(Old Model) WD My Passport Ultra 1 TB Portable External USB 3.0 Hard Drive with Auto Backup, Black

I was looking for a nice 1TB drive to use as a backup for pics, videos, files, etc. I had a 250GB that I never thought Id fill up. Right. The Good - this will work if thats what you need. It runs pretty fast, and so far, no problems. The Bad - if youre looking for a drive to back up files, do NOT run/load any of the programs. I fell for this, and it was hours that I cant get back. You dont need to do this unless you are using this drive as a auto-backup - in the sense of, if your computer crashes, you can plug into a new one and this will put everything back as you need. Since this isnt what I needed, it caused me some heartache (and a lot of time). The ugly - its cheaper to get elsewhere. I got it for $65 - still a good price, but its now up to $69, and Ive seen it elsewhere for $59 (pretty consistently). Still, 4 stars since it (now) is doing exactly what I needed it to do. -1 star for the hassle.

NEWEST UPDATE (11/15/14): Started experiencing the SAME issue! Sent back the HDD; replaced with the WD Elements version. Was going to RMA with Western Digital until I discovered the culprit. One of my front panel ports on my Corsair Carbide 500R case was defective- a common issue it seems (http://forum.corsair.com/v3/showthread.php?t=107328). The faulty port was able to register the HDD as connected, USB 2.0 drives worked without issue, but its like the port wasnt delivering the necessary power for the USB 3.0 transfer. Got a free front I/O panel replacement from Corsair; all seems well! UPDATE: When I received my replacement, I did a quick format to get rid of the factory software that I had no need for. Then I began the transfer process between my current 1 TB external to the new one. The same issue occurred. On my current drive, there is a folder labeled AUTORUN with an icon file (that displays the Western Digital logo). As it turns out, this seems to be the cause of the issue. Once I deleted that, everything copied over fine and works great as far. Original Review: Unfortunately, this product arrived DOA. My computer recognized the drive but would just stop copying files over once a certain sector of the drive was reached. I used Western Digitals diagnostic utility and it said it passed, but when I tried to write zeros to the drive (full format), the drive froze up at around 509,000 sectors. I have been using Western Digital drives for a long time and this is the first of which I have had a bad experience. Hopefully my replacement, which is coming rather quickly, will be functional.

I own a few external hard drives that require electrical outlets for power. Cuts down on the mobility. My biggest concern in purchasing this particular drive was that there seemed to be a lot of ambiguity regarding whether or not it would work with Macs. In fact, I even asked the question...Will this work with my Macbook? and someone posted a simple No. That was helpful. Didnt give any personal anecdotes to back up that answer...just simply, no. After reading many more reviews and doing more research of my own, I decided that customer may have accidentally answered my question when they were actually thinking they were answering another customers question regarding whether or not Matrix Revolutions was a good movie. So I took a risk and purchased this little gem and strangely enough...it worked on my Macbook Pro right out of the box. I did format the drive so that I can export large files and use with Macs and PCs (if anyone would want to do that sort of thing.) And if you want to learn more about that, you can check this out:[...] But besides that...it was ready to use right away without any issues at all. I love it. Simple, easy to take anywhere...lightning fast...able to export ginormous files at once. The price is great. Oh...and did I mention that it WORKS GREAT with Macs?

When I worked for a former employer in Austin TX in the 1990s we had an expression - Backing up a computer is NOT an option! That axiom is as true today as it was in 1991. Additionally, a technical support representative from Buffalo Technologies made the recommendation to me five years ago that the more valuable or important that the data is, the more back ups that you should have. This relates to data redundancy. I am a tax preparer and have about eight separate back up devices in my office. WD continues to produce reliable storage devices. I purchased the 1 TB version of this product which coincides with the HDD capacity of my desktop computer. The WD software that comes with this product is very user-friendly and intuitive. Initial configuration is relatively simple. It connects to an available USB port on your PC and virtually no intervention is required by you after the initial set up. My configuration includes regular queries for software updates and when available, they have all been seamlessly installed. In a nutshell, this is an excellent and very wise investment for anyone.

