide a piece on the back through another opening and across. Then it stretches down, attached by velcro on the bottom, and then up and attached by a piece of velcro on the front. This may be a bit obsolete to some, but you definitely do not have to worry about your mop pad falling off mid clean (assuming its not on carpet.)

  • Andrew B.

    Greater than one week

    I don’t leave reviews, but felt the need to with the vacuum. East set up, works great!!!

  • Izzie

    > 3 day

    I bought this to replace my original shark robot. It is a good way to keep your home lightly cleaned. The drawback is that if you have a large room, you need to stop and clean or replace the mop pad. Good thing they send two.

  • Phil

    > 3 day

    Lets do this Pros: Coverage, so far its gotten every corner. Plus it does vacuum in rows so you can see what it misses. Self emptying, its good with a couple flaws on this point. More on this later. Noise level, depends on the setting, in the app it has 3 settings and buried deeper it has one additional setting. Eco, normal, and max. The more buried one is simply Ultra clean which only works when set to clean a zone or room. Durability: cant say since its its only been working for about 10 days at this point. Ill update the review depending on results in a few months. Cleaning power: So far so good its working well, even though we have a medium dog with semi long hair. Its been consistently able to clean up after her shedding. Cons: the bottom of the catcher does need to be cleaned about 1 time per week. Simply flip it over, unlatch the spinning brush, then reach in and clean out the comb that catches the hair and debris. Also empty the bin, it says 60 says or so. However, were just doing it weekly to prevent it getting full. Also, the app could use some work, it tends to freeze up occasionally while its running. Conclusion: we have a Roomba from about 2-3 years ago. Its done well by us but its been dying from all the dog hair. This shark doesnt have a problem with the hair at all. Weve decided to use the Roomba upstairs where dog is not allowed and doesnt go, while the shark handles downstairs. So far, its been rock solid.

  • P. Sherman

    > 3 day

    I have mixed feelings about this robot, who we named Hank (you are supposed to name him for the app). I find him to be quieter than a regular vacuum, and the suction in normal mode is very good. Our carpets and hardwood floors get very clean. However, he seems to suffer from some form of dementia. We have had him map our very small 1-story home twice, have labeled the rooms that we want cleaned. He starts out great. Does the living room, moves on to the bedroom, and begins the kitchen. So far so good. At around this point he goes back to the dock to empty himself. He then returns to where he was in the kitchen.....and then quits the kitchen and meanders into the living room and goes back over a section he has already done, wanders over by the front door and spends a minute or two going over that area again, goes in circles for a short time, and returns to do the kitchen again. About 10 minutes after emptying, he apparently remembers that there is a dining room. He does the dining room. He then returns to the living room for the third time and moves with a lack of pattern over areas he has already done twice. He may revisit the kitchen for a third time. Left alone, he will eventually return to the dock and be done, but we get tired of avoiding him (if we stand in front of him he apparently thinks his map now has a new wall, and he is clueless enough without adding that) and we just say ok good enough Hank, and instruct him via the app to go back to the dock and stop. This robot would likely work well if he were run while nobody was home so he can backtrack and circle and redo till his battery runs out (assuming he doesnt have some sort of error code at some point). I am not sure what the AI in his name refers to, but the I is presumably not for intelligence. I might suggest looking elsewhere.

  • Bobbi

    > 3 day

    Prior to this one, I had an off brand robot that never truly mapped my house after the first time. I hesitated in getting another one but with cats, I needed something. I seen great reviews. I have used it now 3 times and it’s mapped my house and vacuumed everywhere with no issues. It does miss some of the cat litter But otherwise it’s great. It definitely decreases the time I spend cleaning the floors.

  • Mert T.

    > 3 day

    I had to return the robot because every time it went back to its base station, a burnt/smoky smell would come out and linger for hours. Besides that: Cons: 1. Alexa integration is not great. I say ask shark to ..., it always asks which robot, mostly two times. I only have one robot (!). Also when I say ask shark to clean the kitchen, it asks which robot and then says ok shark is cleaning the kitchen now. But then it goes on to clean everywhere. You have to get on to the app to get it to do anything. 2. return to station to charge makes the robot go back to the base too prematurely. There is still 40% charge when the robot decides to go back to charge. If it didnt, it could actually finish cleaning my apartment on a single charge. Not letting the battery go below 40% is bad for battery life. 3. It sometimes goes around the same area more than once, as if it is obsessed with it. I dont understand why. 4. It doesnt detect short objects and it goes at anything on the floor. So you cannot forget phone cables etc. lying around. Pros: 1. It doesnt easily get stuck and it usually finds its way back to the station. 2. The empty station is very convenient. 3. I dont think it has a very good suction power but since it doesnt get stuck and it can clean everyday without your intervention, I think it does a good job keeping the floors clean. Too bad I had to return for the burnt smell. Maybe I got a faulty unit but I wont risk buying another one.

  • StuartT

    > 3 day

    We have a complicated house layout and the RV2501SE AI Series Robot did a pretty good job of mapping on the first pass. It does a number of things better than the previous RV100AE (renewed) we purchased on Amazon and subsequently returned. The RV2501SE is more thorough in its coverage, has longer battery life, better self-cleaning performance, is less spastic in working around obstacles and in short, does a better all around job. It has one shortcoming however, a feature I really liked on the RV100AE. It wont respond to the magnetic boundary strips which I previously used to block off areas I dont want the robot to cross. On this model, Shark wants you to use their No-Go Zones. I just want to establish a line not to cross, not set up an area to stay out of. For example, I want the robot to avoid cables on the carpet along the wall in my office. A No-Go Zone requires establishing a square or rectangular box which cannot be manipulated into just a straight line, so you wind up specifying a lot more carpet to be skipped vs laying a magnetic boundary strip down and the robot will simply not crossing it. I really am disappointed by Shark omitting this simple feature on this model (and perhaps on all AI models).

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