Shark AV911S EZ Robot Vacuum with Self-Empty Base, Bagless, Row-by-Row Cleaning, Perfect for Pet Hair, Compatible with Alexa, Wi-Fi, Gray
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Laura Lively
> 3 dayGreat vacuum, east set up and use. I did have issues with installing the app and never got that cleared up, but works fine without it. It is a bit noisy and bangs into things…I like to have it clean when I’m gone. It doesn’t get stuck or get tied up into cords. It does a thorough job and cleans my 1600 sq for house on one charge! I love that it returns itself to the base and self empties!! Great purchase really
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ArizonaReader
> 3 dayI just checked and we bought this model 13 months ago now, so I thought I would share the good, the bad and the meh? For context we have a 1500 sq.ft. home with all solid surface floors. Good: We have a very heavy shedding dog (English Springer Spaniel) and this does a reasonable daily job of getting the hair. It is more convenient than having to hand vacuum every day. Bad: If that seems like a very brief good list , it reflects a growing disenchantment. The longer you live with this the less there is to love. First, it never really does learn your home as advertised. It is just as hard on furniture and walls today as when it first ran. We have started to ask ourselves if the repairs are worth it. Second, it is incredibly glitchy. Cannot seem to stick to an organized approach to its very basic job. It runs increasingly random patterns as opposed to the advertised logical grid. The map needs frequent deleting and relearning. It cannot even stick to a consistent schedule. Since there is no way to manually adjust the time for the unit, it should go by the time in the app. It does not. Online searching shows many other frustrated users but no solution. Which leads right into yet another disappointment; the woefully inadequate support you will suffer. As in worthless. It is also noisy. As bad as our regular vacuum. Speaking of which, hang on to your old one. You will need to use it frequently for all the places that this misses. By the time you tear it apart every week for deep cleaning, fiddle with the very awkward scheduling, try to adjust its power settings and repair damage to baseboards and furniture, you are left as we are, wondering exactly when we bite the bullet and toss this into the trash. In our case, I think the little monster is enjoying its last week. Overall I would not say that we got our moneys worth.
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Snoopi456
31-03-2025We haver had two Botvacs over past 5 years. Robot vacs are to do light cleaning, pet hair in our case. We still vacuum once a week. The shark works better than our most recent Botvac, which was a few years old. It is quiet, and self emptying is more helpful than I first thought it would be. Also faster. Last cost was much less than past Botvacs we have purchased.
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Pop ina Bottle
> 3 dayThe pros: it does do a decent job of cleaning and works well on my carpet and much better on my tile. It has only gotten stuck once and sadly was under my desk. The unit has gone throughout my home (areas i want vacuumed). The unit is small enough to get under my couches, bed, and will make its way around my chairs and tables. Overall, there is value in the unit and what it can do. Wearable/Replacement parts seem to be readily available and priced reasonably. The cons: the AI/mapping is rudimentary at best. We have cars that can successfully self-drive but we cant seem to get a vacuum to map a home correctly. Ive now reset my unit 3x and tried to get a good map of my home... and to date without a strong degree of success. I get a map. The map has some areas that look like my home, but.. and esp as you get outside my open floor plan area, it seems to struggle understanding where my bedrooms, baths, office, laundry, etc are in relation to the open area. it seems to use the first 2 runs to do the initial map of your home and doesnt seem to up date the initial map much after that... if at all. After that, it just seems to clean what it mapped on those first 2 runs and doesnt really update the map after that (or so it hasnt seemed to in this case). Help resources stink. Theres not much in the literature and even less online. So, do i wait for some sort of notice that the map is complete or do i accept the initial one and it will update it as it learns more?? The unit runs for 60 minutes then docks. It doesnt matter if the battery is 15% at the end or 80%. it docks after 60 min and there doesnt seem to be any way to change this (ive been completely throughout the settings.. and again.. documentation is terrible esp within the app).Evac and resume will pause for 3 hours regardless if the battery charge is 15% (which it needs some charge) or 80% (it should just resume at this point.. but no, its going to sit for 3 hours). it does this regardless if its cleaning or if its mapping out your house. Firmware updates are pushed and cannot be requested. So, lets assume my firmware is out of date by a release or 2. I cannot download and apply it to my unit. it has to be pushed from some central server somewhere to my unit. Im not sure if my release is current or not (2020 is the date of the last update... which may be WHY the AI/mapping seems quite dated in capability). And, if this is the latest version... that would have me question the commitment by the manufacturer for this product. Overall, the unit is good. It does a fair job at cleaning and does offload the stuff it picks up into the bin which does last a while (have the 45 day bin). The unit does a really good job of avoiding getting stuck and if it vacs up something (like a toddlers sock) it will alert you to the issue. There is so much more potential with this device and it seems much of this is software/firmware related (hardware is pretty solid). Im hoping the company makes some changes to allow some more self-service, improves the mapping and AI capabilities, and releases regular updates. If not, then open this thing up to third party tools which will do this for us.
