(Old Model) WD My Passport Ultra 1 TB Portable External USB 3.0 Hard Drive with Auto Backup, Black

Let me start off by saying the drive itself is great. Backups up quickly and efficiently and there is a wide range of options...BUT there are some lacking features. Many other reviews tell you what it can do, I feel you need to know where its lacking. Lets begin with and issue that will affect novice computer users. This drive comes with a tiny one page pamphlet. The graphic shows you to connect the drive to your computer, then theres a little graphic of a book and a web address. You need to go to the document section of their website. From there, you locate the manual for your drive. Going by their pamphlet, you need to be connected to the internet at the time of your initial install. This is not always an option for everyone. But heres the thing, if youre a Windows user, click on MY COMPUTER, then click on the MY PASSPORT drive, you will find a directory of User Manuals. The instructions should state this. Once youre in the user manual, you discover that you only needed to run the WD APPS SETUP file, which you access in the same way as the manuals. Already youre doing more work than necessary. A simple sentence of connect drive to computer, open drive folder, double click WD APP SETUP file would have saved some aggravation. Once the software is installed on your system, you can access the help menu within the program, which is very user friendly. There are a few software items I dont like. You have many choices on when to schedule your backup, (daily, weekly, monthly, immediately) except on a certain DATE of the month. Say, I want to back one of my systems on the 1st of the month. Not an option. You can choose the first Monday (Tuesday, Wednesday, etc) of the month, but not a specific day. I also would have appreciated a confirmation screen or at the very least, a status bar notification that told me my drive actually performed the backup. Even a little notification that the drive is currently backing up would be nice. And as I discovered, a blinking light on the drive does not necessarily mean its backing up your computer. To ensure the drive is actually backing up or to confirm a backup has completed, you have to open the WB SmartWare software and click on the Backup Tab. If its currently backing up files, you will seeing a copying files message on the top of the screen. To confirm a backup, you need to click on the clock icon located near the bottom of the screen. This will tell you your Next Backup, Missed Backup and Last Backup. BUT, I had a daily backup set for 5PM and the drive wasnt connected at the time...the missed backup never appeared on the list. One might argue that it didnt log the missed backup because the drive wasnt connected. My argument is you should NEVER keep your backup drive continuously connected. If a virus hits your computer, it hits your Passport Ultra too. Ive already been there, done that with another external drive, hence the reason why I always disconnect. The hardware is great and I love the drive, BUT I have had to help a few older, less tech savvy people set this up and explain how to double check their backups. Theyve all asked the same thing...why doesnt it tell you when its done? Bottom line, it an awesome little drive, but the software leaves a bit to be desired. Would I recommend it? Only to people who have a modest amount of tech knowledge and who dont mind extra clicks to double check their backup.

My 5 star rating is for the Western Digital hardware. It seems that previous reviewers had problems with USB 3.0 and with the WD Smartware Pro software. But there is no good reason to use either of these. I have my drive plugged into a USB 2.0 port and I dont have a performance problem. There are many free backup software applications. I am using Microsofts Sync Toy. Works great. Right now I am doing backups when I feel they are needed. But the Sync Toy directions tell you how to automate this using Windows timers. My OS is Windows 7. I just plugged the WD hard drive into an unused USB 2.0 port and it was recognized right away with no messing around. Then I started up Sync Toy and set it up to backup the contents of My Documents to the WD and then kicked off the first backup. (I have 45 GB worth of pictures in My Documents so this took about half an hour). I find it amazing that you can purchase 1 TB of storage for $65. My association with the computer industry goes back to the early 1960s when 25 MB cost my company several hundred thousand dollars. Hats off to all those smart American engineers who made this happen over the last 50 years!

All of the external hard drives I own are the Western Digital brand, and this one is by far my favorite. I love how small it is and how quickly I can move and save files. As a college student, time and backups are essential. I work with Pro Tools and in it comes, massive amounts of files and file backups within its own project folders, and my teachers always say if its not saved in three places, it doesnt exist -- that said, I love that I can trust this little thing not to crap out on me whenever I need to use it. Plus, I like that there are different colors, it helps not to lose it and also distinguish which is which if you use multiple, like I do. Lastly, because I had a difficult time getting a straight answer for this -- It does work for BOTH Mac and PC, but youll have to configure it for Mac, which isnt a terribly hard process at all. You can easily search for a tutorial or have someone show you, if you dont already know how to do this. As far as price and how broke college students roll, Im incredibly happy I made this investment. It was worth every penny to know that I can get my work done without worry.

