Shark AZ1002 Apex Powered Lift-Away Upright Vacuum with DuoClean & Self-Cleaning Brushroll, Crevice Tool, Upholstery Tool & Pet Power Brush, for a Deep Clean on & Above Floors, Espresso
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fultron
> 24 hourI’ve now had this vacuum for a little over 4 years and I still love it as much as when I bought it. It picks up everything on all types of flooring. The suction has never dyed out, the filters are easy to change, I love that it comes apart for stair cleanings . It’s overall a great vacuum! Highly recommend.
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daleena
> 24 hourI absolutely love this vacuum !!! I have bought the most expensive to the cheapest and this one is my fave I love the light on the handle and it’s so easy to put together and use
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The Everything Customer
> 24 hourThis is my second Ninja. The first was a Ninja Rotator I bought in 2018. It failed in 2020. Beyond any repair I could perform. The problem was not one noted in the 5 or 6 troubleshooting tips in their manual. Couldnt find a solution anywhere on Youtube either. It just lost suction. I just accepted my fate ($400 worth) and ordered a new vacuum. As mentioned when these work..theyve got superior suction. When they work there is a WHOLE lot to like about these. So, I bought a new model of the Ninja from Amazon. Another $400 . The Apex, which is advertised as having self-cleaning rollers (dont believe it..they still need cleaned) and all sorts of other little technologies that sounded pretty cool. This was purchased at the end of December this year. Last week it failed. Thats less than 3 months. This time it was really strange. I smelled a little burn..instantly turned off the vacuum (even though these are supposed to shut themselves down when hot to avoid damage). I went through all the trouble-shooting tips. The roller was wrapped in hair. Cleaned out. The hose was full of debris..was able to blow this out. Ive always kept the filters clean so these were not even in the equation. I will say, this vacuum is very easy to get into ANY possible trouble spot..thats the good news. The bad news is, it doesnt matter once you hit the point of no return. Tried to turn it back on. When upright, where you can typically pull out the hose and use it to spot clean, it wouldnt even turn on. When I engaged the floor cleaner it did turn on, but had no power and a very high-pitched whirl. I knew it was fried. Again, there was nothing on the internet that even mentioned this behavior. This time ($800 plus into Ninja products) I took a shot with Amazon perhaps helping me out. And they did. Amazon sent me another unit. Im hoping it will last. If it doesnt last at least 3 or 4 years I will never-ever buy another Ninja. The only reason I gave this 2 stars is based on Amazons integrity and motivation to help out a long time customer like myself. I may not always do business with Ninja, but I will always shop AMAZON!. ****update****. The 2nd replacement(3rd in all) I got is still going strong. Now, Ive replaced all carpet in my home with wood besides a couple area rugs. Undoubtedly that puts less stress on a vacuum cleaner. However, I did add a star to my original review because this 3rd Shark is working like a champ..Love It!
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christina saldana
> 24 hourUnfortunately very heavy and difficult to maneuver while vacuuming. Otherwise it’s a good machine that will last a while like my previous one. I’ll need to decide whether to get another model or tough it out for the next 5 or more years with this heavyweight.
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christina
> 24 hourMy dyson all floors basically fell apart after 10 years of use. I read hundreds of reviews and watched review comparison videos of all types of vacuums from super expensive down to inexpensive. I settled on this on based on the suction power and the zero-m anti hair wrap. I vacuumed my house after 8 days (my vacuum broke then it was a holiday so delivery was delayed) and there wasnt one hair on the brush roll. Other reviews said they had hair wrap so I wasnt expecting much but there was no hair. I have long hair and my daughter does too and we have a golden retriever. Super impressed. Also, the ease of access to the brushroll is a huge plus since my old dyson you had to flip upside down and use a coin to open the casing. It was pain. With this one you just click a button and the over comes off exposing the roll. The hand held pet tool did however get hair wrapped around it on the first use but it doesnt advertise the zero-m technology. It is tall. If you are short it may be cumbersome for you. I am 57 and it is noticeably taller than other vacuums. It drives itself when in carpet mode, very strong forward pull you have to control it. Easy to move between hard floors and the two carpet settings. The hose doesnt seem very flexible and I am getting used to the way to wand works it seems awkward but I may be using it wrong. 3 tools, and two spots for tools. Kind of annoying so I just kept the one brushroll tool with the manual in the accessories box that came with it. Seems like there should be a spot for all tools. Dust collection bin is smaller than the dyson I had, I emptied it 4 times for one vacuum but like I said it had been a week. Overall I am loving it. The negatives are very minimal and dont outweigh the positives. I did a ton of research before I landed on this one and I am glad I did. I have only had it a week so I cant comment on longevity but I have vacuumed daily for 8 days and not one hair is on the brushroll. For me thats a win.
