(Old Model) WD My Passport Ultra 1 TB Portable External USB 3.0 Hard Drive with Auto Backup, Black
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Dennis
Greater than one weekIm a big digital media junkie. I damn near have every show, movie, music, or piece of data on an extra hard drive. For the longest, I relied on 2 AC powered hard drives that I had gotten from NewEgg about 3 years ago. One was a 1TB the other a 500GB. These are nice options if you dont need to carry them around, which I did some times. It was a pain in the butt. Not to mention the added weight from a desktop sized hard drive, the case, cables, and the need to have a power outlet nearby. I began looking into USB 3.0 powered drives a few months back. I wanted it to be atleast 1TB, slim form, and of course, powered over USB. By chance, I found this hard drive while randomly searching around on Amazon. I purchased it instantly. Once it arrived, I hooked it up, wiped it clean and began transferring everything over to this bad boy. The transfer speeds were slow, I think that is my fault due to my USB 2.0 ports, but I didnt mind and I did this while I was asleep. This thing is awesome. I rarely remember that Im even carrying it, its really that light. The indicator light on this is located on the back(where you plug the cable in it) and isnt bothersome or insanely bright. During idle, it does a slow pulsating with more off then on. During load it blinks and flashes quickly. I havent heard any random clicks or sounds from the drive, which is really nice. The rubberized feet serve their purpose, but I can see them not having a sturdy grip. But, as long as youre stationary, I dont see that being a problem. The case itself has a nice texture that has some grip to it, feels sturdy and well put together. I got the black color, it matches my setups more than the other colors would have. The texturing gives it some depth and makes it pop, but not to much. All-in-all, Im very happy with this drive and will definitely look into another one in the future or a much larger one.
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WW
> 3 dayI told in another review, believe it was of the AmazonBasics USB hub, that I live in an area prone to power outages. This is especially true in spring/summer. We seem to have a daily thunderstorm that rolls through right around 5 PM. I primarily work as a construction engineer and keep all of my files, blueprints, receipts, appointments on an external hard drive. I spent most of March of this year, having clients calling me and asking, Could you give me the exact price you charged me? and What time are you supposed to be at my business tomorrow? Well, my external was a Western Digital Elements, it required AC power. So, when the power was out, I had to say either, Dont know, cant access my files or Im not home right now, but will check as soon as Im there. It was becoming very frustrating. Im also a neat freak and my work desk at home was getting cluttered. I had seen these Passports for years, but there were always a lot of reviews that talked about failures. The Elements version hadnt gave me a single problem, so I come from the if it aint broke dont fix it group. Then I saw these Passport Ultras and there were enough positive reviews to make me buy one. With this little hard drive, Ill be able to access anything I need for work as long as my laptop has a charge. Very nice, welcome me to the 21st century now. I will further this by saying I did go in the hard drives software and deselect the auto-backup and security functions. I dont like anything on my computer doing something without me telling it to. Seems those auto programs pick the worst times to start running. If you want to disable that part, its very easy and takes all of maybe 5 seconds. The nice thing is you still leave the software on the hardware. You just disable it from running, so theres no long removal process or startup errors when the drive decides to look for its software. I had that problem with an old HP External I had. I had to remove its (HP) auto backup software, then every time I booted the computer, I would get an error. I can tell you my experience with externals. Ive had over 10, I try to use one per year, then store it. I really dont know how much brand name matters. I had one HP external that worked flawlessly, then had the one that had an error on every boot. Ive had two WD MyBooks without problem. Three WD Elements without any problems, Two Seagate without problems. Two iOmega that died within the first 3 months of use, both of them died. And one Toshiba that worked well. This WD Passport is my first portable, USB powered external and so far it has worked perfectly. Ill try to review all the products Im using to convert my home office into a less cluttered, neat office space with at least, a little less reliance on power supply.
