Shark AZ1002 Apex Powered Lift-Away Upright Vacuum with DuoClean & Self-Cleaning Brushroll, Crevice Tool, Upholstery Tool & Pet Power Brush, for a Deep Clean on & Above Floors, Espresso

I started with a Shark Professional and loved it. My favorite thing was that I could take it apart and wash everything, except the motor, of course. It was a hard choice to find our new vacuum. I was open to trying other brands so we went to all of the box stores, pulled vacuums off the shelves, handled them all, pushed them around, read what attachments were included, and read every negative 1 and 2 star review online. I settled on the Shark Apex because it seemed to fit our familys needs and ignored the negatives. I am happy to say the positives outweighed the negatives on this Shark! We have 6 cats and a dog and a commercial laundry, linen business at our home and have to vacuum everyday to control the hair and lint. This vacuum is heavier than any other I have used because it has the biggest motor. Suction is unbelievable, the lift away makes it possible to get under beds, sofas, and shelving. The 2 brushes work together and are so much better on my concrete & wood floors than any other vacuum I have used. It definitely pulls in any spilled cat litter, sand, and fine particles where other vacuums, including my Shark Professional would scatter it unless you used a broom first. The self-clean brush does keep the pet hair from tangling around the brush 97% of the time, we know nothing is 100%. The best news is in that 3% when something gets sucked in, did I say this has great suction power, it is easy to get to the bushes and clean them. The ease of taking apart of the entire vacuum and cleaning the brushes, hoses, canister, and attachments cant be found in any other vacuum we tried out. The ability to wash the vacuum parts was one of our top priorities with pets since no one really wants the animal smell or the nasty to linger or be spread to other areas of your home or business. The ease of disinfecting a vacuum was never a consideration or something I thought was possible until I got my first Shark. You will need to get used to the pivot of the vacuum, it doesnt turn like those uprights that everyone is used to. This one is heavier than others but it has the highest suction and will pick up almost anything. It is also a pretty quiet machine, it doesnt scream and you can actually hear whats going on around you when youre working. The pet attachment wasnt what I expected, it appeared on the ad that it was electric and plugged into the handle. It isnt, it runs by air, the same as the rest of the brushes. There are no belts to ever replace in a Shark, when you use the attachments the handle also has a light to help you see what needs cleaned. I definitely recommend the Shark Apex. After I purchased, it appears that it is also in a recommendation of consumer reports.

The main reason I bought this vacuum is because it claims to not have hair wrap. Well, it doesnt seem to work for me. I have really long hair (down to my waist) and after vacuuming a small area, I looked at the roller (see picture). Sure enough, my hair is neatly wrapped around the roller! My old vacuum (a Bissell) worked well, but I got tired of cleaning the roller all the time. Im sorry that I spent $400 on this. I would have gotten something cheaper, or just continued to use my Bissell. I gave it 3 stars because it does seem to clean well and it does pick up dog hair. I thought about returning it, but I just spent a lot of money on attachments because the reviews were so good. One review suggested letting it run for a few seconds after vacuuming. I did that and it just seems to comb the hair around the roller. I have several Shark vacuums and I like the quality, but Im very disappointed that Ill have to continue to clean the roller. Maybe I should just get my hair cut.

This is my second Ninja. The first was a Ninja Rotator I bought in 2018. It failed in 2020. Beyond any repair I could perform. The problem was not one noted in the 5 or 6 troubleshooting tips in their manual. Couldnt find a solution anywhere on Youtube either. It just lost suction. I just accepted my fate ($400 worth) and ordered a new vacuum. As mentioned when these work..theyve got superior suction. When they work there is a WHOLE lot to like about these. So, I bought a new model of the Ninja from Amazon. Another $400 . The Apex, which is advertised as having self-cleaning rollers (dont believe it..they still need cleaned) and all sorts of other little technologies that sounded pretty cool. This was purchased at the end of December this year. Last week it failed. Thats less than 3 months. This time it was really strange. I smelled a little burn..instantly turned off the vacuum (even though these are supposed to shut themselves down when hot to avoid damage). I went through all the trouble-shooting tips. The roller was wrapped in hair. Cleaned out. The hose was full of debris..was able to blow this out. Ive always kept the filters clean so these were not even in the equation. I will say, this vacuum is very easy to get into ANY possible trouble spot..thats the good news. The bad news is, it doesnt matter once you hit the point of no return. Tried to turn it back on. When upright, where you can typically pull out the hose and use it to spot clean, it wouldnt even turn on. When I engaged the floor cleaner it did turn on, but had no power and a very high-pitched whirl. I knew it was fried. Again, there was nothing on the internet that even mentioned this behavior. This time ($800 plus into Ninja products) I took a shot with Amazon perhaps helping me out. And they did. Amazon sent me another unit. Im hoping it will last. If it doesnt last at least 3 or 4 years I will never-ever buy another Ninja. The only reason I gave this 2 stars is based on Amazons integrity and motivation to help out a long time customer like myself. I may not always do business with Ninja, but I will always shop AMAZON!. ****update****. The 2nd replacement(3rd in all) I got is still going strong. Now, Ive replaced all carpet in my home with wood besides a couple area rugs. Undoubtedly that puts less stress on a vacuum cleaner. However, I did add a star to my original review because this 3rd Shark is working like a champ..Love It!