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Paul
> 24 hourThese are all the questions I had when I looked at the Shark Apex product details, questions and reviews but did not find clear answers to. I was trying to compare it to the Dyson Animal Ball Upright. Weight = No noticeable difference between the two Easy to lift and carry between levels of the house = Shark (Shark is easier to hold on to) Power cord = Shark. Maybe a bit shorter on the Shark but, quality is better on the Shark (more flexible) Plastic parts durability = Shark (many small plastic parts on Dyson that break easily, expensive and difficult to replace. Many times, you must buy an entire assembly when you only need one small part - which is generally true for most things these days). Shark has fewer parts and seem much more durable. This is huge for me. Ease to dump the canister = Shark Ease to operate vacuum = Shark (moves easier than Dyson, Shark controls are all on the handle (one control for power and one control for a three-way selection for high carpet, low carpet, hard flooring. These controls work well) Cleaning Power (suction) = toss up (both are very good) Maintenance = Shark (was constantly cleaning hair out of the Dyson roller. Had to replace many parts on the Dyson. Some I could not figure out how to replace… and I’m an Engineer). Eventually, the Dyson canister was constantly falling off. I finally gave up and said – that’s it – we’re getting something different. Note - I havent cleaned the Shark filters yet but, I can’t imagine that process being so miserable I would go back to a Dyson. Noise = Shark (seems quieter than the Dyson to me) Meaningful features on the Shark that Dyson doesnt have) = LED Headlights, Lift away canister, Dual brushroll system. I found the headlights to be very helpful to see in dark spots. Dyson has one brushroll- it does seem to make a difference) Meaningful features on the Dyson that the Shark doesnt have = I cant think of anything meaningful here. Notes: Shark Upholstery Tool & Pet Power Brush attachment that comes with the unit is powered by air suction from the main unit when it is attached - not by an electrical motor (Dyson works the same way). The attachment holders on the Shark do not work well (attachments always fall off). Not a huge deal to me. Nice try Shark Engineers. Value = I feel the Shark Apex is great value at $389 (however I got a “limited time deal” for $249 in June 2021 - probably wont see that again). That made it a huge value for me. I will update this review if I learn something worth reporting on.
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Lea Dillow
> 24 hourThe packaging was clearly resealed. Most everything was already pre-assembled in the box with no packaging surrounding it. All the packaging was just shoved in the box haphazardly. The vacuum has been used previously from what I could tell. I thought for $349 this was a new and not a refurbished one. Only time will tell.
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Joshua Moore
> 24 hourThis thing is great. Very modular, easy to get under beds and furniture. Has several break away parts that makes it very easy to clear clogged areas. The led light at the head are a nice quality of life feature, of not really necessary. The swivel neck is very nice. Everything thing about it 5 stars except with one con. The collection bin is on the small side. My home 2.4k square feet and less than half of that is carpeted. I own 6 cats and a dog granted, but when I vacuum the house I usually have to stop and empty the bin 4 to 7 times. Even then, that is one complaint compared to everything else that is awesome. I would recommend this to anyone that isnt using this for a mansion or industrial use like a business or college.
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Drabey
> 24 hourWe have hardwood throughout our home, 2 dogs (one is a snowstorm of a shedder), and two cats. We had been using a combination of a normal everyday Hoover, a Dyson cordless stick (very good), rubber rake, and Swiffer to try and keep up with hair, dander, dirty dust that constantly looks as though we havent cleaned in weeks (just 24 hours after a cleaning). The goal was to consolidate down to a single, versatile tool if possible. The Hoover just blows the hair on the floor around before it could ever pick it up, so almost useless. The Dyson (we like it a lot mind you) picks up the pet hair and CRAZY amounts of fine stuff, but cant pick up the most routine, everday debris if its bigger than a cookie crumb (and it hadnt better be big cookie crumb...). The Dyson also struggles with clogs, longevity, and a real loss of suction effectiveness with its non-motorized attachments. The rubber rake is a terrific way to do a quick sweep, but it leaves a lot of dust behind (aaaaand thats where the Swiffer comes in). Funny thing is, we end up a VERY sizable with a pile of hair/debris, and it would be great to finish that off with a vaccum, one blows the pile to the ceiling and the other clogs immediately. After watching several vids on YouTube (pos and neg), a couple Vacuum Wars (super thorough) review/comparisons had me convinced the Shark Apex Duo w/ZeroM was worth a try. Amazon had it for $100 off this week, so we gave it a shot. Put it together last night in 5 mins, read the warnings, got started. FANTASTICO! Played around with it open areas for a couple of minutes to get the feel of it, and the floors looked cleaned and dusted (thanks to the soft roller). Then on a lark I took it a raked pile of hair/debris and gave it a shot: Sucked that whole mess up like it was nothing. I went slow and careful, but I didnt have to go over the area twice. Have to say I laughed a little at how easily it happened. Stuff I had marked as concerns based on reviews I saw/read: Weight - I dont have an issue with it, and neither does my 5 foot wife. The thing glides on the newer rubber rollers Shark added. So, as long as they hold up (I under stand there used to be hard plastic wheels that ground down with use), were good. Manueverability - It has a twist steer setup that is nice and smooth, but it does take a little getting used to. A little heavyish. Think family minivan, not F1 race car. Dont rush, dont take your corners too fast. Smooooooth though! Hose range for wand - I saw a couple of complaints about this, but if you pop off the canister to walk around with, I dont see the issue. Cord Clip - I saw complaints about no cord clip A LOT reviews...Theres a freakin cord clip built right into the piece where you wrap the cord. Not sure how you can miss that... Versatility - Call me crazy, but I read directions. Be aware of the operative warnings and take a minute check out each release button. I found it really easy to pop the canister and wand off the base to do my stairs, baseboards, ceiling corners, and then put it all back together again. Also, popping the dust cup off and emptying was a cinch (easier than the Dyson!). I can see giving the dust cup a simple clean water rinse once a week to keep it from looking cruddy. Ill likely do another update (with a PILE of fur) after a few weeks or months, Im not usually a review writer kind of a guy, but I was really impressed right away. Thought maybe my experience might help someone else who has paralysis by analysis like I usually do.
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P. Dodge
> 24 hourIncredible suction on both tile floors and carpet. Coming from central vacuum system it’s a little heavy but worth it. Bedroom carpet looked like it had been shampooed. Highly recommend this vacuum.