(Old Model) WD My Passport Ultra 1 TB Portable External USB 3.0 Hard Drive with Auto Backup, Black

The physical drive is a 5 so far using it as a continuous backup drive. Its operating on a HP Pavilion Elite M9340F 64bit, Win7 Pro with a 3.0 PCI card using Acronis True Image 2014 and WD Smartware backup software. The 4 rating goes to the SmartWare and the difficulty in getting Win7 to recognize the WD drivers. Also, Trying to follow directions in the User Guide was worthless, even the updated version. The disk comes with SmartWare version 2.6 PRO but almost as soon as the software is activated a popup indicates a new version. The new version installs as non-pro with an indicator for upgrading to the pro version, for free. The directions to upgrade are simple enough however, when the request is submitted it errors out and doesnt upgrade but it does remove one of three authorized installations. It took over a week of emailing WDs tech support, who did work with me, to get the new pro version activated. All indications are that WD has/had a Win7 structure glitch in its automated upgrade software. It appears the software needs a file that should be located in a particular structure of Win7s Program Data but it isnt. After sending WD my structure they were able to manually upgrade the software. As for the drivers, Im still not sure Windows is using the proper driver but it works so Im not going to fight it any more. I finally got Windows to recognize the drive name in the Device Manager and get the SES driver install however, details of the driver under Disk Drives in Device Manager indicates its a Windows 2006 driver. The instruction indicates using the Extras folder on the Passport to update the driver but Windows return a no drivers that match your device error. All attempts to find an updated driver failed. As said, it works. Im leaving it alone.

I own a WD Passport SE 1TB and found myself after a few years needing and wanting a drive with more storage and I have never had a problem with WD drives be they for internal or external use so I bought this one. Set up is fast and though I do not use the drive password software I am sure it sets up easily as was my experience on a past WD drive. I highly recommend the AmazonBasics Hard Carrying Case for My Passport Essential for this drive. This is the case I was using for my Passport SE and it fits perfectly with plenty of room for cable and a few small items like a flash drive. I have found on USB 3 transfer speeds vary greatly depending how many, how big, or a combo of both the files are. Slowest I have seen is 45Mb and fastest (sustained) around 75Mb. These were write speeds. Average from drive to computer for me has been around 45 to 50Mb sustained. A great drive for archiving as well as always connected use. The drive will power into a standby mode after a time of not being accessed. The light will flash slowly when idled. The drive itself stops spinning until accessed then powers up automatically. Never having had any problem with any WD I ever bought I only by WD drives since the prices are usually the same or better than others but much fewer complaints with WD.

I bought this HDD to backup the files on my aging dell laptop (Windows 7). Overall installation of the software went smooth and I found the backup app to be intuitive and simple to use. The software recognized both drives in the laptop and gave me two options on how to back up data: guided or all files. The guided option will find files that fit a category (i.e. music, documents, etc) and back them up whereas the all files option will back up ALL non-system files unless otherwise specified. I ended up using the all files option as it did a better job capturing game files (such as those in the program files folder). The back up files were easy to find on the HDD. This hard drive is about 1.5 - 2 times thicker than the Seagate Backup Plus. I did not use the dropbox backup feature. My laptop has only USB 2.0 so I wasnt able to take advantage of the higher speeds with 3.0 however I have no complaints with the transfer speed or time it took to back up everything.

First of all, I had wanted to purchase the non-ultra version of the WD hdd, but it seems they have phased out that version and consumers are now left with no other alternatives.. Prior to this, I had 2 other 1TB non-ultra WD hdd and Im no computer geek, so Im not going to go into the extent of comparing the speeds of transfer between this new ultra hdd and other hdds. I bought this hdd cos i ran out of space in other hdds, and as a storage device, this 2TB ultra hdd works as it should. In fact, WD is the only brand of hdd that I have trusted thus far and I had bought 4 other external hdd from wd, starting from way back in 2008 and Ive never had any problem with their hdd. In terms of build and appearance though, while the non-ultra version I purchased previously had their silver and blue color coming directly from the material used to make the hdd, the red color from this ultra version looked to be just a sticker that could be defaced in the future. Im someone who takes physical appearance of my purchased products rather seriously and this new design feature will take some points off my review score. Another reason why this ultra hdd only receives 4 stars, is that based on previous reviews of this product, I was expecting my purchase to come with a free soft pouch. But that is no longer true for my case and now Ive had to go through the trouble of purchasing another pouch...