I love this vaacuum, granted our old one wasnt working well, but I can not believe all the stuff this has picked up and betweeen my long hair and the dog, none of it is wrapped around the roller.. love it. I do find it a tad heavy to push around, but worth the effort.

The Shark AZ1002 Apex Powered Lift-Away Upright Vacuum is a powerful and versatile cleaning machine that delivers exceptional results. It features a DuoClean system that combines a bristle brush with a soft roller to pick up both large and small debris, and a self-cleaning brush roll that removes hair and other tangled items, ensuring that the vacuum is always in optimal condition. The Apex Powered Lift-Away design is a unique feature that allows the user to easily detach the canister from the vacuum and clean hard-to-reach areas, such as stairs and tight spaces. It is also a very lightweight vacuum, making it easy to move around and use for extended periods without fatigue. The Shark AZ1002 Apex Powered Lift-Away Upright Vacuum is incredibly powerful, with a motor that delivers exceptional suction power, making it ideal for cleaning carpets, hardwood floors, and other surfaces. It also features an anti-allergen seal that traps 99.9% of dust and allergens, ensuring that the air in your home is cleaner and healthier. Another feature that I appreciate is the LED headlights, which make it easy to see and clean even in dimly lit areas. The vacuum also comes with a variety of attachments, including a crevice tool, upholstery tool, and dusting brush, making it a versatile cleaning machine that can be used for a wide range of cleaning tasks. Overall, I am extremely satisfied with the Shark AZ1002 Apex Powered Lift-Away Upright Vacuum. It is a powerful, versatile, and easy-to-use vacuum that delivers exceptional results. If youre looking for a high-quality vacuum that can handle all of your cleaning needs, this product is definitely worth considering.

This vacuum cleaner does its job well. It is light to use and handles hair well. It is equipped with an extra brush for hard floors, which additionally polishes it. Highly recommended

Bride had a much older version of this vacuum and loved it until it died. I figured the quality was down like most good products that are new and successful....boy was I wrong. This is an excellent machine and superior to the older one we had. Momma loves it.

I was embarrassed how much dirt this picked up! Lol! I bought this to replace a Dyson and it put my Dyson to absolute shame! Wouldn’t hesitate to purchase again. Great machine. Five stars.⭐️⭐️⭐️⭐️⭐️

I bought this to replace an older vacuum—does a much better job! I love the latch to remove the dust it opens from the bottom meaning you dont breath in all the dust that collets from the top. Really good suction—again, does a much better job than our old vacuum. Very happy with the purchase, shark vacuums are great.

This is the second Shark Apex Ive bought (the first was the green version, without the Zero-M) and now Im having the exact same issue as I had with the first. It is super easy to put together right out of the box- and I love how heavy duty they feel (because some vacuums feel cheaply made). The issue I am having, and had with the first is that it will just stop mid-push. The whole thing acts like it was unplugged and just goes dead. The first vacuum I thought there was a shortage in the wire piece that connects itself to the vacuum on the side. I took it back to Lowes and decided to order on Amazon (faster shipping). Ive had this one about two weeks, and I cannot even do the hallway of my home (not a huge space) without it turning off. I called CS for the first one and they wanted me to pay them $20 to send me a new cord - I paid over $300 for this vacuum, and didnt use it for more than a few weeks. NO WAY am I paying another $20 for them to send it out. He also mentioned that if the motor gets hot, it automatically shuts off. I dont know if thats whats happening here- but if I were vacuuming huge spaces or for long amounts of time Id understand. I just had my vacuum on for 5 minutes to do my tiny hallway and couldnt even get that all the way done before it started turning off. So now Ill have to send this vacuum back to Amazon- and although I love the amazing suction it has- it isnt worth the hassle to buy another one. I am pretty disappointed because I had so many people tell me that Shark was better than Dyson.. =/ I guess Ill have to figure that one out for myself!