Shark AZ1002 Apex Powered Lift-Away Upright Vacuum with DuoClean & Self-Cleaning Brushroll, Crevice Tool, Upholstery Tool & Pet Power Brush, for a Deep Clean on & Above Floors, Espresso

This thing is great. Very modular, easy to get under beds and furniture. Has several break away parts that makes it very easy to clear clogged areas. The led light at the head are a nice quality of life feature, of not really necessary. The swivel neck is very nice. Everything thing about it 5 stars except with one con. The collection bin is on the small side. My home 2.4k square feet and less than half of that is carpeted. I own 6 cats and a dog granted, but when I vacuum the house I usually have to stop and empty the bin 4 to 7 times. Even then, that is one complaint compared to everything else that is awesome. I would recommend this to anyone that isnt using this for a mansion or industrial use like a business or college.

We have two long hair Siberian cats who are drop-dead gorgeous, but the down side is that they have thick, silky, fine, MAGNETIC hair that they shed non-stop. We have two Roombas (which we still run daily to pick up the surface hair), but they just cannot pick up all of this kind of cat hair, which embeds itself in even the finest weave carpets. We bought the the Shark AZ1002 Apex in April 2020, and wow, what a difference. It did a truly amazing job on that cat hair. But. This cat hair embeds in the brushes on the brush roller, and it takes hours to pick it all out (and we cant get it all out!). Other than that, we have been super happy with it. Shark recently introduced the Stratos, which doesnt have the little brushes on the roller like the Apex does. Instead, it has fins. So, we bought it direct from Shark because it wasnt available yet on Amazon. It just arrived, and we used it for the first time. Stratos Trial: vacuum ONE 5x8 area rug. The rug was vacuumed approximately 47 hours prior to this trial. There was no visible cat hair on the top of the rug before using the vacuum. Photos show the results of using a brand new Stratos for the first time on just this one rug. I was dumbfounded at the amount of hair and litter dust it picked up. One photo shows the underside of the Stratos so you can see just how much hair got caught on the bottom of the rollers. Its not perfect, but compared to the Apex, its vastly superior. The Stratos certainly costs more than does the Apex. The Apex is a wonderful vacuum cleaner, and I can highly recommend it for most applications. But if you have pets that shed a lot, I recommend spending the extra $$ and getting the Stratos. Note: Im adding this comparative review here because Amazon wont let me put a review on the Stratos because I didnt purchase it through Amazon. Heres the Stratos link: https://www.amazon.com/Shark-AZ3002-Self-Cleaning-Neutralizer-Technology/dp/B0B2VTZ432/ref=sr_1_2?crid=2KXOIL36AU9OW&keywords=shark+stratos&qid=1660406393&s=home-garden&sprefix=shark+stratos%2Cgarden%2C69&sr=1-2

The packaging was clearly resealed. Most everything was already pre-assembled in the box with no packaging surrounding it. All the packaging was just shoved in the box haphazardly. The vacuum has been used previously from what I could tell. I thought for $349 this was a new and not a refurbished one. Only time will tell.

I LOVE this vacuum. It’s design and quality are amazing. But the older I get, the more impossible it is to do anything with the hose detached without the entire vacuum falling onto my feet. Ouch! The hose is too short and too rigid. The Liftaway feature is ok but ‘gets heavier’ with every passing year. They DID NOT include a round brush, which is critical to doing baseboards and surfaces higher than the floor. No other vacuum’s round brush fits this Shark model, and no adapter seems to exist on the market (I keep trying). But it’s otherwise the BEST vacuum I’ve ever owned, and I’ve had Kirby, Electrolux, Oxygen, two Orecks, and two Dysons. It’s a workhorse picking up anything on any surface, gets close to edges, actually dusts the floor, eats pet and human hair for breakfast, does a fab job under beds, is extremely versatile, seemingly emits nothing out (filters and holds well), doesn’t mar furniture, and is easily dump-outable, which I zip out to the garage garbage can to do. I’ve cleaned and replaced the filters and roller over time and bought spares for the future, with no problem.

I started with a Shark Professional and loved it. My favorite thing was that I could take it apart and wash everything, except the motor, of course. It was a hard choice to find our new vacuum. I was open to trying other brands so we went to all of the box stores, pulled vacuums off the shelves, handled them all, pushed them around, read what attachments were included, and read every negative 1 and 2 star review online. I settled on the Shark Apex because it seemed to fit our familys needs and ignored the negatives. I am happy to say the positives outweighed the negatives on this Shark! We have 6 cats and a dog and a commercial laundry, linen business at our home and have to vacuum everyday to control the hair and lint. This vacuum is heavier than any other I have used because it has the biggest motor. Suction is unbelievable, the lift away makes it possible to get under beds, sofas, and shelving. The 2 brushes work together and are so much better on my concrete & wood floors than any other vacuum I have used. It definitely pulls in any spilled cat litter, sand, and fine particles where other vacuums, including my Shark Professional would scatter it unless you used a broom first. The self-clean brush does keep the pet hair from tangling around the brush 97% of the time, we know nothing is 100%. The best news is in that 3% when something gets sucked in, did I say this has great suction power, it is easy to get to the bushes and clean them. The ease of taking apart of the entire vacuum and cleaning the brushes, hoses, canister, and attachments cant be found in any other vacuum we tried out. The ability to wash the vacuum parts was one of our top priorities with pets since no one really wants the animal smell or the nasty to linger or be spread to other areas of your home or business. The ease of disinfecting a vacuum was never a consideration or something I thought was possible until I got my first Shark. You will need to get used to the pivot of the vacuum, it doesnt turn like those uprights that everyone is used to. This one is heavier than others but it has the highest suction and will pick up almost anything. It is also a pretty quiet machine, it doesnt scream and you can actually hear whats going on around you when youre working. The pet attachment wasnt what I expected, it appeared on the ad that it was electric and plugged into the handle. It isnt, it runs by air, the same as the rest of the brushes. There are no belts to ever replace in a Shark, when you use the attachments the handle also has a light to help you see what needs cleaned. I definitely recommend the Shark Apex. After I purchased, it appears that it is also in a recommendation of consumer reports.

