BISSELL® Big Green® PET PRO Carpet Cleaner, 3288

Have danced around purchasing one of these units for several years/ carpet shampooers finely bit the bullet and i should have done it two shampooers ago. Easy to assemble, easy to clean afterwards and does a fantastic job at cleaning. The only negative is its weight but that is also a positive as the weight helps keep keep the suction on the carpet were you get to suck up all the dirty water! Do not hesitate its worth the extra money and it was delivered ahead of schedule seems like the first time in a long time something arrived ahead or even on time for delivery

This review is for the Bissell Big Green. My carpets are old and very light in color. I live with three dogs. One of them is a senior and her bladder isn’t what it used to be. I’m not disciplined enough to wipe their paws before coming back inside, so my carpets take a bit of a beating in tracking in dirt and grime. This is the first “high end” carpet cleaner I’ve owned, but in my garage is a grave yard of floor cleaners that didn’t work too well. This machine exceeded my expectations. After purchasing MANY carpet cleaners (everywhere between the $130 to $250 range), the Big Green did its job quite well. THE PICTURES TELL IT ALL: 1 - See the picture with the white dresser to left. You can clearly see the difference in the carpet between the cleaned area (in front of the dresser) and the uncleaned area (toward the front of the picture). 2 - A few weeks prior to getting the Big Green, I cleaned my upstairs carpets with a Hoover Spin Scrub PressurePro Max Extract 60. In the photo with the loft rails in the background, you can see a line down the middle after cleaning half with the Big Green (left side uncleaned, right side cleaned). 3 – The four remaining photos consist of two sets of before and after pictures of old pet stains. The pet stains were several years old with multiple attempts to remove with a variety of cleaners over the years. The results were AWESOME! OTHER ODDS AND ENDS: 1. The buckets are clearly marked as to how to put them back in the machine. You can’t do it wrong (if it were possible, I would have done it) 2. The machine did well on my carved area rug. It’s a good, heavy rug – not sure I would use it on a light rug 3. No leaking!! Even when tipping it to remove debris from the brush roll (this is a problem I’ve had with almost every other cleaner I’ve owned) 4. Suctions up the water nicely for quick drying. My area rug seemed to hold moisture more than my wall to wall carpet and took longer to dry, but the pad under the rug was dry. 5. The cap on the clean water tank serves as a measuring cup for the shampoo, which is very convenient. 6. 5 year warranty 7. Easy to pull out the brush roll and clean behind it 8. Easy to empty dirty water tank and clean it (other carpet cleaners have a hole to dump the water through so it’s difficult to rinse out the tank and remove all of the sediment that accumulates) 9. The tanks are a milky color – I would prefer they be more transparent so that you can see where the water levels are and see the dirty water being suctioned up. 10. The machine is a bit clunky to maneuver to do another pass, but with practice it gets easier. Likewise, it’s awkward to get smaller areas. 11. One of the biggest points in negative reviews was water gushing out of the flow indicator and the location of authorized Bissell repair facilities. Before purchasing this machine, I located an authorized Bissell repair facility from the Bissell website and called the facility to ensure they were still in business and are still authorized to perform warranty services. I’m bringing this up because it is a large purchase and the machine is way too big and bulky to send it somewhere for repair. I’m not sure if the flow indicator is covered under the warranty, but replacing it is relatively inexpensive and I’m confident I have somewhere close to repair it. There are also UTUBE videos on how to replace it. In summary, I WAS AMAZED at what this machine picked up and am 100% satisfied with the purchase. If I encounter issues upon future uses, I will update this review. P.S. If you found this review helpful, please indicate. THANKS!

I always rent the rug doctor to clean my carpets but figured i would just buy one so went Amazon.com to purchase a rug doctor but then i saw this bissel it had better reviews so thought i would give it a try. Well it had better reviews for a reason it cleans carpets better and destroys rug doctor on the length of time your carpet drys. I was renting a used machine so that might have a little something to do with it.

