ClearClick VHS To DVD Wizard with USB Video Grabber & Free USA Tech Support

Was an easy plug and use. Just downloaded the software. It was actually harder to find a working vcr to plug in to this than it was to use. Recording my memories to my computer for safekeeping

I was able to copy some famly tapes which was the main goal. The technical support email was responsive within 24 hours and they helped with a timing out problem. I wasnt able to figure out the edit functionality and just had a work around to not need it. On the whole, the software did what I needed.

The software had a compatibly issue with my computer which was running Windows 10. The video preview was not displaying and I was receiving error messages from the program reference the path to my C: drive when I clicked on a program button. I contacted Tech Support via email and they responded very quickly. After some email exchanges to trouble shoot the problem, they provided a software update which resolved the issues. The program works great and I can now transfer my camcorder Hi8 tapes onto my computer with the preview screen working. Excellent tech support.

This works! And it doesnt require a computer science degree! The editing function could use some work - not super intuitive.

The customer service was great. Unfortunately device didnt work for me. A black screen would flash at different times while capturing. Video would also skip and the audio would fall out of sync for the rest of the capture. It was really easy to use and install. Too bad It didnt work as I hoped.

I was unable to get this to work under windows 10 - I sent an email off to support and got outstanding support from them. We tried a variety of things and ultimately I was unable to get it to work under windows 10, but I have another older windows 7 box and I was able to get it to work using that machine. Im giving it 3 stars due to the setup/configuration issues - setup should be more straightforward I think - Ideally it should be a plug and play solution. Once we did get it to work, however, the quality of the captured video was very good. It looks the same as playing the VCR tape itself, so I found no degradation at all. I cant thank their support enough - it was superb. I doubt I would have gotten that level of support with cheaper devices.

I had 40+ years of 8mm film converted to VHS years ago. No sound. Time to convert the VHS to DVD before it degrades too much. Instructions were easy to follow and the DVD I created plays perfectly with resolution equal to the quality of the VHS. All to be expected. Someone indicated in their review they were unhappy they could not expand the work screen to full screen. True, but it doesnt bother me at all. This was half the price of a product I purchased that didnt work. I cant speak to how well it edits or records with sound but for my purposes, I am 100% happy with this product. I use Windows 10.

Works as advertised to convert your old VHS tapes (you need a VHS player) to digital format. The problem is, the resolution cant be any better than the original used to record the material. By todays standards, HQ VHS sucks. Id still use it to save family recordings but Ive thrown away my James Bond movies stored on tape.

Installation was pretty straight forward. I was able to connect all the pieces without a problem. I was getting a nebulous error from Windows when I tried to record. I reached out to their support team with the issue. In a very short time, I received a response from Tyler, a lead in their support department. He directed me to a couple of settings in Windows that deal with audio and video devices. Once I made his suggested changes, things started working. I had one other minor issue, and emailed Tyler regarding that one. He responded in less than 10 minutes, and was spot on with his assessment and recommendation. The tool gets high marks, but the support has been amazing!

I am using this product to transfer data from VHS tapes to DVDs. This product works great and is pretty inexpensive compared to other products on the market. I;m not real savvy about computers, so I had a little problem understanding how to use this, initially. I emailed tech support and they were fantastic. They responded within a few hours and worked with me until I got it right, even on the weekend and late at night. Outstanding support. I highly recommend this product. George