Shark AZ1002 Apex Powered Lift-Away Upright Vacuum with DuoClean & Self-Cleaning Brushroll, Crevice Tool, Upholstery Tool & Pet Power Brush, for a Deep Clean on & Above Floors, Espresso

This thing is great. Very modular, easy to get under beds and furniture. Has several break away parts that makes it very easy to clear clogged areas. The led light at the head are a nice quality of life feature, of not really necessary. The swivel neck is very nice. Everything thing about it 5 stars except with one con. The collection bin is on the small side. My home 2.4k square feet and less than half of that is carpeted. I own 6 cats and a dog granted, but when I vacuum the house I usually have to stop and empty the bin 4 to 7 times. Even then, that is one complaint compared to everything else that is awesome. I would recommend this to anyone that isnt using this for a mansion or industrial use like a business or college.

Ive owned a Rainbow and an Electrolux. Then I owned several top of the line Dyson Animals. My Dysons performed great, but I found that I had to make frequent repairs or do a lot of routine maintenance, so when it was finally time to purchase a new vacuum, I did some research, talked to some people and eventually settled on this Shark. I have to say that Im not impressed. It does have some pros to go with the cons. I live in a normal 3 bedroom household. 2 adults, 2 kids, 1 short haired dog that does shed, especially twice a year. About 35 percent of the house is hardwood or tile. The rest is Berber carpet with some regular carpet in the basement. I typically vacuum once per week. The Pros: -Ive never had to clean the brush or roller and my wife has long hair. -Its maneuverable and works great on all surfaces. -The suction power is adequate. The Cons: (and some are huge engineering flaws) -The detachment for the stairs is more of a hassle than a convenience. The hose isnt long enough and the detached base is not weighted or stable, so every time you move or pull at the short hose it falls over. Worse yet, the vacuums intake and exhaust is located on that piece and it only takes a quick second of lying on its side before the entire vacuum overheats and shuts off. So you either hand carry the stairs detachment or you dont use it. -Which brings me to the next flaw. Its in the instructions manual so do yourself a favor and look it up. Overheating and shutting down is a known issue. It does this to protect the motor, but when it happens you MUST wait for almost an hour and jump through maintenance hoops before the vacuum will even power on again. -Which brings me to my next complaint. The waste canister is a fraction of the size of the Dysons. I could vacuum my entire house and empty the Dyson at the end. This thing is small and if you try to push its limit....you guessed it, it overheats and shuts down for another hour. Look it up! Look. I read peoples reviews, knitpicking products apart, and Ive tried some of these products and found that people werent accurate. Im not whining here. This is a fine vacuum with a few really inconvenient and frustrating design flaws. Im going to use this vacuum until it dies or I cant take it any longer, but unless Shark advertises some real design fixes, I will never buy another one. I do not recommend this product.

I bought this new rather than saving $90 for a renewed unit because the renewed info page indicated attachments may not be original equipment. Remember this as you read on. Youll probably chuckle. I just unpacked the Shark APEX Upright Vacuum. Documentation was minimal but it was enough for me to assemble the device. One of the features that attracted me was power supplied to the handle and the end of wand. Handy as the vacuum comes with a powered pet tool. Anyway, I got it assembled then vacuumed a section of carpet. Wow! Look at all the cat hair in there! And its much quieter than the canister vacuum were replacing. Then, before putting the unit away until cleaning day, I tried to store the attachments on the indicated holders. Crevice tool; seated firmly, check. So the other attachment must go right on this holder labelled Powered Pet Tool. Nope; not that way. No, not this way, either. Check the documentation. Wait. The printed manual, such that it is, shows a different tool. Looking at the tool sent, its not even powered! The brush is moved by the air rushing through. This is for a vacuum that doesnt have power in the handle or thee wand. Glad I took photos in case I ever have to pack this up to return it. After posting this I will seek assistance from Amazon. If they correct this issue, pronto, Ill update my review. Update: Good news: I contacted Amazon and explained the issue. They shipped a replacement product, not the part, an entirely new vacuum. It arrived yesterday, June 17. Nice job Amazon. For your part in this, you get 5+ stars. Bad news: same issue; same wrong part. Clearly, this is not Amazons fault but Sharks. So I called Shark. After several but not too many minutes waiting, I got to speak to a customer service rep from Bogota, Colombia. I explained the entire story, the two separate vacuums I had received and both had the same wrong part. He is shipping me the correct part. Expected dlivery date (from California): June 24. Stay tuned.

Best vacuum Ive ever had, hands down.