Ive tried a variety of carpet cleaning machines. I dread carpet/rug cleaning!!!! I finally decided I needed to invest in something that worked WELL so got this machine. Wow it works!!! Even on a shag rug. The key I think is to pretreat any very dirty areas with the solution (dilute in a spray bottle or even in a hand held compression spray container...the kind you mix fertilize/weed killer in). If the solution can sit on the carpet/rug even for 10min it makes a big difference in how clean the carpet/rug will get. Then use the cleaning machine. It takes a few passes but it gets it clean. Take a bit of time going over the area several times if you want it almost dry. I cleaned a shag rug a few hours before I had company and it was clean and dry in a very short period of time. I went over the rug very well with just suction and it was almost completely dry. To get the last bit of perfect cleaning... Do a final clean with just hot water in the machine. Leaves the carpet/rug soft with no cleaning residue left in the carpet/rug.

I have previously owned a Bissell but it wasnt a deep cleaner. After reading the reviews and Amazon running this on a lightning deal, I purchased it. After vacuuming all the carpets, I started this machine up. I have used a Rug Doctor and thought that it did a fair job. This machine BLOWS a Rug Doctor out of the water. It came already assembled, all I had to do was remove all of the packing material and lift the handle. My first impression: 1. While heavy, it maneuvers very easily. Much easier than the Rug Doctor. I attribute this to the fact that the handle pivots forward and back like a vacuum cleaner does rather than being stationary. 2. I liked that you didnt have to fill a bucket or other tank to fill the clean reservoir. The clean tank comes out of the machine to be filled. 3. This thing SUCKS! I mean that in a good way. When using the RD (rug doctor) the carpet always stayed wet for hours. With this machine, even with spraying in a forward motion and then again when pulling backwards (so 2 applications of solution with only one removal), on a second pass to remove the water, there was very little left in the carpet. 4. I LOVE that I can see the water that has been pulled out of the carpet. It lets me know just how much water is being put down and how much is being pulled back out. 5. The machine does tell you when you are out of solution and its easy to see the level by looking at the tank. Its similar to knowing how much milk is left in the carton thru a frosted surface. 6. Dumping the waste water is fairly easy. The only downside is that once you remove the top portion (where you see the water being sucked into the waste tank) there is nothing really to hold onto when dumping the tank since the handle is on the top part. 7. Even after thoroughly vacuuming the carpet, this machine found hair that my commercial vacuum did not get out of the carpet. 8. We do have a cat and dog. The dog is very stubborn and if anything hits the floor, she either will try to eat it or cover it up by peeing on it. There was a single spot that after treating with an enzyme solution and cleaning with the RD, there was still an odor. After a single pass with this machine, the odor was gone and there was no longer a strange feeling to that part of the carpet. 9. When using the RD, I felt that I had to go over the carpet several times, keeping in mind that all of our carpet is under 3 years old. With this machine, I could tell with my bare feet that there was a definite difference to how the carpet felt after just one pass. 10. The carpet was dry within 3 hours even in the areas that I had made a forward and backwards pass. Our carpet has a pretty deep pile as well. About 3/4 of an inch in length to give you an idea of what type it was used on. 11. The only problem that I had was operator error. When I filled the tank the second time, I did not get them lined up exactly right and it would put water down but nothing was being pulled back up. I unhooked the latch, reseated the top tank and viola! Back in business. So far I have not found any downsides to this machine but I will check back in after the next time I use it.

I used this product to shampoo my carpets which are a lower loft high traffic carpet made by Shaw with a pad with a waterproof barrier. I shampooed several smaller rooms, a large family room and set up stairs. I was very pleased with the ease of use of the product. It was easy to figure out. I like the separate clean water and dirty water tanks. It really did get the carpets clean and does have good suction to bring water back out of the carpet. It is rather heavy so maneuvering on a full flight of stairs was challenges. It is slightly wider that a standard stair width so if you dont have a landing mid way down it may be challenging to use this on stairs. The only other items I would change is the clarity of the viewing window that shows the water as its being sucked back into the machine. The plastic is more milky versus clear making it hard to see at times how much moisture and how clean the moisture is coming back into the machine. Overall I would recommend this product if you are looking for something that is better than your standard consumer grade carpet shampooer but not so burdensome as a shampooer you might rent from home store.