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3rd Day Believer
> 3 dayIve written many reviews for Amazon, and count myself a B or B+ when it comes to matters technical. Ive never had any problem with Western Digital external hard drives--I own five--or with the SmartWare backup system. However, I plugged this item in yesterday. As has always been my experience, auto-backup went smoothly and was complete. Just now however, for the first time in--what? eight years?--I had a blue-screen event. I didnt even know these were possible in the modern age of PCs. It took one anxious forever for Windows 7 Enterprise to recognize the issue, and when it did, I got the message to remove any external devices and start your computer again or words to that close effect. I removed this WD drive and restarted. Restart happened without issue, and Im using that computer right now. Im very disappointed here, because Ill need to wipe this WD drive (hoping no blue-screen happens while Im doing so) and return it, and now Ill have to think seriously about ever buying another WD product. Ill probably contact WD customer support to see if they have a resolution to this problem, and if they do Ill change this rating and update this review. For now though, I think its appropriate to post a warning about this product. And if you do have that blue-screen moment, do not panic. Just remove the drive and start over. Your computer is not dead! Update July 16 2014: WD support was excellent and detailed. I received a prompt reply. Tech support proposed that I had a faulty cable and sent me a new one free of charge. I did as directed and reinstalled SmartWare. As before, backup was fast and complete. Everything now seems to be going smoothly, after a week of use. In brief, THIS EXTERNAL HARD DRIVE SEEMS OK. I wish I could write more convincingly, but only time will tell. As noted above, Ive never had issues with my other five WD drives, and in fact use them with my PCs and on the MacBook Air my university provided me. This is the only one that seemed to create issues. WD tech support told me it was highly unlikely an external hard drive could create blue screen issues, but in the bad old days that was not my experience. For example, it use to take Vista 25 minutes to boot, until I realized it was searching my 1TB WD external hard drive for the OS before it searched the internal hard drive. Bad things do happen with good external hard drives. And really, can it be coincidence that my first blue screen in half a decade happened upon restart after installing this drive? Of course the answer is yes, and though we see other complaints here in the one-star department, they all revolve not around blue screen, but around drive failure. Hey, there is a spinny disk in these things still, and spinny disks are prone to failure. Ill update again if I have further issues with this hard drive. But contrary to some reports here, WESTERN DIGITAL TECH SUPPORT IS EXCELLENT. I have always found it to be so.
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Richard
> 3 dayI ordered this because of recommendations from several friends. Their comments were supported by Amazon reviews. However, it took me three units before getting one that worked. The first unit was not consistently recognized by my computer. At first I thought this was caused by incompatibility between my USB 2.0 and the units USB 3.0 but there were no similar problems with the replacement unit. More problematic was the fact that during backup, not all the files requested were copied. Soon the unit stopped working altogether. I called Western Digital several times while trying to work through these issues and their service folks were very responsive and helpful. Wait times were short. When they were convinced the unit was bad, they did not hesitate to tell me to return it for a replacement. Unfortunately, the 30 day period for return to Amazon had expired so I had to return it directly to Western Digital. I was a bit suspicious as the replacement from WD did not have retail packaging and was shipped with little cushioning. The replacement failed to work right out of the box. In talking with WD I got different stories. One rep said their replacement units were new, just without normal retail packaging, Another rep implied that the replacement units were reconditioned. So far, the third unit is working fine. The unit is compact and quite. The utility software is easy to use. The WD service people deserve five stars. Because of initial problems and unproven reliability, the hardware gets one star. I recommend that you proof the product within 30 days so that you can return in through Amazon. This appears to be the only way of getting a new device as a replacement. Also, return it at the first sign of trouble. It will not get any better and you risk loosing the Amazon return option.
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Texan_Pilot
> 3 dayIm not going to rate the software that comes with this drive. Ive not used it. I use Acronis backup software for sending my hard drive images to this device. The device in my hand was strangely not nearly as heavy as I anticipated. It has a satin feel (I guess I was expecting a gloss finish) which was unexpected, but not bad at all. The cord is very short that comes with it, but I store it in a hard case, and when it is plugged in, it sits right next to the port, so that matters not. This drive is very fast and lives up the advertisement of Western Digital. I love their products and have used them (almost) exclusively over the years. The only exception is my OS drive which is a Samsung EVO Pro, which I also cannot say enough about. The drive is silent in operation (at least I cant hear it over my computer) and stays cool, even after transferring video back and forth between it and my pc. I expect quality from WD, and they did not fail to deliver here. Im not sure why they have poorly rated software, but as I mentioned, Ive not used it, so Im keeping the rating to the device itself. For my needs, this IS the best external drive on the market.
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Marine Corps Air
> 3 dayWhen I worked for a former employer in Austin TX in the 1990s we had an expression - Backing up a computer is NOT an option! That axiom is as true today as it was in 1991. Additionally, a technical support representative from Buffalo Technologies made the recommendation to me five years ago that the more valuable or important that the data is, the more back ups that you should have. This relates to data redundancy. I am a tax preparer and have about eight separate back up devices in my office. WD continues to produce reliable storage devices. I purchased the 1 TB version of this product which coincides with the HDD capacity of my desktop computer. The WD software that comes with this product is very user-friendly and intuitive. Initial configuration is relatively simple. It connects to an available USB port on your PC and virtually no intervention is required by you after the initial set up. My configuration includes regular queries for software updates and when available, they have all been seamlessly installed. In a nutshell, this is an excellent and very wise investment for anyone.
