ClearClick VHS To DVD Wizard with USB Video Grabber & Free USA Tech Support

I normally never give a negative review of anything I buy from Amazon, this is an exception. The program would not install and work on a Alienware computer with Windows 7. Their tech support (if you want to call it that) said my computer was too over powered for their program to work. Never heard that excuse before. I was due for a new laptop so bought one with Windows 10. I was able to get the program working on that, but the picture and sound was terrible!!. I installed a SSD in the computer and could do a DVD that was watchable, but still not good. I come to that conclusion by plugging the VCR right into a TV, played it that way and compared the two. Now to the next problem. The DVDs I make wont play on a newer DVD/Blu-ray player, only the older straight DVD player. I find it very strange that you can only get tech support by email?, but I emailed them with that problem. Same old song and dance, they said record at a slower speed, tried that and the picture and sound is terrible so I am giving up on this program and buying something that works and at least has a phone number a person can call for support. If you have a Overpowered Computer and a Blu-ray player, stay clear of this program, its just a waste of time and money.

You dont need to be technical to setup and record. And if you have issues the customer service is great.

The customer service was great. Unfortunately device didnt work for me. A black screen would flash at different times while capturing. Video would also skip and the audio would fall out of sync for the rest of the capture. It was really easy to use and install. Too bad It didnt work as I hoped.

This is very simple device, almost plug-n-play. Following the simple setup, it worked 1st time right out of the box. This is great value for the money. If you just want basic copying and burning with a very few adjustments, this is the way to go. Like using Paint vs. Photoshop. Had a problem 2nd time tried using, emailed their customer service. They replied back next day and worked with me to resolve problem. OUTSTANDING customer service. I would thoroughly recommend them.

Easy to use! Works great!

After ten minutes out of the box, Im thinking I paid way too much for this. The install went fine, (Win 10) and after hooking up the hardware dongle I attempted to follow their directions for setting up the CONFIG settings in their software. Impossible to do, when the drop-down menu for selecting FRAME SIZE has no options to select from, just a half-hidden blank white field. (See pic) After a series of emails to Tech Support (Thank you, Tyler, for working on a weekend!!) they resolved my problem by having me enable mic and camera access for programs in my Windows security settings. Bingo, problem solved. After making that small change, I imported my first vhs cassette with no issues at all. Thanks again, Tyler.

Liked the easyness of using it, better tham my old one.

Great for turning vhs into digital files.

It took several hours to properly install the VHS2DVD Wizard software and drivers, as the default settings were pointing to my webcam. The capture device only worked on USB 2.0 ports, not USB 3.0 (possibly being a bottleneck). The software requires the installation CD to always be in the CD-ROM even after installation. While functional, the video capture was very choppy with distorted audio. Also, after recording a full 2-hour VHS tape, the software froze and crashed, losing the last 7 minutes. I got slightly better video and audio sync using another software package with the capture device. Possibly it is limited by my 8-year old CPU, but web video and DVD play flawlessly. Playing the VCR directly onto my TV, I did not see these analog distortions. Hopefully buying the standalone SD recording unit will eliminate the buffering, although they all have mixed reviews.

I am using this product to transfer data from VHS tapes to DVDs. This product works great and is pretty inexpensive compared to other products on the market. I;m not real savvy about computers, so I had a little problem understanding how to use this, initially. I emailed tech support and they were fantastic. They responded within a few hours and worked with me until I got it right, even on the weekend and late at night. Outstanding support. I highly recommend this product. George