Shark AZ1002 Apex Powered Lift-Away Upright Vacuum with DuoClean & Self-Cleaning Brushroll, Crevice Tool, Upholstery Tool & Pet Power Brush, for a Deep Clean on & Above Floors, Espresso
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J. Reece
> 3 dayI just happened to see someone on Facebook asking about vacuums for pet hair. Something like 80% of the responses were suggesting this specific model vacuum. I was already in need of a new vacuum so Im glad I saw that post and completed the subsequent research and review reading. I knew my Walmart bought Bissel was not getting the job done. My carpet cleaner would pull up wet globs of hair every couple feet! After vacuuming! The day I received this Shark Apex I vacuum my bedroom floor with the old Bissel. Having a black cat and a Rottweiler there was plenty of fine black hair in my carpets. Especially beside my bed where my Rottweiler faithfully sleeps at night. After Bissel did its best I gave the Shark Apex a shot. Im not exaggerating at all when I tell you I had to empty its collection bin two times. It was literally full of dog hair. Full, tightly packed with dog hair. It was absolutely disgusting to realize how much hair my Bissel vacuum had been missing the last couple years. My carpet changed color. And I can say that after vacuuming my bedroom, hallway, hardwood floors (instead of sweeping) and sucking up a dozen collection bins worth of pet hair since purchasing this vacuum... the Zero-M technology has still kept the roller brush clean. After vacuuming my sons bedroom today I laid down the vacuum today and my 11 year old son immediately exclaimed, Theres no hair in it! when he bent down to look at the roller brush. Even my 11 year old was shocked. The little rubber flaps they call Zero-M Technology actually work pretty well. Its not amazing for stairs though. Id love to rip the carpet off my stairs and go to wood treads. Vacuuming stairs is never fun, and this vacuum doesnt solve that issue. Even taking the collection bin and motor off in hand held mode vacuuming the stairs is still a pain in the butt. Especially since this vacuum does self propel itself with the brush. That is great throughout the house, but not on stairs. It does a great job on hard floors though. I used it today for the first time on my hard wood floors. It does NOT scatter debris like most vacuum cleaners do on hard surfaces. That said, I likely wont use it on my wood floors very much. Ive seen videos online showing that the tiny rollers underneath tend to break apart over time. And since I can hear those rollers on my wood floor Im concerned theyll wear down and eventually begin scratching the floors (I mean, if my Rottweiler hasnt yet this vacuum probably wont either, right?).
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Kathy
> 3 dayI am the former owner of the Shark Rotator Pro Lift-A-Way. <--- this was my favorite vacuum ever. I have owned it for a few years and would have never considered giving it up until it quit, but my daughter is moving into a new home that is carpeted, so it turned into a hand me down. I thought about purchasing the same again for myself, but the one and only thing that drove me nuts was that hair (mostly my own, which is long) had to be cut from the roller often - so I opted for the Shark APEX AZ1002 DuoClean with Self-Cleaning Brushroll Lift-Away Upright Vacuum. This thing has great suction. I had just vacuumed the day before I got it, then vacuumed again when I got this new one. It picked up so much dust (and dog hair) out of the carpet I was shocked. It is definitely heavier and a little more bulky than my previous vacuum, but it is just a matter of getting used to it. The headlight works great, and I didnt notice until today (Im a couple of weeks in on this thing) that the part that you detach to use the hose (with attachments) has a light as well - thats pretty awesome. The roller has not had any hair wrapped around it. It did have a string that it sucked up from somewhere, but that was easily removed by using the handy hatch that sits above the roller (no need to turn this thing over to clean it). The control buttons are on the handle, up high where they are easily accessed with your thumb- the power button, and the adjustment button. All the things that detach/reattach (the hose, the wand, and the canister) are much better on this model than the last one, except the canister is heavier and take a second to get it on the tracks to remount it. The cord is a little longer than my other Shark, but both were absolutely sufficient and longer than cords on other vacuums I have owned. Would be nice if it was retractable - not sure Shark has a model that does that. Works well on hard floors, but would go with a lighter, more agile model if thats what I needed it for; Im a broom and dustpan kind of person, so no big deal there. If you are vacuuming area rugs, you will need to have someone stand on one end, because it will suck the whole thing up (or get acrobatically creative and do it alone). The area in which the vacuum is a bit lacking would be the hose, when using attachments, is so short, but I dont know how this might be fixed. Two attachments ride on the vacuum, but one of them gets knocked off easy because it sticks out away from the vacuum some. The attachments work find, but seem cheap compared to my previous Shark. The lift a canister is heavy when holding it (detached from the vacuum). I had gone around the house sucking cobwebs out of corners and near the ceiling so there was a lot of moving around - this thing will give you a work out. My other Shark came with a base with wheels that you could set the canister on and it would roll behind you - wish this one had that option. Someone in another review mention that the cord holder thing that keeps the cord up off the ground while you vacuum didnt work well - thats true. It gets knocked out of there pretty easy. It may have been the same review that someone also mention that the deal that holds the hose (like a ball into a joint) doesnt work well. Ive only knocked it loose once. The first time I used this vacuum, I noticed it doesnt really fluff the carpet up as well as my other Shark - I think it must have something to do with the hair free roller - I miss the stripes in the carpet. I would recommend buying extra filters so that when you wash them out, you can alternate while the ones that were just cleaned dry out. None of the less attractive things mentioned above is a deal breaker. This vacuum does the job.
