Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black
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Derek Campbell
> 3 dayWe had a GOOVI brand before and it was ok for the price but it wasn’t nearly as smart as this one. The GOOVI would just bounce off things and walls sometimes bumping plants into walls and scuffing the walls. This one mapped the house pretty well. I had to kinda staple up the fabric hanging down from the couch for it to map under it but overall it’s pretty great. It knows exactly where it’s home is. The GOOVI just bounced off everything till it found it’s way. The fact that it knows when it’s full and goes back to the dock to empty is amazing. Before I would have the check the GOOVI like a baby’s diaper all the time. Overall have had it for a few days and so far so good!
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Phil
> 3 dayLets do this Pros: Coverage, so far its gotten every corner. Plus it does vacuum in rows so you can see what it misses. Self emptying, its good with a couple flaws on this point. More on this later. Noise level, depends on the setting, in the app it has 3 settings and buried deeper it has one additional setting. Eco, normal, and max. The more buried one is simply Ultra clean which only works when set to clean a zone or room. Durability: cant say since its its only been working for about 10 days at this point. Ill update the review depending on results in a few months. Cleaning power: So far so good its working well, even though we have a medium dog with semi long hair. Its been consistently able to clean up after her shedding. Cons: the bottom of the catcher does need to be cleaned about 1 time per week. Simply flip it over, unlatch the spinning brush, then reach in and clean out the comb that catches the hair and debris. Also empty the bin, it says 60 says or so. However, were just doing it weekly to prevent it getting full. Also, the app could use some work, it tends to freeze up occasionally while its running. Conclusion: we have a Roomba from about 2-3 years ago. Its done well by us but its been dying from all the dog hair. This shark doesnt have a problem with the hair at all. Weve decided to use the Roomba upstairs where dog is not allowed and doesnt go, while the shark handles downstairs. So far, its been rock solid.
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Harry I.
> 3 dayThe vacuum robot is very good on cleaning and it goes back to charge and finish the house
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Haleve
Greater than one weekGreat product. Set up and used minutes after item was delivered. We love the Shark vacuum.
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reluctant.mortal
Greater than one weekThe robot just finished mapping the two rooms where it will be used and is now doing its first cleaning. It is considerably quieter than any vacuum I have ever owned. Its ability to navigate the house is better than my own; Im old. We got it because our two long hair, indoor cats somehow got fleas and an important part of the considerable effort required to rid the house of them is frequent vacuuming. I will update this review as I gain experience. So far, as I watch it clean, it has picked up every bit of visible cat hair and dirt. Fabulous so far.
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Aaron Mrvelj
> 3 dayIt’s not perfect but it’s convenient and effective. We’ve used it 5 days a week for the past few months. It does a good job of keeping the floor vacuumed and mopped. Still leaves behind some clumps of hair and the floors aren’t that clean after mopping but they are shinier. It doesn’t have an indicator/sensor for the dust bin which can be clogged with the hair from our two cats. The dust bin and associated filter attached to the robot needs cleaned out at least weekly and it’s the same for the dock’s bin. I can’t imagine leaving this unattended for 30-60 days as advertised. Cleaning out the robot’s dust bin is annoying because I always feel like I’m going to break the small plastic clamps. The app is functional and has gotten better in the time I’ve had it. It’s easy to schedule the robot for cleaning and to access the history. I was happy to see they added a map of the cleaning history. It doesn’t allow me to invite others to “household” in the app so we have to share a login. The app also restricts you to one map meaning some setting are restricted if you want to use it on another floor. When I want to use it on another floor I place the robot on the dock, turn it off, take it to an open corner in the area I want cleaned, turn it on, then press clean. Despite the shortcomings I would but it again.