Update 2/23/14 - Okay fellow Amazon shoppers. Im caving in to some of the comments that have been posted on my review and upping my star rating to four stars. Reason being that the price of this storage drive keeps fluctuating so much that its often a better deal than other, lesser drives out there. Ive also edited my review a bit to accommodate that. The drive itself has been working like a champ for me so far and Ive got no complaints there. However, Im still holding off one star due to most of the reasons I stated in my original review. The WD Smartware included software is still garbage despite recent updates/patches, and I stick to my story that the packaging is misleading to the non-technical. I had been using a Seagate FreeAgent Go 640GB portable drive for about three years now, and wanted something with some more space and higher transfer speeds. I purchased this drive for its beefy 2 TB of storage space and speedier USB 3.0 interface. Out of the box, you get the drive, a 15 USB 3.0 cable, soft pouch, quick install guide, and a 3-year limited warranty. The drive looks nice, and appears to be of good construction. Doesnt look or feel cheaply made. I like how compact it is. Its about an inch shorter in length than my FreeAgent Go, and maybe a millimeter or two thicker. The included soft pouch is a nice addition and helps keep dust and dirt off of it. Not an ideal case solution if youre prone to dropping things or somewhat rough with your belongings, so you might want to invest in a more rugged case. It works fine for me though as I keep mine in a messenger bag when on the go, and its a nice addition considering most other drives dont come with anything. The included USB cable is long enough to plug into the USB port on the front of my PC and reach my desks surface. So, thumbs up there. Functionally, the My Passport Ultra 2TB works as advertised. Transfer rates are roughly 3x faster than that of a USB 2.0 drive. I noticed the difference in speed right away when transferring large files (1-5GB+), taking only 2-3 minutes instead of 5-10 minutes or longer depending on file size. I work with large media files all day long, so the bump up in transfer speeds is really nice. The drive is very quiet while running. You wouldnt even know that its on except for a tiny little LED indicator light to the right of the USB connector port. So, why only four stars? Hardware-wise, The Passport Ultra is no different from WDs regular Passport series of portable drives. Theyre the same exact drives, only slightly different in appearance. What the regular Passports lack from the Ultra is the soft pouch, the Ultra label, and WDs misleading labeling on the box that touts, Auto & Cloud Backup Plus Security. The Auto backup is merely referring to WDs abysmal backup software included on the drive, WD SmartWare (more on that later). The Cloud backup is basically instructions on the box for setting up a DropBox account. No kidding! Theyre advertising cloud storage on the front of their packaging like its a feature theyre offering. Flip the box over and youll see that its nothing more than an advertising gimmick for DropBox with instructions on how to set up an account. As for the included backup software, WD Smartware, they should consider renaming this to Dumbware or Stupidware, because it simply doesnt work. The software is supposed to keep your designated files and folders on your PC synced to your Passport, meaning, when a file is updated or a new file is added, Smartware is supposed to see those changes and update the files on your Passport the next time you sync. Unfortunately, the current version of Smartware has a bug where it doesnt notice any updated or newly added files and doesnt copy them to your drive when you sync, rendering the whole thing useless. People have been complaining about this on WDs support forum for a while now, and WD has yet to acknowledge its customers about the issue on the forums or address the issue with an update or fix. This is highly unacceptable! EDIT 2/23/14: Despite a new update for WD Smartware (v2.2.1, updated 11/25/13) which was supposed to, fix an issue where files are not backing up properly in some instances, it still does not function properly. After running the update, the software often hangs for too long or freezes up altogether. So, Ive given up on WD Smartware. I wish I could use Seagates Manager software with this drive, as I never had a problem with that software. In summary, the WD My Passport Ultra 2TB Portable External Drive is a really great drive. Its small, fast, quiet, and works as advertised. However, the drive retails for $30 more than the regular Passport model of the same storage capacity. All youre really getting for that extra $30 is a silly, soft pouch, Ultra labeling on the drive, and the feeling that youve been made a sucker for believing this product was anything more than it appeared to be. So save yourself a few dollars and get the regular Passport 2TB and put that $30 towards a better protective case. EDIT 2/23/14: Depending on when you purchase the drive, the price may be cheaper than other, lesser drives. In this situation my comment about the more expensive price would be irrelevant. If you find this drive on the cheap, by all means make the purchase. It is a great drive, especially at a bargain price! Pros: - Lots of storage in small, compact form factor. - USB 3.0 transfer speeds. Great for large media files! - Included pouch keeps away dirt and dust. - Included USB cable is long enough for some play. Cons: - Misleading labeling. - Same drive as the regular Passport, except for pouch and Ultra markings. - WD Smartware automatic backup software is garbage. Doesnt work as advertised! Use an alternate 3rd-party backup solution.