Im not going to rate the software that comes with this drive. Ive not used it. I use Acronis backup software for sending my hard drive images to this device. The device in my hand was strangely not nearly as heavy as I anticipated. It has a satin feel (I guess I was expecting a gloss finish) which was unexpected, but not bad at all. The cord is very short that comes with it, but I store it in a hard case, and when it is plugged in, it sits right next to the port, so that matters not. This drive is very fast and lives up the advertisement of Western Digital. I love their products and have used them (almost) exclusively over the years. The only exception is my OS drive which is a Samsung EVO Pro, which I also cannot say enough about. The drive is silent in operation (at least I cant hear it over my computer) and stays cool, even after transferring video back and forth between it and my pc. I expect quality from WD, and they did not fail to deliver here. Im not sure why they have poorly rated software, but as I mentioned, Ive not used it, so Im keeping the rating to the device itself. For my needs, this IS the best external drive on the market.

Due to the nature of my work, I use a 10-year-old Panasonic CF-29 Toughbook military-style up-armored laptop with just 36 GB of internal hard drive space. In a rare moment of clarity I ordered the My Passport Ultra 500 GB drive. It arrived two days later. I guess I was conditioned to expect something with the size and heft of construction equipment, not an electronic toaster pastry. And there were no instructions. I quickly discovered why. They arent needed. You plug it in and it works. Thats not supposed to happen, right? Further, its faster than my internal drive. Which, now that it has a little elbow room because its been reduced to app-handling duty, is also a bit faster. Everything transferred in under four minutes. And when I clicked on the stuff Id just parked next door, it instantly found the related app back there on the internal drive without having to ask a bunch of annoying questions or forcing me to go off and look for it. Yeah, the case is plastic. But so is my knee. So is just about everything these days. The case is fine. The drive is fine. My laptop is fine. And all this fine-ness is mine for under $60. So Im fine. This was a good buy.

I purchased the 2TB version of this External Drive to use as part of backup regiment for my android devices, laptops, desktops, and a small NAS. It is a nice sleek device with great read/write speeds of up to 50-54 MB/s read and 32.4 MB/s write (assumption being that you as well have the infrastructure required to produce said speeds.) What caught my attention and was ultimately most important decisional factor was the 3 year limited warranty. As great of product as it may be I did find two cons that could potentially have negative overview of the product. 1. You need to install WDs quickview and subsequently WD smartware as theyre tied together in the installation to safely eject the portable drive. 2. If a password is set on the drive you need administrative credentials on the local PC to unlock the drive when plugging it back in. These two issues can be a big issue when traveling as you might not necessarily have access to computer where youre the administrator thus not having the ability to install their software or as I would say bloatware. For my intents and purposes it works out great but if you plan on using it for travel I would read into these issues first.