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Bobn
> 3 dayI had bought a similar knockoff robovac and it worked well. The problem is that we have a dog, a Corgi to be precise. She sheds like shes allergic to fur. The other vac had a tiny compartment for holding waste, the dog hair would clog it up quickly. The new one is much better. Not only can it hold more, it can empty itself. We also have the Shark NV752 Rotator upright vacuum. The combination of the two is very effective at handling pet hair. The old robovac is now cleaning my garage shop. The kind of waste it has to handle makes it well suited for the task, and I dont have to sweep the garage and laundry area out every weekend. Update - 7-3-2022. This is the second time the robot has been bumped away from its base charger. After allowing it to charge overnight it now has forgotten its Map, Rooms, and Zones. Whats the point of having this thing connect to a phone or iPad if it cant reload those things once it reconnects? It should also have a non-volatile memory on board to store that information. I also have to have an account with Shark to use the app. Apparently its just too much trouble to store the setting on the company servers. Its a tedious process having this thing explore the house again. I have to let it go everywhere in the house (in one trip) except in rooms we dont want it to go (like the bathrooms for instance). Then, I get to create the Rooms all over again and create the No-Go areas again. Overall its still worth having the vacuum, but not at its current price. You should be able to fix this issue through programming and a firmware update (if it even does that).
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Customer
> 3 dayThis robot arrived a few days ago and I promptly set it up. It had no problem connecting to my eero mesh wifi, which supports 2.4 ghz as well as higher bands. The app setup was easy, and it did a good job mapping the floor. Then I sent it off to clean. The first time through I had to manually pull out all the hair and dust that it accumulated, despite using the setting to evacuate and resume which is supposed to empty itself more frequently. After that it has empted itself fine, and collected a TON of debris. One issue with the robot itself, I picked this model because the self cleaning brushroll was supposed to avoid getting tangled with hair, which is the bane of my existence with my upright vacuum. But no, I have to manually remove hair from the brushroll. Fortunately this is fairly easy to do. Other issue is with the app. There is an extended clean setting where it is supposed to just keep going and going until it has to recharge itself. But this setting would not turn on. I contacted support and they said they would have to perform a firmware update. This happened automagically and the next afternoon the setting worked fine. I wish there was a simple option to relocate the dock in case we decide to move it, but it appears that I will have to delete the map and run through the explore cycle again to do so. I think it is very dumb that you cant map multiple floors with different home locations if you want to relocate the dock to another floor and have it focus on that floor for a day or so. I put it in my basement but the layout is very different and it will clean awhile but eventually get lost. Also that carpet is pretty new and theres a lot of carpet fibers that need to be vacuumed, and it keeps getting clogged and the brushroll is covered in hair and carpet. Once I go through it a few times it should be easy to maintain, but its a pain to start, especially without an accurate map. Why not give the ability to map different floors? Seems like a reasonable feature to add. Overall giving it 4/5 because of the issues noted above, but it seems to work very well and the self-emptying feature is pretty great.
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Andrew B.
> 3 dayI don’t leave reviews, but felt the need to with the vacuum. East set up, works great!!!
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P. Sherman
> 3 dayI have mixed feelings about this robot, who we named Hank (you are supposed to name him for the app). I find him to be quieter than a regular vacuum, and the suction in normal mode is very good. Our carpets and hardwood floors get very clean. However, he seems to suffer from some form of dementia. We have had him map our very small 1-story home twice, have labeled the rooms that we want cleaned. He starts out great. Does the living room, moves on to the bedroom, and begins the kitchen. So far so good. At around this point he goes back to the dock to empty himself. He then returns to where he was in the kitchen.....and then quits the kitchen and meanders into the living room and goes back over a section he has already done, wanders over by the front door and spends a minute or two going over that area again, goes in circles for a short time, and returns to do the kitchen again. About 10 minutes after emptying, he apparently remembers that there is a dining room. He does the dining room. He then returns to the living room for the third time and moves with a lack of pattern over areas he has already done twice. He may revisit the kitchen for a third time. Left alone, he will eventually return to the dock and be done, but we get tired of avoiding him (if we stand in front of him he apparently thinks his map now has a new wall, and he is clueless enough without adding that) and we just say ok good enough Hank, and instruct him via the app to go back to the dock and stop. This robot would likely work well if he were run while nobody was home so he can backtrack and circle and redo till his battery runs out (assuming he doesnt have some sort of error code at some point). I am not sure what the AI in his name refers to, but the I is presumably not for intelligence. I might suggest looking elsewhere.