The first one that Amazon sent me was black, not titanium as I had ordered. I wanted a slightly different color than the black one I already have so I could differentiate the two. The box it came in said it was a WD My Passport Ultra but printed on the drive was only WD My Passport and it was also printed in the other direction, readable from portrait (or vertical) orientation rather than landscape (or horizontal) orientation. I thought that was little odd, but decided that it would help me to differentiate the two after all. So, I hooked it up to my windows 7 install and windows attmpted to load drivers for it but after a minute or so it failed. No problem, I thought, Ill just plug it in to my Mac and format/partitition it there as I had done with my other My Passport Ultra drive. Nope. That didnt work either. Mac OS X Yosemite couldnt do it either and I couldnt even erase it to start fresh. It simply didnt work. I googled the error, thinking I could fix it with some command line process and found instructions on running FSCK to resolve it. I decided not to bother with that additional pain, because what if it still didnt work? Having ordered it from Amazon, I figured the best thing to do was to return it and ask for a new one. So I returned the first one, explained that it was dead out of the box. And Amazon promptly sent me a replacement. (Another reason I LOVE shopping from Amazon - aside from Prime - is that it is always fairly painless to return things). The replacement arrived 2 days after I submitted my return claim and one day after I actually put the dead drive in the mail to send it back. The replacement was exactly what I had ordered - it came in the correct color - Titanium - and it has the printing on the drive just as shown in the picture (horizontal orientation). I plugged it in to my Mac and had absolutely no problem partitioning and formatting the drive to my specifications. it works perfectly so far and will be used as the backup for my other My Passport Ultra. I am only taking off one star because of the first dead drive that I got, but really if the rating is for the drive that I have now, its definitely a 5star.

I like WD external hard drives but I have to admit I dont use the software for them. I use them like big thumb drives and dump my own files for backing up on them so as to be in better control of the files. I have yet to find a software that satisfies me for this purpose and I need things stored so they can be accessed without the software if I want. Personal preference on my part. I use drives until I fill them and then get a new one since multiple copies and new drives are always a good bet since nothing lasts forever in technology. External drives eventually die, files degrade or corrupt, computers die, I like everything in at least triplicate, cloud saving included. I have used this to backup from my home PC and to travel with to various locations to access files on my laptop. The drive worked for this purpose right out of the box, no formatting or software needed. It has been dependable and very fast for the several weeks I have used it now. I will note that the USB cord port on the drive is for a USB 3 Micro B Male and not interchangeable with many other USB cords I own, so I am more worried and careful about keeping track of it. It is replaceable but its the newer style which I dont own in multiples at this point. However, it is not a proprietary cord as stated in some other reviews, its just a newer design which may not be as common to your own devices yet. The other end of the cord is standard USB design.

Man...about 5 years ago I bought a 1 TB WD storage unit for the same price, one that is about 5 times bigger! This thing is smaller than my receipt-filled wallet, lighter than my smartphone (in its protective otterbox), and much more portable than the clunker of the 1TB storage device I used before. I plugged this int the USB of my Windows 8 and Windows 7 laptops and it started working without a hitch. BUT: One warning. If you plug this into your first computer and set-up hardware encryption and then plug it into another computer that doesnt have the software/driver installed, it wont open up. At least it didnt for me! Im still trying to figure out how this is done. However, since this drive is reserved solely for my use on my computer, Im not too worried but some of you may have an issue. Another thing: the transfer speed arent that great. I averaged about 25 MB/S with a USB 3.0 drive. Not sure why

My recently purchased Western Digital Passport Ultra 1 TB Portable External USB 3.0 Hard Drive with Automatic Back Up is really very amazing. You know how products that are advertised will say theyre this or that, then when you get them home, turns out the product is not only not living up to its advertised standards, but the company doesnt support you when the product does not perform. And the product will put you threw so many configuration changes youll wish you could throw that product as far from you as you can. Well this Western Digital Passport Ultra 1TB Portable External USB 3.0 Hard Drive with Automatic Backup is really the Mercedes Benz of USB Back- Ups for my Lap-Top (and I love Mercedez Benz cars). The minute I plugged this product into my Lap-Top, it instantly backed my files up, no question, no configuration laborious instructions. It did it so fast, till I had to make sure that what was going on by simply checking just went on and configured on my digital USB backup. As some of you know, Ubuntu (Ubuntu problem child) will be making changes to their OS service on July 31, 2014, I was concerned about backing my files in preparation for Ubuntus changes (talk about Ubuntu changes- a real headache) – well! I can forget worrying now in my file back ups on my Lap-Top. I highly recommend Western Digital Passport Ultra 1 TB Portable External USB 3.0 Hard Drive with Automatic Back Up – no fuss, no muss, no hassles, just plug it in, and it does the configurations file backups spontaneously. Really great product by Western Digital.