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Yehao Pang
> 3 dayFirst of all, I had wanted to purchase the non-ultra version of the WD hdd, but it seems they have phased out that version and consumers are now left with no other alternatives.. Prior to this, I had 2 other 1TB non-ultra WD hdd and Im no computer geek, so Im not going to go into the extent of comparing the speeds of transfer between this new ultra hdd and other hdds. I bought this hdd cos i ran out of space in other hdds, and as a storage device, this 2TB ultra hdd works as it should. In fact, WD is the only brand of hdd that I have trusted thus far and I had bought 4 other external hdd from wd, starting from way back in 2008 and Ive never had any problem with their hdd. In terms of build and appearance though, while the non-ultra version I purchased previously had their silver and blue color coming directly from the material used to make the hdd, the red color from this ultra version looked to be just a sticker that could be defaced in the future. Im someone who takes physical appearance of my purchased products rather seriously and this new design feature will take some points off my review score. Another reason why this ultra hdd only receives 4 stars, is that based on previous reviews of this product, I was expecting my purchase to come with a free soft pouch. But that is no longer true for my case and now Ive had to go through the trouble of purchasing another pouch...
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Alana
> 3 dayAll of the external hard drives I own are the Western Digital brand, and this one is by far my favorite. I love how small it is and how quickly I can move and save files. As a college student, time and backups are essential. I work with Pro Tools and in it comes, massive amounts of files and file backups within its own project folders, and my teachers always say if its not saved in three places, it doesnt exist -- that said, I love that I can trust this little thing not to crap out on me whenever I need to use it. Plus, I like that there are different colors, it helps not to lose it and also distinguish which is which if you use multiple, like I do. Lastly, because I had a difficult time getting a straight answer for this -- It does work for BOTH Mac and PC, but youll have to configure it for Mac, which isnt a terribly hard process at all. You can easily search for a tutorial or have someone show you, if you dont already know how to do this. As far as price and how broke college students roll, Im incredibly happy I made this investment. It was worth every penny to know that I can get my work done without worry.
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E
> 3 dayHey Amazon community, I recently purchased this and as an avid lover of WD, this does not disappoint. The transfer speed is great when at 3.0 - I get about 96-100mb/s or if youre on 2.0 I get about 20-26mb/s. Now mind you, thats using a software called Teracopy so your mileage may vary. I like this drive because you dont need an external power source for it, so to me its just a huge flashdrive. Now before I get called out on that, I know, I know.. its like one, not that it is one. I bring this up because I pondered how I seem to like 3.0 flash drives yet.. This seems to do the job so very well and its got a lot of storage. I formatted mine to NTFS because I can transfer single files that are over 4gigs without the restriction of FAT32 telling me that it cant transfer the file so thats something to keep in mind for when you have a hard drive. I take this everywhere with me and overall its an awesome product. Im just a PC user as my current macbook is in the shop so I never got to test this on a mac yet but its not a problem to get this going. Extremely easy set up right out the box, no hassles, no complaints.
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NADB
> 3 dayI did a careful product analysis before I purchased this product. Looking for additional highly portable storage I had originally looked at installing a hard drive in my laptop optical bay using a spare 500GB 5400RPM HDD I had laying around. Unfortunately another laptop had a hard drive failure and it became necessary to use that spare drive as a replacement for the failed drive. At that point I was no longer sure how to proceed. The last time I shopped for external storage was 5 years ago. I bought a WD My Book at the time. 2 years later the enclosure took a nosedive but the drive was still good, needless to say that drive got transplanted into a new enclosure and is still running fine today, problem being it is pretty large (3.5 form factor), has its own power supply, and not very portable. So going into this process I was looking for something powered only by a USB connection, and preferably smaller than a thick trade paperback. Well, I was in for a bit of a surprise. The new portable drives were about as big as my iphone and all were powered by USB connection. Big plus for me. At that point it became a maximum dollar to storage to quality equation, with a optical bay HDD still being an option. Since I could do that for $65 or so and use an older 250GB HDD I had laying around that became a base line for my budget, however I wanted at least 500GB since I am busy backing up my media library, and wanted it handy for travel. Essentially the more storage the better. Speed was not so much of a factor, raw storage was, and since I run a machine with Ubuntu 12.04 the various manufacturer provided apps and encryption software for Windows or Mac were a complete non factor. So basically the biggest bang for my dollar is what I was looking at. Upon further research I discovered the best storage range was definitely items in the 1TB range. Not only were they the same size as 500GB solutions, they only cost roughly $10 more. 2TB solutions were thicker, and the price jump was much larger. 1TB it was. I narrowed it down to three choices. The Seagate Backup Plus, the HGST Touro Mobile, and the WD My Passport Ultra all priced at roughly $70. So why the Ultra? It fit all my requirements, had a smaller form factor, lighter weight, equal storage, similar price, best benchmarks, and I have had great luck with WD HDDs in the past. It arrived yesterday, took one minute to set up and less than half an hour to get all my data transferred. It is very quiet, and gives off very little heat. Pretty sturdy construction. I will definitely update this if any problems occur, but for now I got exactly what I was looking for, quickly, and at a great price.