Shark AZ3002 Stratos Upright Vacuum with DuoClean PowerFins, HairPro, Powered Lift-Away, Self-Cleaning Brushroll, & Odor Neutralizer Technology, Navy

In 3 years, I have had 3 vacuums. Dyson pet, Kirby AVALIR 2, and now the best of the 3. The SHARK. I was not happy with the Kirbys performance. A friend recommended This Shark, Im very glad she did. It picked up all the dust and pet hair the Kirby left behind. I highly recommend this Vacuum.

Great suction power. I was very familiar with my old Shark model and not much has changed. Great product.

I rarely write reviews, but I am so impressed with this vacuum that it has to be done! I have two Australian Shepherd pups and two children under the age of 10. My house always has dirt tracked in and all other sorts of messes are constantly being made. I have a brand new carpet, and hardwood floors and this vacuum does it all! After going through two cheap vacuums in the last year, I decided to splurge on this Shark. I compared and read reviews on several different brands and models before deciding on this one and I can honestly say that I couldn’t be happier! A few of my favorite things about this vacuum and comments to the pictures I included. The first picture I posted shows a small area of my room that I vacuumed. As you can see the amount of dog hair and dust that it collected was mind blowing! In addition, there’s an extra trap that caught a necklace my son made without damaging or getting caught in the rollers. I finished vacuuming my room, and found no hair had attached to the rollers. This is a huge deal for me (and a big reason I splurged on this vacuum) because I despised cleaning and cutting hair out of the rollers every time with previous vacuums. With the power lift option and powered hand attachment, I was able to clean my carpeted stairs with ease. It has incredible suction and devoured the dog hair and crumbs embedded deep within my couches. It’s absolutely magical and has made cleaning house so much easier. No dust, debris, or odors using this vacuum. You will not be disappointed!

What a difference this vacuum has made. In the past I would have to dust every day, dust so thick you could write your name in it and this happened even when vacuuming every day. This vacuum fixed the problem. I love it!! It is so easy to switch from bare floor to rug cleaning. The rug cleaning works great also. Vacuum is a little heavy but it is a great trade off for the suction. The only thing I do not like is the hair wrapping around the small rubber tires in the front of the vacuum. I have a constantly shedding border collie and cat and hair is everywhere. When I vacuum the hair winds around the small rubber wheel axles. I have to clean it out by using tweezers. I hope the future models of Shark have an easier way to clean this wheels.

This Shark Vertex replaced my ancient Hoover upright. It was easy to assemble and did a remarkable job on carpets and dust. Easy to clean. The hose on the Powered Lift Away canister is a little short for most home use. Recently, the base unit with the rollers started to malfunction. The green suction indicator light, the main roller, the soft roller and the LED lights functioned only intermittently. Rolling the vacuum forward would cause all lights and the main roller to function but the soft roller never rotated. My original purchase of this vacuum was in 2-2021, less than a year ago. It supposedly carries a 5 year warranty. I called a nice Filipino lady at the number in the manual and described the issues. She recommended I try and clean the suction hose and wand of any obstructions which I had done previously. After a few maneuvers with her on the phone line she informed me I would need a new base suction unit and Shark would only charge me one half the price for this part since this part is not covered by their warranty. I read the 5 year warranty to her from the Shark manual. Nowhere does it say anything about the base unit not being covered. After she spoke with a supervisor she let me have a new base unit for the cost of shipping only. After paying a very premium price for this vacuum I am a little concerned that it is breaking down within less than a year. Although friendly, their rep tried to charge me for a part that should clearly be covered by their own warranty. Will see what happens with the new part and how long it lasts. I probably would not buy a Shark product again. Beware of their customer service and have your manual available when you speak with them. FOLLOW UP--The new head arrived as promised. I attached to vacuum and exactly the same problems occurred. The roller brushes worked only intermittently and the green light turned on/off. Again called Shark. This time the rep told me to attach the suction nozzle directly into the new head. Viola! Worked perfectly suggesting the problem all along was in the aluminum wand tubing and not the head. She sent a new one by overnight freight without cost to me and everything works perfectly. For now. Well see.

My old Shark APEX had a malfunctioning powerhead after two years of extremely heavy pet home use. I loved it and it would suck up small children if they got in the way! Couldnt get a new powerhead due to supply issues and really needed another vacuum in our three dog household. I decided on a new model, the Shark SRATOS, which was supposed to be as powerful and comparable to my old APEX. Pros: Its not quite as heavy as my old APEX. Hair doesnt get stuck in the brushroll, so the self cleaning brushroll description is accurate. It has a very long cord which makes it easier to vacuum large spaces without unplugging and replugging. It came with a separate pet hair head for the removable hose (which I never have used). The Odor Neutralizing feature was okay, though other reviewers reported they couldnt get replacement cartridges. (I havent tried to order a new one yet) Cons: Out of the box I could tell it was not as high quality, even though it was a bit pricier than my old one. Its lighter weight, feels plasticy, and more cheaply made (the removable suction wand is starting to not click back in to the vacuum after 3 months of use). It doesnt suck up small items like gravel, popcorn kernels, pet food, wood chips (or children) like the APEX does. And while, as advertised, the rubber brushroll doesnt collect pet hair, somehow it gets stuck between the front of the vacuum and the plush brushroll which never happened on my old APEX. All in all, I do like it and would recommend it but if I hadnt owned an older (by only two years) model Shark this one wouldve gotten 5 stars instead of 4.