I received the WD My Passport Ultra 2TB external HD this evening. I connected it to my 3-month old Dell XPS 850 / Windows 8.1 computer, which immediately recognized the device and displayed a directory for all the files on the HD. Unfortunately, the directory began to flash on and off at random intervals. Undeterred, I installed the WD software provided on the drive, and I waited patiently after being told that more up-to-date software was available on line, and waited longer as replacement software was installed. It was only with great difficulty that I managed to register the new product with WD, because the constant disconnecting and connecting of the drive made it difficult for the registration program to accept my typed name, address, email, etc. I then followed the instructions provided after the installation and product registration was complete and re-booted my PC. Alas, installation of the newest WD software and rebooting made no absolutely no difference. The WD HD continued to connect and disconnect rapidly but randomly, preventing me from backing up any data onto my new WD external HD. I searched WD support pages to find a diagnosis for this problem (which has been reported by at least 7 other WD My Passport Ultra 2TB external HD users. I implemented a couple of the proposed fixes, but none worked. After 45 minutes of experimentation, I gave up, physically disconnected the failing WD external HD and replaced it with my older (but full) WD external HD, which worked flawlessly. I removed the newly installed software, re-installed and then updated the software provided with my older WD external HD, and requested that Amazon accept my return of a defective HD, a request that was promptly granted by Amazon. It is conceivable that the apparently defective device works, but is somehow incompatible with my new Dell PC or the Windows 8.1 OS or some obscure default setting in my PC or Windows 8.1 OS. But I am not an engineer; WD does not provide anywhere on its website a straightforward explanation or fix for the problem, and I do not feel it is the responsibility of the user community to engineer a fix for this or any other problem in connecting an external HD to a standard, plain vanilla PC. I hope I can find another 2TB external HD that will serve as effectively as my older 1TB WD external HD as my main backup device. (By the way, the WD-supplied backup software, even on the older, perfectly functioning WD HD was crap. I used the Windows Vista OS backup software for backup on my old PC, and it was much more intuitive, straightforward, and dependable.) UPDATE: 12-23-2013 - After returning this item, I went to a specialized store and obtained recommendations for an external HD. After discussing the alternatives with a knowledgeable expert, I purchased (at his recommendation) the very same WD My Passport HD model that earlier failed. His comment was: All hard drives will fail someday, and a small percentage will fail immediately. Yours happened to fail immediately. He thought the WD Ultra HD offered the best combination of speed and simplicity; he uses it for his own personal laptop PC. I brought the new HD home, hooked it up speedily and without incident, and it has worked fine for a week. In fact, I restored a defective file onto my home PC with very little effort. Well see how long it lasts. So far so good. UPDATE: 04-03-2015 - The replacement WD external HD still functions well and without serious errors. One small problem is that my PC occasionally loses the external HD. That is, even though the HD remains connected to the PC, the PC no longer recognizes that it is connected. The problem is easily dealt with, however. I physically unplug the connection and then plug the external HD in again, and the device functions without incident.

i bought this around the end of 2014 and ive used it all these years to store photos, videos, and all kinds of files. it was a great investment.

A lot has already been said about this drive (over 4000 reviews) so I dont want to repeat everything from the beginning. This is a drive that performs well and is good for backing up your hard drive. I use it with a combination of a long USB 3.0 transfer cable and therefore I can keep the drive in a constant place (hard drives dont like to be moved around much.) and just connect the cable whenever I want it to backup. It is $10 more expensive than the comparable size Toshiba hard drive (I have that one too) and I think in terms of speed or other performance parameters there is not a significant difference. The reason why I paid that extra $10 to buy this one is the automatic backup software that is built in. If you have a windows operated computer and you want to use the drive for the purpose of backing up your actual computer, then go for it and pay the premium. That does the job and saves your valuable data and memories decently. It backs up as frequently as you wish and does not compromise the computer performance. (On a desktop computer I would leave it connected all the time, on a laptop I would connect from time to time because it is not easy to move around with a hard drive sleeking from one side.) Mac users do not need to buy this for the purpose of backing up. Time machine does a fantastic job and you dont need WD smart. Any hard drive would work for the purpose. Besides that, if your main goal is not having it as a backup drive then again I would for sure go for the cheaper toshiba drive and save $10. One criticism about the drive is that it gives a misleading information about the cloud backup service and the capabilities of WD smart (not very pro) software. To be able to use the software with full performance which allows you to backup to non WD drives etc, you need to buy another license. The so called pro software included is only good for this drive, which is okay but still needs to be mentioned at least as a fine print somewhere in the product description. Yet again for the dropbox stuff, you both need a high capacity paid dropbox subscription but also a paid version of the software. So the cool stuff they advertise in the product description is not actually that cool. In conclusion, if you like me only use it for physical backup and do not ask for fancy stuff, you dont miss much and I can recommend this device for that purpose.

The Good (+) Color options available to serve as a quick visual aid for content identification (+) Rubber feet on the underside to grip firmly on resting surface (+) USB 3.0 transfer speeds The Bland (-) Chunkier than comparable 2TB portable drives The downright puzzling (x) Soldered USB-SATA bridge connector to hard drive Overall: Its performs admirably and within expectations, but the puzzling decision to hard solder the USB bridge connector to the hard drive simply serves to diminish the value proposition Note: This review is based on the 2TB version Ive posted a lengthy review over at the 2TB Seagate Expansion portable drive page (