Shark AZ1002 Apex Powered Lift-Away Upright Vacuum with DuoClean & Self-Cleaning Brushroll, Crevice Tool, Upholstery Tool & Pet Power Brush, for a Deep Clean on & Above Floors, Espresso

I love shark products but this one is not any improvement from the last model. Holding dirt capacity is half of what the one I bought in 2018 Features are very similar, the quality in my book has changed. Not east to vacuum with. It won’t go straight it cuts to the right. I recommended one to a friend and they have the same complaints

For Apex DuroClean Powered Lift Away AZ1002 T4 For the last 6 years, our old Shark Vacuum worked well. A great use & selling point was the ability to reconfigure the machine for different vacuum tasks. This is done without tools with snap fittings and these still work perfectly on the old vac. The old vacuums power rotator floor head still works but the corrugated flex hose that attached to the power section failed. This part is not user replaceable. Shark wanted $118.00 plus shipping to replace the whole floor power head. Since the machine was 6 years old we decided to up grade to a new model. With a new warranty. The machine came on time and was undamaged and well packed. Since this Shark vacuum was similar to our old vacuum, I was easy to assemble. It has the same snap connections that we loved in the old machine. When first assembled the new vac would not start. Re connecting the components solved the problem but we had continuing issues with the power. After trouble shooting the vac, we found the snap connection from the power module to the hose wand was the issue. In less than two weeks ownership this snap connection became harder and harder to snap in. It appeared to us the issue might be the plastic fitting was warped or otherwise misformed. To get a good secure fit [and get connectivity and power], we had to exert a great amount of force, then push the rocker tab down to get the desired click. My wife did not have the strength to do so. The Shark vac had arrived less than 2 weeks ago. Called Shark/Ninja customer service. Did a video chat, allowing the tech to see the issue. Neither the agent nor us could really figure out why it was so hard to click connect nor which plastic part was the culprit. The tech stated she would send the wand handle section [this part has the on / off switch] but neither of us was sure this would fix the issue. Shark never offered to replace the machine. I agreed to accept the replacement I wanted to make sure the other part of the connection- the power module would be sent if this didnt solve the issue. Then I was told the replacement part would cost me $89.00 plus shipping. I refused to pay and after more conversation, the agent offered a 50% discount and finally offered to sent free it if I paid for the shipping. This on a vacuum that was taken out the box less than two weeks earlier. Take heed, the Limited warranty is not worth the paper it was printed on. Since we were still in the return window, Amazon has agreed to take the product back and has issued a label for shipping. They will also credit my account upon acceptance of the Shark Vacuum. Thank you Amazon.

This is the best vacuum in every aspect! The suction is amazing! All the features will blow your mind! I have two dogs and a cat that shed like crazy and this vacuum cleans it all up. No more stopping to add an extension. All you do is click and pull to the feature you need. My daughter got one two years ago so I was able to use it at her house and I finally got one for my house this Christmas. This vacuum will not disappoint! It is pricey so I waited for a good sale. Surpasses all the other vacuums I’ve ever owned in the past 20 years. Don’t wait like I did. It is worth the money!

Likes: 1) Works great on hardwood 2) works great on carpet 3) Does a very good job with dog hair 4) Easy to empty 5) The feature that is super nice is how easily configurable this vacuum is. It is to separate the canister from the stem and continue vacuuming and being able to reach under the bed or couch. Its also very easy to unhook the hose for a quick spider web or something the brush wont get. The stem can be used in different lengths which is nice for vacuuming the car. Dislikes: 1) the blasted hose attachments do NOT stay in the holders designed for them on the side of the vacuum. Idk why this is such a hard feature for Vacuum engineers to get. The attachments work fine while in use. 2) As I said above the vacuum is easily configurable, however, there is a safety breaker wire that runs through each of the parts, so the vacuum will only run if that connection is complete. Sometimes the hose or the canister wont be connected exactly right and the vacuum wont start or will sporadically shut on and off like when you are charging your phone with an old worn-out wire. Its no big deal because once you know what to check its easy to fix, and it did save me from vacuuming with the canister flap slightly open one time. But it was frustrating before I knew what was going on and I suspect a lot of people leaving the reviews of randomly stops working and similar bad reviews just dont realize that the hose or the canister is not fully snapped into place. Make sure you hear and feel a solid click whenever you reconnect an attachment.