I absolutely love this vacuum !!! I have bought the most expensive to the cheapest and this one is my fave I love the light on the handle and it’s so easy to put together and use

EDIT/UPDATE: Once you get used to the rotating axis of the vacuum you appreciate it being there. It makes it much easier to use. The smaller cleaning path/head width makes it able to fit in places my previous vacuum could not. This is the best vacuum shark has ever made because it has the light on the handle, and you can open the garage to access thing that get stuck in the brush roll. Both of these feature are not present in the new models. Also there are no bags to continually suck $$ from you. The replacement vacuum I received did not have the squeaking issue. Also this cost $250 during amazon prime day so check out the website slickdeals to see sales on any item. __________________________________________________________________________________________ I just got this vacuum less than a week ago and it has already developed a loud squeal when pulling backwards during a normal vacuum stroke (straight forward and backwards) or when lifting the vacuum in it’s locked position. I just exchanged it for a replacement, hopefully the replacement does not do this. The vacuum is agile due to the swivel head but this makes it harder to use as you must stabilize this additional axis. While the cleaning path is wide for a shark, it is narrow at 11 inches compared to other brands. The light on the handle is great and not present on the new Vertex model. The wand is heavy and hard to use as the hose is very stiff and has little length without pulling the vacuum over. The canister is heavy to carry making the lift away and powered lift away modes difficult to use. The brush roll is accessible through its removable ‘’garage” which is no longer present in the new powerfins models. There are reviews of customers with legos and rocks stuck in the brushroll of the new Vertex which stops it from spinning, yet Shark says there is no way to remove it. They say the motorized head is a wearable part and not under warranty, regardless of how new it is. They will not tell you how to take apart the motorized head to access the brushroll, which btw requires a special Torx security screwdriver. YouTube channel vacuum wars has a review on this vacuum, but doesn’t mention this glaring downside. The motorized pet tool no longer comes with this vacuum and the place to put it on the vacuum does not fit other accessories, which is frustrating and ridiculous. The Pet Multi-Tool is not included which is a necessity. It is a brush and a wide non brush in one. The 3 basic tools required for any vacuum are a crevice tool, a wide non brush, and a brush. This only comes with 2 of these basics; the crevice and wide non brush (shark calls this an Upholstery Tool). It also comes with a Pet Power Brush but that is not one of the needed basics. This vacuum is heavier at 16 lbs (some sources cite 17 lbs) than it’s other (to me) comparable shark models, the UV850, UV700, and LA520. Vacuum wars has a review on the LA520 which is just like the UV850. The UV850, UV700, and LA520 all do not have the powered lift away feature or light on the wand, they each have a 9.5 inch wide cleaning path and weigh about 13lbs. The UV700 has an accessible brushroll through its removable “garage”; the UV850 and LA520 (or the Vertex) do not. These other non Apex models also do not have the ridiculous issue of one of the 2 accessory holders only working with the motorized pet tool.

I bought this to replace an older vacuum—does a much better job! I love the latch to remove the dust it opens from the bottom meaning you dont breath in all the dust that collets from the top. Really good suction—again, does a much better job than our old vacuum. Very happy with the purchase, shark vacuums are great.

This Rating Is For The “Shark AZ1002 Apex Powered Lift-Away Upright Vacuum with DuoClean & Self-Cleaning Brushroll, Crevice Tool, Upholstery Tool & Pet Power Brush, for a Deep Clean on & Above Floors, Espresso”. This is our first Shark vacuum cleaner. Compared to all the previous vacuums we have owned and used, this one really has awesome suction. It did extremely well on our hardwood floors and our inside carpet. It was not quite as good on our outside carpet in our mudroom entrance. However, having said that, this Shark did better than anything else here too. Also, once the dirt is in this vacuum it does not leave it until you dump the dust cup. We like the no bags, cleanable foam filter and easy to replace HEPA filter. (We had no problems finding these items and purchasing them at Amazon. Now if it ever becomes necessary to change one and/or both of these filters, we will be able to do a quick change and keep right on cleaning). We also like the LED lights shining where one is vacuuming. This is especially true under furniture or dark locations. It takes some getting use to having a vacuum that comes apart to do different types of cleaning jobs. This is both nice and awkward at the same time. It is great for getting under furniture such as sofas or beds, but becomes quite a workout when cleaning a stairwell. One has to hold the canister in one hand and the cleaning wand in the other. This vacuum’s design prevents having a long hose for this task. We need to ask if Shark has an optional longer attachable hose for this type of cleaning job. We have had this Shark AZ1002 Apex vacuum for about a month (as of this writing) and so far so good. We are considering purchasing a second one so we can have one on each floor. This Shark vacuum is expensive for us, but seems to be worth it. It is nice to be able to make two passes over a spot and move on to the next one, knowing you have picked more dirt than anything else would have done. This is a very good high quality product when all is said and done. Our last comment: Nobody here is affiliated with Shark or even Amazon for that matter. These positive comments posted here are how we see it and have been posted accordingly.

