Shark AV911S EZ Robot Vacuum with Self-Empty Base, Bagless, Row-by-Row Cleaning, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi, Gray
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bbzippo
> 3 dayI got it at a large discount and I like the self-emptying feature, so 3 stars. The cleaning performance and coverage are OK, about the same as my 1st generation roomba. The smart features are designed terribly. The creepy eye with an internet connection is a privacy concern and is useless for mapping. Why do you try to map walls while its so much easier to map the working area? You could use cheap ultrasonic radars for that. That would also allow to discover obstacles without bumping into or climbing onto them. When it tries to run over my bare foot, that actually hurts a bit. The map is not utilized for route optimization: robot keeps bumping into walls and ignoring doorways even after it has mapped out the room. It wastes battery while doing that. The docking algorithm is ridiculous - docking can take up to 3 minutes. It cannot climb the raised front edge of its own docking mat.
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Dee Dee
> 3 dayEasy set up. Seems to work well. Fun to watch.
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Maddie Chow
> 3 daywe had a roomba for 2 years until we gave it to our in laws. we wanted another one, but the roomba didnt do very well, and we had 3 indoor dogs. the dogs are now outdoor now that we live on land, but doesn’t mean the husband doesn’t drag in debris. we got this one for the emptying dock. it works great. it has errors sometimes for no reason and can’t always find the dock, but it does well enough for me not to have to vacuum but once a week instead of daily.
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ASM
> 3 dayStarted to make a loud noise after using it about 5 times. Looked online and followed possible resolutions to clean out dust bin, check wheels etc., but, did not correct problem. I was satisfied with performance until this occurred.
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Rob Sims
Greater than one weekMy Lady-Friend saw this Model on Sale for 200 Dollars off for a limited time. I had talked about getting a robot vacuum and this was the opening I was waiting for. Amazon shipped it to us and we received it without any incidents. Setup was a breeze. It is easy to assemble, and getting it onto my WIFI Network was a breeze. I had some issues until I discovered I forgot to switch my phone with the app from the 5g signal to the 2g signal (very important). Once I did that, setting up the Robot on the App was easy. I really have any complaints about the Shark Robot. It does what is advertised. It is actually cleaning our apartment as we speak. It does a good job of finding its way around without getting stuck. The only time it got stuck was when it was cleaning under our bed. I put down some of the magnetic border strips to keep it away from my surge protector and the wires around it, and it got stuck between the strips and one of the bedframe support posts. It was an easy fix, just moved the strips in more to give the robot more room to maneuver. Problem solved. So far, Im happy with my purchase. Now, the Kraken in the Room: The Suction. I think it is decent for what the Robot is. I did a good job of picking up the dirt and lint that was under our bed that we could have never gotten with our normal vacuum without moving the bed. Understand that this Robot, especially at this price point, will NEVER fully replace your standard upright vacuum. The purpose of this robot is spot cleaning and keeping a base level of cleanliness. You should still have and be using your upright for when you need true deep cleaning. In closing, this is a powerful little robot that does the job that it is advertised it will do. It is easy to set up and easy to use. If you absolutely HAVE to have a more powerful robot that does more of the deep-cleaning that youre looking for, the Roomba has a model that is around 800 bucks. Thank you, and GOOD NIGHT NOW!!!
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C. Adams
> 3 daySo this is really two reviews. One of the vacuum itself, the second of the management software. Vacuum/Robot: The vacuum seems to run great. It picks up well, doesnt get lost, its navigation seems to work well and the ability to clean a given room is nice when it has the map (more on this in software). It fairly consistently returns to empty at the base (I set it to empty every half hour when vacuuming, it mostly does that). They mechanics of the empty works pretty well, sometimes it gets stuck on larger debris (IE dried pasta the kids dropped, bottle caps, etc.) and errors out but thats only happened twice I think. I dont have any stairs in the area of the floor that it runs on, so I assume the stair sensor would work. Overall the vacuum/robot work as well as the software lets it from my experience. Software: Heres the Achilles heel of the system. So far the software from Shark sucks, and not like you want a vacuum to suck. I have a fairly heavily integrated automated home, lots of smart lights, a Roomba on a different floor, lots of google nest mini speakers. Im a cloud engineer by trade so I know my software and network integrations well, so this isnt really a user issue with the software. So far the software seems to log you out of the app about every 3-5 days. When it does this you have about a 25-30% chance that your map, settings, schedule and the rest is there, you just have to log in and youre good to go again. Theres also about a 25% chance that your map, or schedule or both has been lost. This means your room assignments could be gone, your vacuum may not know its schedule to run, and youd have to reset up these items. Then theres about a 45-50% chance that your robot had been completely lost, and you have to re-add it and set it up from scratch again. Shark consistently says an update will be pushed, and to wait 48 hours to see if the issues are resolved, but since it happens every few days its almost like the updates are causing this, or they arent really performing any updates and are just trying to get you off the phone. So long and short, top marks on the robot itself, and the self empty base. Theyre great. Good marks for functionality and setup in the software, you can name rooms, keep out zones, set schedules, alerting, maps, etc. ZERO MARKS for stability. I hate that about once to twice a week I am resetting my robot in some way, either completely re-adding it to the application and wireless, reconfiguring the schedule, redrawing the map, or noticing its missed its schedule and having to find out why THIS time. Ive owned it for just under a month (Dec 3 purchase Dec 30th review 2021) so far and Im not really happy, I hope Shark fixes the stability issues, because then it would be a great system, as it is its meh at best. So much potential taken down by buggy inconsistent software.
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Sarah Martini
> 3 dayThis is product is really good and works. It gets stuck a lot but it does the job.
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Rebecca Moreau
> 3 dayGreat shark vacuum’ absoutely love it
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Darin H.
> 3 dayI bought this at a Black Friday sale for about 300 dollars. I was skeptical about the abilities of such a small vacuum compared to the amount of hair German Shepherds leave laying on the floor at home. I have to admit, I was WRONG to judge. This thing is AWESOME!! It has cut my workload from 2 times a week vacuuming hair, to just spot cleaning the few clumps the vacuum couldnt reach. Im walking around in my socks on the bare floor, just to see how well its doing, and I cant see any dirt or hair on the bottom of my sock. And the BEST part is it finds its way back to the dock and EMPTIES itself, then gets back after it!!! I can even use my Google Home voice prompts to clean the floor and BOOM its off vacuuming... *Do not listen to the negative reviews. I am here to tell you, this thing is a WINNER!* Keep this in mind though..... Technology of any kind is never perfect. Do not go into this believing it will solve all of your floor cleaning problems because it wont. This is merely a tool to help make life a little easier, but it wont replace still needing to vacuum a few spots here and there. Whats important is that you FOLLOW THE DIRECTIONS and set it up properly, then just let it clean as much of your house as often as possible. Over time, the device will map your house and have a better idea of the areas and directions it needs to go. You will start to notice it anticipate corners and lengths or hallways almost perfectly. Just be patient and let the device learn. AGAIN, THIS TAKES TIME!! It is not instant.
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Multiple discrepancies
> 3 dayIt can memorize its own routes and you can micromanage which rooms you want it to do. I see mine make it’s way through a door instead of bumping around everywhere, trying to find the way inside.