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Lynn Emerson
> 3 dayI wanted to wait until I had owned it for a while so that I could submit a quality review. I had a very expensive Deebot before and I replaced it with the shark. This thing is unbelievable. It cleans better than the Deebot ever did. It cleans dirt I didnt even know I had. It gets in tons of places that the Deebot couldnt or wouldnt. My floors have never been cleaner. I highly recommend. There were some bad reviews about the software. I think its great too. I bought two, and they are fan.efin.tastic!
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Mrs. Jaclyn Funk
> 3 dayI have really bad allergies. I have a dog and a cat. This thing has changed my life in helping keep hair and dander swept up. My allergies are much better in my house. But, I personally do not think it is worth spending more money for the self dump.
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Stmom
> 3 dayI previously had less expensive robot vacuum of another brand and it worked well for about a year until the pets killed it out of curiosity. I went about 6 months without it but definitely missed it with 2 dogs and 2 cats inside. I had major rotator cuff surgery some months back and vacuuming still irritates my shoulder so I went to looking for another robot vacuum to help. I settled on this one and love it! I run it at least once a day throughout the house common areas about half standard carpet and half LVP flooring. My house is large so it runs quite a bit. The battery charge can all the areas in one charge and I have it set to automatically return to station to empty when it gets full then it return vacuuming. It picks up pretty well and makes it much easier to keep carpets clean. I still vacuum weekly with my corded shark upright because cordless vacuums don’t have the power corded do but sure make life easier. This little guy picks up everything from flour to cat food, it’s low profile enables it to reach under cabinets and into corners and it’s pretty good at emptying its canister but sometimes will let you know it needs help and you have to manually emptying out the canister but overall it works great !
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denise meehan
> 3 dayLOVE this vacuum! We have 4 dogs and LOTS of hair! We have tried three different Roombas and none of them even came close to the job this Shark does; my floors haven’t been this clean in forever! I will watch for the next sale and buy another!
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Judith agar
Greater than one weekI’m not sure if this was a great buy for me or not. It took me months to get this little vacuum and myself too coexist together. Every day when I come home, I have to check to make sure it’s on the port and if not, I have to search my house for it. I bought this because somebody had wrote that it did really well with picking up birdseed it does not and then also it clogs all the time. If you don’t have pets it would work great.
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C. Barny
> 3 dayA solo purpose of this purchase was because it is a bagless vacuum. After using the bagless upright vacuum a decade or two, I had no intention to keep buying and wasting those bags. So for that matter, this is the perfect auto vacuum. The downside of this is that - which I was aware of prior to the purchase - this model does not equip a sensor to detect objects. In order words, it would push a shoe around, try very hard (perhaps wasting battery power) to go over anything on its way. I forgot to turn off the scheduled cleaning while I was out of town, it ran and the cats apparently pushed a small glass bowl off the kitchen counter and spread small broken glasses, some large pieces got stuck when it did self emptying so most certainly Id certainly schedule to run while I am at home, clear the floor before the scheduled time. So if you prefer to run an auto vacuum of any kind, Id suggest that you choose the sensor to avoid the objects.