I am the former owner of the Shark Rotator Pro Lift-A-Way. <--- this was my favorite vacuum ever. I have owned it for a few years and would have never considered giving it up until it quit, but my daughter is moving into a new home that is carpeted, so it turned into a hand me down. I thought about purchasing the same again for myself, but the one and only thing that drove me nuts was that hair (mostly my own, which is long) had to be cut from the roller often - so I opted for the Shark APEX AZ1002 DuoClean with Self-Cleaning Brushroll Lift-Away Upright Vacuum. This thing has great suction. I had just vacuumed the day before I got it, then vacuumed again when I got this new one. It picked up so much dust (and dog hair) out of the carpet I was shocked. It is definitely heavier and a little more bulky than my previous vacuum, but it is just a matter of getting used to it. The headlight works great, and I didnt notice until today (Im a couple of weeks in on this thing) that the part that you detach to use the hose (with attachments) has a light as well - thats pretty awesome. The roller has not had any hair wrapped around it. It did have a string that it sucked up from somewhere, but that was easily removed by using the handy hatch that sits above the roller (no need to turn this thing over to clean it). The control buttons are on the handle, up high where they are easily accessed with your thumb- the power button, and the adjustment button. All the things that detach/reattach (the hose, the wand, and the canister) are much better on this model than the last one, except the canister is heavier and take a second to get it on the tracks to remount it. The cord is a little longer than my other Shark, but both were absolutely sufficient and longer than cords on other vacuums I have owned. Would be nice if it was retractable - not sure Shark has a model that does that. Works well on hard floors, but would go with a lighter, more agile model if thats what I needed it for; Im a broom and dustpan kind of person, so no big deal there. If you are vacuuming area rugs, you will need to have someone stand on one end, because it will suck the whole thing up (or get acrobatically creative and do it alone). The area in which the vacuum is a bit lacking would be the hose, when using attachments, is so short, but I dont know how this might be fixed. Two attachments ride on the vacuum, but one of them gets knocked off easy because it sticks out away from the vacuum some. The attachments work find, but seem cheap compared to my previous Shark. The lift a canister is heavy when holding it (detached from the vacuum). I had gone around the house sucking cobwebs out of corners and near the ceiling so there was a lot of moving around - this thing will give you a work out. My other Shark came with a base with wheels that you could set the canister on and it would roll behind you - wish this one had that option. Someone in another review mention that the cord holder thing that keeps the cord up off the ground while you vacuum didnt work well - thats true. It gets knocked out of there pretty easy. It may have been the same review that someone also mention that the deal that holds the hose (like a ball into a joint) doesnt work well. Ive only knocked it loose once. The first time I used this vacuum, I noticed it doesnt really fluff the carpet up as well as my other Shark - I think it must have something to do with the hair free roller - I miss the stripes in the carpet. I would recommend buying extra filters so that when you wash them out, you can alternate while the ones that were just cleaned dry out. None of the less attractive things mentioned above is a deal breaker. This vacuum does the job.

I bought this vacuum shortly after moving into my new apartment. Ill admit, I may be overcompensating due to the size of my apartment since its not very big. But nonetheless, I have been familiar with Shark Vacuums for as long as I can remember. My mother is a House Cleaner by occupation and Shark has always been her choice of vacuums. Im not one to be usually excited or impressed by a vacuums performance or vacuums in general, but this one I am definitely satisfied with. The one feature about it that I havent really experienced with vacuums all that much is the illuminated front lights. I literally clean my place in the dark now, and it REVEALS ALL. Every little spec of dust, piece of dirt, hair, any thing that cant be seen due to ceiling lights masking its presence. Nothing can hide. And its awesome. Another thing that caught my attention was the Advanced Anti-Allergen Complete Seal and HEPA filter. It literally smells as if the vacuum is renewing or cleaning the air. Its honestly really nice. The lift away feature is definitely great. Didnt realise how useful it was until needed. When everything is attached to the base the vacuum is a little bulkier that other stick vacuums or lower profile ones. So fitting in tight spot are limited when using the main brush roll. Speaking of brush roll. A feature that I think all vacuums should have that this one does is brush roll access. Two latches on each side of the vacuums head opens up the top like popping the hood of your car. Doing a little preventative maintenance once in a while I would imagine help make the vacuums life space run longer. Felt that was a pretty cool feature. I really like this vacuum. I am by no means testing its limits since my environment isnt that extreme or requires cleaning up all that more (be it dirt/sand or absurd levels or pet hair). But just as a whole it works and feels like a great vacuum.