Im sure that given a bit of minor cyber skills you can find my review of the Dyson Cinetic Big Ball Animal Plus Allergy Vacuum. It was my second, and last, Dyson. Its main fault centered around the latch that held to flap to empty the canister, and the canister itself being a bit hard to empty completely. It finally dumped its contents on the floor enough times that I tried the Shark. While in the end I did not like the Dyson much, I will try to give it its due. It is a good at the basic function of getting stuff off the floor. It also had some good attachments that were at least partly well thought out (more on that in a bit). I have been a long time skeptic of Sharks offerings, mainly due to their television advertisements. the way the market their stuff does not engender trust from me, so I was ready to send it back at the first sign of trouble. But I did expect that my skepticism was not really warranted. I really think they should fire their marketing team and start over with new marketing. The first thing they should ask the new team is to rename what they now call their Zero M technology. But enough of my soapbox, Im just trying to say that all this amateur attempt at marketing hides the true value of this beast behind senseless and confusing and unfocused attempts at marketing. So Ive pointed out my two top criticisms for these two top of the line machines. Seriously. I was unprepared to see the Shark eat Dysons lunch so thoroughly (sorry, had to go there). From the unwrap to usage, there was never a point where I thought I should go back and try the Dyson again. It picked up as good or better than the Dyson, was far more useful, and easier to use and clean. The only point where I felt the Dyson did better was in the attachments, but that a thin win since Dyson chose to make their attachments harder to use by forcing you to align them a certain way to attach them. Places where the Dyson should shine, it is left in wanting by lazy engineering. It stores its hose around what you think of as its stem. You only have to lift it out and extent the stem to use it. The problem starts when you try to put it back. At nearly every point, the Dyson is a bit fussy and multiple attempts to replace the hose and stem will eventually seat it. Similarly, replacing the canister is fussy, never mind the brush when you need to clean the hair wrap. While the Shark Apex is not perfect, I would have had to clean the Dyson at least a couple times in the weeks since it arrived. I havent had to clean the Sharks brush roll at all. Bottom line for me though is how dead simple it is to empty the canister. a flip of an easily accessible button with the canister pointed in the trash can and its empty. There is a top latch to empty any large items that dont make it into the canister, and it is as easy to empty as it is to avoid contact with dust. I would have gladly compromised on the vacuums ability to get stuff our of the carpet as payment for the ability to get under cabinets and beds and such. The Dyson is flat out pathetic in this realm. The lift-away by itself made the Shark a winner. But one area I expected to find problems was with the way these things fit together. Where the Dyson was fussy, the Shark is effortless. The hose detaches from the stem, and re-attaches easily as does the stem from the body, and the lift away, and the canister. I found nothing fussy about the Shark. In the end, I didnt have to compromise. I usually vacuum the carpet twice with a new vacuum, once with the new one, and then once with the old one. While not all that scientific, I know that if the old one picks up lots of stuff, they new ones not up to snuff. Here I expected to see the Shark not do as well as the Dyson, and Here again, I was wrong. All that said, the standard disclaimers apply. This is my initial impressions after using the Shark for a few weeks. If you did go back and read my review of the Dyson, youd see I was initially somewhat happy with it, but after time I started running into disappointments and issues, resulting in updates to the review. The same policy applies here. I dont tend to wear disappointment well.

I have 2 dogs and 2 cats so we need a strong, durable vacuum for pet hair and litter and this works great. It’s got strong suction and gets everything up without getting hair wrapped around the bristles. I love that it has a light on the vacuum and the detachable hose too. My only complaint about this vacuum is that is heavy and is not self propelled so it’s taxing to vacuum more than a room or two at a time with it. Wouldn’t be a good option for anyone with arm or shoulder issues.

I like my sharp. I love the fact it cleans carpet and hardwood/ linoleum. The suction could be a little more powerful but its agility and ability to separate from the base makes up for it. I havent used it for my dog yet but with the air filter I can tell the difference just after cleaning a room.

This vacuum is great. Extremely powerful, easy to use and great functionality. This is my second shark vacuum and I will never buy anything else. The performance is second to none. I literally just got done vacuuming with a Dyson that I borrowed, and then used my new shark. It literally filled up the entire can. I love these vacuums.

Immediate first impressions: Cons: heavier than I expected and doesn’t turn as easily as I thought it would. Sort of reminded me of an old fashioned vacuum based on bulkiness. Pros: picks up amazing on hard floors, carpet and rugs. I love the light on it, it really helps to show what you don’t see. Overall, I am happy with my purchase. Of course everything will have cons, I was looking for a good vacuum for my new house and this will be a perfect fit!

This is probably the 5th version of this Shark that I have purchased. The “zero m” is awesome for preventing hair from wrapping around the brush roll, the bristles are better in my experience than their upgraded “power fins” (which I think just move hair around on carpeted surfaces and don’t actually help pick it up) and it has the light on the wand. Once you’ve had the light on the wand “upgrading” to the vertex or stratos models that don’t have it doesn’t actually feel like an upgrade. The suction for this vacuum is spot on. We are a house with 4 dogs and 7 cats (2 dogs have recently passed so now 2 dogs, and 3 cats are our sons that he will take with him when he moves out…again. Fingers crossed) anyway….this vacuum cleans all the hair, litter scatter, etc. effortlessly…and I vacuum at least one area of our house every day! Where I run into issues with this vacuum, is the power cord. Within a month of purchase the cord Inside of its casing seems to twist itself around and this creates a cord that is constantly tangled as you’re using it. It makes it a pain in the a$$ to wrap back up, and it’s (so far anyway) the only model that I have this issue with over and over again….but because every upgraded model skips the light on the wand, and thinks silicone power fins are better than bristles, I’ll just keep on buying this one.