good solid-state hard drives for permanent data backup UPDATE! many years later the drive failed. that sucks a lot it was a lot of work collecting all the data and putting it onto this drive. Ive learned and done some more research that the operating temperature of this drive in solid state drives in general needs to be climatically controlled to cooler temperatures. this was not exposed to wrecks sunlight it was in a safe dry place in a drawer in my house. I live in a dry climate in Colorado apparently when the ambient temperature gets into the high 80s or 90s it is in the danger zone for the solid state drive and that probably caused the failure. really disappointed but thats information I did not know hopefully it helps someone else. keep these in temperatures below 80s. I use this for many years backing up so many of my old hard drives and SD cards and even some old data cds. would definitely recommend solid state back up hard drives for everyone easily connected to multiple devices through usb.

I really like this. I was expecting it to be a little larger, but the small size makes it very easy to carry around. Its about the size of a smart phone. I had a question about the software and emailed customer service, who responded within a few hours, so that was a good experience. I do need to buy some sort of a carrying case for it though, as the little fabric bag they give you with the device wont protect it at all other than from getting dust on it. The speed of the drive is adequate. I schedule mine to backup my files every other day. I make sure the drive is plugged into my laptop during the scheduled time and it takes care of itself. The only problem I have with the software, is that when you allow it to choose which files its going to back up automatically, it doesnt tell you WHICH files they are, it just gives you a general description. I chose this first, since it backed up some system files and then I had to search for them on the new drive to find out what they were. After that, I scheduled a manually selected backup from then on, as I keep all of my photos, music, documents, etc. on a separate partition of my laptop hard drive and thats what I want to make sure I back up. I can back up the system once a week manually. So far, no problems. UPDATE: I had decided to use discs to back up my PC, as I wanted to be able to specifically choose which files on my hard drive to back up (such as photos and important documents) and formatted this external drive to use with my Xbox One. I backed up games from my Xbox One and put the drive inside of the cabinet that my tv sits on and its been sitting there since 2015. I got it out today and tried to access it 3 different Xboxs, but none will see it. I checked it in the Disk Management program of Windows and it says the disk is DEAD. It clicks over and over (the click of death) when I connect it to my Xbox. WHY cant we buy reliable products from large, multi-million dollar corporations any longer?? Its been sitting in one place for the past 3 years, nothing should be wrong with it. What really ticks me off is that I just purchased another WD external hard drive. Thankfully, it has a 3 year warranty and I purchased an additional 2 year data recovery plan with it before I knew this drive was dead as a door nail. Ill never buy another one.

I,m a semi elderly computer user of average tech savvy, so if I can setup and use an external hard drive anybody should be able to. The WD Passport ultra with one TB memory is probably much more memory than Ill ever need, but for the difference in price I went with the 1TB. Setup instructions I found by Goggling variations of “ installing passport external hard drive” was much more useful to me than the included user guide. I studied both before starting. Once I started I had it ready to go in just a few minutes. When I first got this new Windows 8 computer a few months ago, during setup and initialization it guided me thru creating an “operating system recovery partition” and copying it to a USB drive. With a little exploring I found I could also copy a O.S. Backup to the passport. I think I read in the user guide where passport would not do that but by all indications it did. Guess Ill know if I”m ever unfortunate enough to try and use it. Cant ever have too many backup plans. I got all my documents and photos copied to the pass port, then to verify success I took it to a friends computer and viewed what was on it. Every thing was there. I didnt set up the automatic back up software because my plan is to keep the passport disconnected and stored in a safe place and bring it out and update whenever I feel the need. My reasoning for this is if I ever get a virus or malware and the backup hard drive is connected it will be compromised also. I had been watching several venders for a device like this for a of couple months and was about ready to use USB drives for data backup which for no more data than I have would have been sufficient, but when I found this passport at Amazon for around $70 with free shipping I went this route. I also needed an Ethernet cable hub to hook up a VOIP phone but Amazon had a wireless router with four LAN connections on sale so I went with it. Now if I ever need a wireless connection Ill be ready. If you are reading this then you must be thinking about data backup. So remember, when dealing with technology sooner or later Murphy s law is going to bite you. So however you decide to do it – BACKUP-BACKUP-BACKUP.