This monster has great suction but its big and hard to maneuver. Im still having to use my old reliable canister vacuum for corners, tight spaces and to get under things. Its particularly hard to push if youre against the grain on rugs. After vacuuming my 3K sq ft house I feel like Ive been in a match with a sumo wrestler. If youre using it on big open spaces it really gets the dirt out but if youre looking for maneuverability and need to get under and around tight spaces you might want to avoid this machine. Its BIG and heavy.

I have never had a vacuum deep clean a carpet better than this one. Outstanding, really. The features are well-thought out and I definitely like the portability and ability to utilize the handle-only and wand-only applications as well as basically having a canister-type function choice and an upright at the same time. The hose connecting to the wand is pretty stiff and does not have much flexibility which can make it a bit awkward to manipulate, but it is manageable. I have not tried the stair tool so cannot speak to its efficiency. There are some negatives. As others have mentioned, the forward movement is propelled, I think, by the strong suction, but pulling it backward takes effort for the same reason. That is a minor complaint for me considering my carpet has never looked better. I have only one carpet in my home, 10 by 13, and bare floors throughout the rest of my home. I have two dogs and a cat. The dogs shed lightly, the cat is a prolific shedder and my carpet can be covered at times by clumps of his hair. I bought this vacuum because of the technology that prevents pet hair from wrapping around the brushes. Amazingingly, it does just that as you can see by the pictures I have included. The front brush should be removed each time it is used because hair does accumulate there, but it is very easy to remove. No problem at all with that. There is a small vertical bush that gathers some hair, too, but, again, easily removed. Where hair does wrap, very tightly, is around the two tiny wheels, one on each side of the main brush compartment. I already have a Shark vacuum, eight years old, and the reason for this new vacuum was to eliminate the need to pull all the hair from the brushes, two times with each use. Getting the hair out from around the tiny wheels on my new vacuum is far more difficult and time-consuming than simply cutting the hair away from my old machine brushes primarily because of the tiny space. I tried several ways to do this and found make-up tweezers worked best. If anyone has an easy fix or a better way to take care of the little wheels, I would greatly appreciate hearing about it. It is something that absolutely needs to be done every time the vacuum is run, if you have a lot of pet hair, because it would not take long for the little wheels to stop turning. Hair literally stuffs the space on either side of each wheel with hair. Hope the pictures help anyone considering purchasing this machine. Does a great job, but does require more maintenance than I expected!

Long story short: I highly recommend this vacuum. I am in love with it. So much love. All the love. Long story long: My Dyson broke and cost too much to repair (1). Commence my deep dive into all the vacuums: cost, quality, availability near me here in Alaska (2). I decided to go with this shark and hallelujah!! It is working well on all the rugs, carpets, tile, and even occasionally on the hard wood floors (3). Let me back up and say that I love a clean home. I NEED a clean home. I also love chaos (4); Single mom, two bio babies-turned toddlers-turned big kids (5), teenage foster boys, grownup foster kiddos returning home during the pandemic, quarantines galore, neighborhood kids in and out, and two mini-poodle puppies including one litter of puppies. My bedroom carpet was, by my standards, epically disgusting. I splurged and got a professional carpet cleaner. They came and went and I was not impressed. I vacuumed as soon as I could. AND LOOK!!!! No more than 24 hours after the professional carpet cleaners came this vacuum got all that nasty business up in just that tiny little area. And they were 24 kid free hours! The end. 1) Lesson learned: I get my own vacuum and the kids have another vacuum. Theirs is much cheaper. 2) While I try as much as possible to shop local, I can not deny the time and money Jeff can save me. 3) If you’re judging me for using it on my hardwood floors then we are not friends. 4) *Loved chaos. Working really hard to quit it. 5) Now 6 & 10 years old.

I am beyond in love with this vacuum! I will never be buying a 80$ vacuum again there’s a reason you’re paying as much as you do for this state of the art cleaning technology. I have always looked for an easy to clean vacuum that help pick up all dirt especially in carpets. Being someone with asthma this machine has definitely helped minimize all dust in my home! I feel like I’m in an easy breathing environment after bringing this to my home. I will be recommending this vacuum to everyone especially pet owners and people with children it helps keep the house safe and clean