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Samantha Skenandore
> 3 daySuper powerful, lightweight and cleans the first time. No need to keep going over areas. Best dog hair vac weve purchased yet. Accessories are easy to use.
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Tabitha
> 3 dayThis is probably the 5th version of this Shark that I have purchased. The “zero m” is awesome for preventing hair from wrapping around the brush roll, the bristles are better in my experience than their upgraded “power fins” (which I think just move hair around on carpeted surfaces and don’t actually help pick it up) and it has the light on the wand. Once you’ve had the light on the wand “upgrading” to the vertex or stratos models that don’t have it doesn’t actually feel like an upgrade. The suction for this vacuum is spot on. We are a house with 4 dogs and 7 cats (2 dogs have recently passed so now 2 dogs, and 3 cats are our sons that he will take with him when he moves out…again. Fingers crossed) anyway….this vacuum cleans all the hair, litter scatter, etc. effortlessly…and I vacuum at least one area of our house every day! Where I run into issues with this vacuum, is the power cord. Within a month of purchase the cord Inside of its casing seems to twist itself around and this creates a cord that is constantly tangled as you’re using it. It makes it a pain in the a$$ to wrap back up, and it’s (so far anyway) the only model that I have this issue with over and over again….but because every upgraded model skips the light on the wand, and thinks silicone power fins are better than bristles, I’ll just keep on buying this one.
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jolydragon
> 3 dayThis vacuum cleaner does its job well. It is light to use and handles hair well. It is equipped with an extra brush for hard floors, which additionally polishes it. Highly recommended
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Shelby
> 3 dayThis vacuum is a little heavy but not bad. I love that you can remove the canister to get under things. Very powerful suction. Highly recommend
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fultron
> 3 dayI’ve now had this vacuum for a little over 4 years and I still love it as much as when I bought it. It picks up everything on all types of flooring. The suction has never dyed out, the filters are easy to change, I love that it comes apart for stair cleanings . It’s overall a great vacuum! Highly recommend.
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Tom
> 3 dayI bought this new rather than saving $90 for a renewed unit because the renewed info page indicated attachments may not be original equipment. Remember this as you read on. Youll probably chuckle. I just unpacked the Shark APEX Upright Vacuum. Documentation was minimal but it was enough for me to assemble the device. One of the features that attracted me was power supplied to the handle and the end of wand. Handy as the vacuum comes with a powered pet tool. Anyway, I got it assembled then vacuumed a section of carpet. Wow! Look at all the cat hair in there! And its much quieter than the canister vacuum were replacing. Then, before putting the unit away until cleaning day, I tried to store the attachments on the indicated holders. Crevice tool; seated firmly, check. So the other attachment must go right on this holder labelled Powered Pet Tool. Nope; not that way. No, not this way, either. Check the documentation. Wait. The printed manual, such that it is, shows a different tool. Looking at the tool sent, its not even powered! The brush is moved by the air rushing through. This is for a vacuum that doesnt have power in the handle or thee wand. Glad I took photos in case I ever have to pack this up to return it. After posting this I will seek assistance from Amazon. If they correct this issue, pronto, Ill update my review. Update: Good news: I contacted Amazon and explained the issue. They shipped a replacement product, not the part, an entirely new vacuum. It arrived yesterday, June 17. Nice job Amazon. For your part in this, you get 5+ stars. Bad news: same issue; same wrong part. Clearly, this is not Amazons fault but Sharks. So I called Shark. After several but not too many minutes waiting, I got to speak to a customer service rep from Bogota, Colombia. I explained the entire story, the two separate vacuums I had received and both had the same wrong part. He is shipping me the correct part. Expected dlivery date (from California): June 24. Stay tuned.
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Leo Berg
Greater than one weekGreat suction. Great on dog hair. Really good machine. Very satisfied.
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veronica f
30-03-2025Just home use with many animal