I absolutely love this vacuum !!! I have bought the most expensive to the cheapest and this one is my fave I love the light on the handle and it’s so easy to put together and use

I upgraded my Shark Navigator True Pet to the Apex and I love the new rollers. They stay hair free for a while and are very easy to get to when I have to clean them. One of the rollers is kinda fuzzy and its perfect for hard floors because it actually sweeps up the dust that other vacuums cant pick up because its technically not debris. My only issue is that its not a smooth ride. My forearms get quite a workout pushing this thing around. The swivel is not as easy as my last two sharks.

Have had Dysons for the last 10 years and this was my first Shark. First the Pros: The suction power of this thing is ridiculously strong, especially with the tools. This thing is solid and seems pretty well made. The zero M seems to be working fairly well thus fair, except I noticed that although hair doesnt get wrapped around the roll, it does kind of ball up and you occasionally have to pull it out, but its very easy. I surprised but I really like the LED light both on the main unit and the handle for the accessory tool. I thought it was more of a gimmick but it actually really helps you see what youre doing. I LOVE the full enclosed filter system and this was one of the most important things to me. We have dogs and a new baby at hope and I felt the Dyson just constantly sprayed nasty dust into the air. This thing collects tiny little dust particles and traps them very well and Ive definitely noticed the carpets generally smell better because of less dander and dust. This vacuum is very quite for how powerful it is which I also like. Overall this vacuum is pretty impressive both on carpets and hardwood and I love the versatility of being able to pull the container off to get under tables that I usually just never clean under. Lastly it has a really long cord which is nice because I dont have to switch outlets as often in larger rooms. Now to the Cons: Right out of the gate I was displeased with the shipping, I ordered this from Amazon originally but after 2 days it was supposed to get delivered and essentially i was told they had no idea where it was and it never showed up to the facility so I had no expected delivery date. Of course I didnt like that so I cancelled the order and actually just ran over to Best Buy and bought one in store. In terms of what I dont like about the actual vacuum, its definitely the size, shape and maneuverability. You can buy the vacuum and quit your gym because this thing is a beast. Its so powerful and clunky that its pretty tiring to use. Im a 62 190 Lb male and after doing one large room I was sweating, and my arms were very tired. So it definitely takes some strength to use this thing. There is also almost a self-propelling to it because its so powerful so again, youre kind of fighting with it the whole time. Also, if you take the canister off the stick vacuum runs away from you and is a bit hard to control. Lastly, I thought the unit came with a dusting wand to get under appliances which it does not, so Ill have to order one of those separately. Those are pretty much my only issues with the vacuum. As long as I get used to the strength it requires now to vacuum, Id say overall its one of the best vacuums Ive ever used.

I bought this to use on hard floors. It works great at sucking up dust and dust bunnies under the bed. However, it will not pick up bigger pieces off of the hard floor. Things like a dry bread crumb, a tiny piece of popcorn, or a pine needle tracked in from outside will only get pushed along. You have to disconnect the wand part and pick them up individually. The suction from the wand is great, its just not what I was hoping for. I like the novelty of how the components are all modular and are easy to take apart for different jobs. The tool stowage (crevice tool, etc.) is terrible.

This is the second Shark Apex Ive bought (the first was the green version, without the Zero-M) and now Im having the exact same issue as I had with the first. It is super easy to put together right out of the box- and I love how heavy duty they feel (because some vacuums feel cheaply made). The issue I am having, and had with the first is that it will just stop mid-push. The whole thing acts like it was unplugged and just goes dead. The first vacuum I thought there was a shortage in the wire piece that connects itself to the vacuum on the side. I took it back to Lowes and decided to order on Amazon (faster shipping). Ive had this one about two weeks, and I cannot even do the hallway of my home (not a huge space) without it turning off. I called CS for the first one and they wanted me to pay them $20 to send me a new cord - I paid over $300 for this vacuum, and didnt use it for more than a few weeks. NO WAY am I paying another $20 for them to send it out. He also mentioned that if the motor gets hot, it automatically shuts off. I dont know if thats whats happening here- but if I were vacuuming huge spaces or for long amounts of time Id understand. I just had my vacuum on for 5 minutes to do my tiny hallway and couldnt even get that all the way done before it started turning off. So now Ill have to send this vacuum back to Amazon- and although I love the amazing suction it has- it isnt worth the hassle to buy another one. I am pretty disappointed because I had so many people tell me that Shark was better than Dyson.. =/ I guess Ill have to figure that one out for myself!