Shark AV2501AE AI Robot Vacuum with XL HEPA Self-Empty Base, Bagless, 60-Day Capacity, LIDAR Navigation, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi Connected, Carpet & Hard Floor, Black

Great product. Set up and used minutes after item was delivered. We love the Shark vacuum.

Awesome until it finds a cliff

I was so excited to finally have a self vacuum. I have two dogs. We ordered our first one. My husband programmed it and off it went. It would sit in one place and just spin. I know it has to map out your house, but I didnt think it had to do this every time we used it. It is also quite loud. After using it 4 or 5 times, we decided it was probably a defective product. We sent it back for an exchange. Went through the same process when we received the new one. It still seems to be confused. We have tile and wood flooring. I pick up anything on the floor, other than furniture. Surprisingly, the dogs could not care less. They just lay in their bed and watch. It will still spin in one place 4-5 times, on multiple occasions of cleaning. I dont know if this is normal. I do know it uses up a lot of battery time by doing this. Im still doing research. We may send it back and try a different brand. I hate having to do this because it does pick up fairly well. It just takes so long to clean a one story, tile and wood, (no rugs, carpet, or other objects in the way). With that being said, I wonder how long its life expectancy will be. We paid a lot for it. I would be pretty upset if it died in a year. I own a Shark Cordless, Bagless hand held. It came with two rechargeable batteries. I can vacuum the entire house without using all of one battery. Ive had that vacuum for 3 years. It has been used almost daily. I believe the motor may be getting ready to die. But, it has been a fabulous vacuum. Ill be looking for another one of those. If anyone has any input on the Shark Robot or another brand, please share. I really do want to love her, but I need to know she wont die in a year!

I was so ready to absolutely love this vacuum and mop combo robot. I am a little disappointed. The vacuum and mopping the robot actually did was adequate. It vacuumed very well and mopped adequately for in between deep cleaning. In order to use the mop feature you have to designate carpet areas. I have area rugs in the kitchen and the living room. The carpet area zone feature would not let me designate a small and precise enough area for the rug so I ended up folding the rugs up and putting them in a chair or couch. This is not practical for every day usage so I will end up using the vacuum only function much of the time. This makes me really sad since the vacuum mop function was the main reason for the purchase. Another issue was I requested the robot to clean the entire house. It cleaned about a third of the area, went back to base and declared the job complete. I thought maybe it had gone back to base to chare but the battery was still at 40%. I waited a little while for the battery to charge completely and again requested a entire house clean. This time it cleaned about 40% of the requested area. My house still has not been completely vacuumed or mopped after two requests.

This is our third robovac, and the second model from Shark. The laser navigation is great because you can run it at night in a dark room. The app is better than once was. The self emptying option is great. But the vacuum itself get stuck on everything and then stops. It gets stuck on inward and outward facing corners, all types of chair legs, bookshelves, even straight sections of wall, and on edge of the straits where there is a “no go” zone set. Then you got to go find it…. Fortunately it will emit distress sound. Unfortunately, the battery will die and by the time you get home from work, it is dead in some corner somewhere. So you find it, put it on the charger and try again when it completely recharges tomorrow—when it will get stuck yet again). I can understand if a vacuum gets stuck on a rug, or a charging cable left lying in the ground, or a sock someone left under the bed, but chair legs, straight walls, wall corners that stuck out into a wide open room, that seems like it is failing a really basic task of a robot vacuum. I run it most days and roughly 60% of the time, it fails to complete its cleaning for the day because it vacuum next to a wall and somehow managed to get stuck. I rate it 2 stars. The app I’d give a 4 stars… the auto emptying I’d give 4.5 but this robot fails in the most basic sense of navigation failing leading to failure to complete clean cycles. 2 stars.

The picture posted is the one and only time this unit has been stuck and it has never gotten stuck there again. This cleans 200x better than my Eufy 30c. The self emptying feature is wonderful, I don’t know how I lived without it. With two dogs in the house, this unit is a must! I was really surprised with how clean the floors looked after the mopping feature as well. I am so glad I got this unit on sale because it is a life saver! Better than any Rumba or Eufy I have owned.

Maps easy and runs it’s course. But does nut vacuum that well leaves small bits and bugs. The Ben is only filled with dust after 3 months of use.

This has definite improvements in navigation from the older models. This robot goes right to the correct room to vacuum without bouncing off walls and furniture. It is louder than the older model.

My new Shark, Roberto, saves me a lot of time! While he is cleaning, I can do other things! The mapping was easy and he seems to get more thorough each time he cleans. I love the hepa filter as we have bad allergies and this is helping eliminate dust. Also love that he empties himself!! Highly recommend!

I don’t leave reviews, but felt the need to with the vacuum. East set up, works great!!!