These are quite quick when running on native USB 3.0. I have several of these and they have proven to be easy to use and mostly reliable in both Windows and Linux. The enclosure is mostly plastic, but it seems sturdy. I said mostly reliable because I did have one that developed a worrisome spindle bearing rumble after about 32 days of use. To be fair, however, it must be noted that the rumbling drive was originally shipped to me in a PADDED ENVELOPE...not the customary box with peanuts or other suitable cushioning. Although it was a new-in-box unit, I dont think WD designed the retail packaging to serve as the drives only shipping protection. Amazon wouldnt do anything about it, as it was 2 days outside the standard 30 day return window. WD, however, shipped me a replacement unit in 2 business days!! No stars off as I see this as a shipper (whom I hazed) and not a hardware issue. Unfortunately, I do deduct one star because there is no external AC/DC power supply option, which leaves only powering through the USB port as the only option. This means no legacy USB support beyond 2.0 and the supplied interface cable is only 18 short. Also, the cable is the rather oddball USB A to micro-B format. Power, cable and legacy issues aside, this is a nice portable 1 or 2 TB storage solution from a top tier maker at a very attractive price.

I bought four of these for my kids and I so that I could save all their pictures in their respective hard drives. I use different venues for saving my photos from our family trips and I try to save it in two or more locations so that I won’t lose any of it. When I received the package, I was excited to use it because I’ll have a peace of mind that I may be able to save our family excursion pictures in a much safer place (unlike saving it in the desktop which might get deleted overtime). The product worked out fine at first but then it stopped working all throughout. I was using our Windows computer but the hard drive won’t open. I was so scared that I might lose the files inside! Good thing my husband tried something which let me back up the pictures. I thought it’s our Windows desktop to blame for that but when my Mac came, I tried using the hard drive to retrieve my files but to my surprise it still didn’t work. I called their customer service for help and they told me that I have to reformat the hard drive so that it will be compatible. I felt horrible because it took me a long time to organize all the pictures and the folders inside that hard drive and knowing that all my hard work will be put to waste. I paid not just for one device but for four devices made of crap. This hard drive doesn’t come cheap and it makes me angry that I can’t use it properly. There are malfunctions in the hard drive that I find annoying, when I plug it in, my files don’t open, both for our Mac and for our Windows. I have to repeat it several times up to the extent that I’ll just give up. It gave me more problems than good. I tried calling their hotline several times reporting the difficulty that it’s causing me but all they can say is to offer me for an exchange of product. I tried asking them if they could just refund my money but they told me that it can’t be done because it’s already past the warranty. The only thing that I can do is to warn the future customers that this product is no good and that you should just buy something else. The four devices that I bought are useless and are now just collecting dust in our home. If you want to throw your $56.99 away, be my guess, buy this product.

This hard drive is a hardy little workhorse! Bought it almost a year ago, and hasnt failed me yet. I formatted it in Ex-FAT, allowing cross-compatibility reading and writing across Mac and Windows, without the restriction of the 4GB maximum file size. This conveniently allowed me to store my legally obtained HD and Blu-Ray copies of my favorite movies on the hard drive! Many people dont know about thiThis hard drive is a hardy little workhorse! Bought it almost a year ago, and hasnt failed me yet. I formatted it in Ex-FAT, allowing cross-compatibility reading and writing across Mac and Windows, without the restriction of the 4GB maximum file size. This conveniently allowed me to store my legally obtained HD and Blu-Ray copies of my favorite movies on the hard drive! Many people dont know about this new file formatting option. I went home for the week and somehow both the Weimaraner and the Golden Retriever, both puppies one year old (so old enough to do some damage) tore through the entire case, and chewed up the corner where the USB 3.0 plugs into the hard drive. After thinking that the entire endeavor would be hopeless, I still decided to give salvaging a try. The part where the USB 3.0 plugs into the hard drive was dented and squished, and there were random white parts of what looks like paper stuck inside hole. I poked around a bit with a pen and cleared out the hole, and plugged in the cable. To my complete surprise, the little blue light came on and started blinking, and the hard drive started spinning. The thing works. I mean what the hell? Fantastic, I just ordered a replacement.