Tineco Pure ONE S11 Cordless Vacuum Cleaner, Smart Stick Handheld Vacuum Strong Suction & Lightweight, Cordless Handheld Vacuum Deep Clean Hair, Hard Floor, Carpet, Car (Pure ONE S11 Grey)

I ordered this almost 1 year ago and it’s worked great. Only issue was the rubber stopper at the brush head was broken. I contacted Tineco directly and they sent me a replacement brush head within a week. I sent a photo and no questions asked. Highly recommended!

** Long post ahead ** I have been using corded shark vacuums for the last 5 years. My most recent one broke so I decided to try out a cordless one since that seems to be the new big thing. I wasnt sure what brand to try and I knew I didnt want to spend $1,000 on a big name brand one. So I did my research and found Tineco. Videos and reviews were great and people seemed to rave about this brand of vacuum. I purchased it and it came in the mail early. I used it immediately (knowing the battery wasnt fully charged but I was excited). I wanted to return it almost instantly. I have a shorter area rug. Its not totally flat but its also not a shag carpet length. I couldnt even get the darn sweeper to move on the rug. I literally worked up a sweat just to make at least 2 vacuum lines. By that time the battery was dead (I jad it on Auto). I plugged it in and let it charge while we went out of town for the weekend. Came back and decided to try again. This time with a full battery I was able to at least move it (obviously it would move easier with less suction in certain areas). On my laminate floor it did ok picking up dog hair. Again I had it on Auto mode to conserve the battery. It did an ok job but definitely didnt get as much as my corded vacuum did. I had to pick up my pace to try and get as much of my house vacuumed before the battery ran out. I have a 1200 sqft house and to hit every spot it takes roughly 30-45 min to vacuum. I didnt even get 15min out of a fully charged battery. So my bedrooms, laundry area, and bathrooms did not get touched and I had to speed through the dining room. I may just pull out one of my older vacuums and use that just to feel satisfied that my house is properly swept. I will give it a couple more tries, but right now I just want to return it. So far it seems like an overhyped fad and a waste of money.

I am amazed every time I use this at how much cat hair, cat litter and dust it picks up. I had no idea how much I was just living with, sitting in and breathing on a daily basis. This machine is easy to use, easy to take apart and clean, and it has great features. One of my favorite activities is to vacuum in the dark! I have two cats, hardwood floors, and am a raving fan. I highly recommended this product to family and friends and I wish I bought this years ago!

I have owned Dyson products for several years. The costs of Dyson products would indicate an exceptional level of quality, right? Not so, I find. Finally, after not being able to repair my current Dyson V11 any longer I have decided to look elsewhere. So, I thought I need to look for a better quality product. After reading a whole mess of reviews, I decided that Id get the Tineco Pure. Nowadays, the industry has certainly improved. I wanted to find a vacuum with a high level of quality and a reasonable cost. Im actually looking forward to vacuuming my floors. They are mostly hard surface with some area rugs. The Pure S11 handles the fur and particles my four cats and I leave laying around each day. The S11 handles things very well at a level equal to that of the Dyson. The product is better made in my opinion and repair parts are plentiful. The vacuum looks really nice and is so much lighter than the Dyson. And quiet? Amazingly so. The Dyson sounded like a small jet engine all the time, let alone on maximum suction. The Tineco doesnt even bother the cats. Im amazed. Issues are that the battery slowly wears down. It apparently does not hold a consistent charge during use. The suction gradually gets weaker the longer it runs. Another issue that is confusing to me is that it will attach itself to area rugs like a leach and to move the vacuum over the rug is quite difficult. Due to the suction. On my bathroom floor, it will really bog down over the linoleum. Its like it wants to attach itself to the floor. Over regular hard floors or carpet, it works fine. Cant explain this. Suggestions to Tineco: Make the trigger be for max suction when you need it. As an on/off switch, it is not very handy. The always on lever is much more useful. Either improve or discontinue the app. Not very helpful and very glitchy (I use an iPhone). If you are wondering, go for it. You, if you are a reasonable person, you will find it a pleasant experience.

I’m in absolute love with this vacuum! It is so easy to use, it does an incredible job cleaning and I like that you can click a button and make it go into max mode for those high traffic areas. We have two dogs that shed a lot and the head light helps illuminate the dirt, dust and hair on the floor so you can make sure you get it all. The only down sides is the trash container is small and with two dogs that means a few extra trips to the trash to empty it. But thankfully it’s super easy to empty. Also that handle is a little heavy because of the battery and trash canister but it’s still lighter than our Kirby.

I ordered this to replace a cordless Miele that I do not like. I live in a small condo (917 sq feet) with only bare floors. After extensive research, I chose this Tineco Pure One S15 over the Dyson V12 Slim Detect mainly because of Tinecos free-standing floor charging/storage base. During the unboxing of the new Tineco, I immediately realized that the hand-held part of the vacuum is too heavy for me to use comfortably as a hand-vacuum, and would also be quite top-heavy for daily vacuuming of the floors. I also noticed just from holding the hand-held segment briefly, that the hand-grip area is small and not ergonomically designed. It caused discomfort just in the short time I held it during the partial unboxing, because my average sized hand made contact with two hard plastic protuberances during a normal grip. I could not imagine vacuuming for 15 minutes like that. I did not bother to finish the unboxing, and never fully assembled or tested the vacuum. The quality of the parts seemed adequate, and if not for its weight and the uncomfortable hand grip, I would have looked forward to fully testing the vacuums function. But since I already decided I was not keeping it, I didnt want to use it and return a vacuum with cat hair in it. (Please note if you need to return this machine, you must completely repackage it for shipping, print a label, take it to UPS, and wait up to 30 days for a refund. It is not a simply drop-off return like most Amazon purchases.).

I have a A11 hero which I bought several years ago. It has worked beautifully; however, I now own a dog who is a shedder. I needed something stronger. From my previous experience, another Tineco was a for sure. My new has much stronger suction and is picking up dog hair just great. The design is very similar to my previous vacuum. Being familiar with the design made it so much easier to get the vacuum up and running quickly.

Unit died after 4 months and out of warranty. It has clean brand new filters and battery, but will no longer turn on. Used it for general maintenance. Now its a an expensive lemon. Update: Contacted Customer Service and product was actually under warranty. Following some troubleshooting, determined the motor unit was defective. They replaced the motor unit and unit is working as described. Appreciate the quick turnaround and love the product for my hardwood floors.

This is easy to put together and works well. I dont think it has the suction for a really heavy mess, but all in all, I love it. What surprised me is how really quiet it is. At first, I thought it wasnt working. This is a winner.

I love the portability of this vacuum system. We live in a little house with stairs. Hauling our regular old vacuum--which is a very good one -- around in relatively cramped spaces was really frustrating. This system works beautifully for us. The changeable attachments make it easy to clean even in tight or very low or very narrow spaces. It works long enough on a single charge that I can do nearly an entire floor. The one thing I wish were possible would be to switch to a less powerful suction level. We have old oriental rugs and the suction is so strong I worry about damage. I have to use the upholstery head for the rugs -- an inconvenience but not a terrible one. You have to clean the dust collector after every job -- not that big a deal -- and you have to clean the brushes and the little filter cylinder -- also not that big a deal. Compared to hauling even a compact vacuum around our little house, this is a dream. I love it!