Used for some pretty deep stains, unfortunately. Did a good job, not sure they could be fully removed, but it took 85% of it out. Ging to try again. Pretty easy design, and unlike a typical floor model, this one has CAPACITY. Large water tank is separate from waste tank, so you can go longer between changes. Recommended.

This machine is heavy but wow !!! It cleans carpet so so good !!! I ordered a tineco pro carpet washer and sent it back it left so much dirt in carpet . This is the best I have ever used . I own a Kirby a rainbow E2 and I also have a hoover pet pro carpet washer that is making a bearing noise that was the one I used the most it lasted 3 years . I decided on tineco because of the sensor gimmick and drying function but what a waste of time . Who wants dry carpets if there still dirty . The pictures are three days later after I cleaned with tineco pro carpet washer and the sensor said carpet was clean !! What a gimmick ! Last two pictures are the tineco hardly no dirty water removed . The Bissel is a beast !! I love it ! It doesn’t take long to dry just do more dry passes . I did to front and back et and two front and back dry . After I kept running machine over till I didn’t hardly see any water coming to tank . This machine has súper suction . You need some one to stand on other end of carpet when doing your runners in hallway .

I bought this to replace my aging Rug Doctor Mighty Pro that was having performance issues due to its age (10 years old). I was hesitant because I did not have a high opinion of Bissell products because the few that I had in the past were small and cheap and did not perform very well. The Rug Doctor I had was a workhorse and I wanted something similar. The problem was the Rug Doctors pricing has gone up substantially, which caused me to look at different products. Im glad I did. I came across this product and the first thing I noticed was its appearance, which is very similar to my Rug Doctor. So I started looking into it and found a video where they did a side by side comparison with a Rug Doctor and this thing outperformed it slightly. Considering its price, I thought that was great and so I bought it. So far I have no regrets. The clean water container is smaller than the Rug Doctor (1.75 gal vs 2.5 gal) but it allows you to remove the container and fill it in the sink. This does save time from filling up one gallon containers and dumping the clean water into the Rug Doctor. Overall, the time saved by simply sitting the clean water container in the sink and letting it fill up on its own does offset the time spent filling up the clean water container more frequently due to its smaller size. As for suction, I was very impressed the first time I ran out of clean water and opened the dirty water tank to find it completely full, indicating it sucks up almost everything it injects into the carpet (this was the biggest issue I was having with my Rug Doctor as it got older). I also love the fact that it has a clean water flow indicator. This was one of the most frustrating things about the Rug Doctor because I would sometimes run out of clean water and not know it. This product has a flow spinner that lets you know when clean water is flowing. Once that stops spinning, you know youre out of water. Overall Im very happy with the product. Its had no trouble removing routine stains from pets and walking on my carpets. It allows you to go front and back while injecting the clean water and using the scrubbers (it only sucks up the water when you pull backwards, like the Rug Doctor) which is a nice added feature in case you want to have clean water injected twice before sucking it out. I havent tried the hand held spot cleaning device yet but so far everything else has worked perfectly and it only took a couple of minutes to set up once it arrived. For the price, I have no regrets whatsoever.

I started out using this machine because I was in a pinch when our carpet vendor had to cancel. My first experience was with a rental from a local hardware company, per the recommendation of our rep. The rental had clearly been used a lot, and not well cared for. I was skeptical. However, our $5000.00 commercial machine was heavy, hard to fill, rigorous to use, exhausting to use solo, and an inconvenience for those occupying apartments. With this machine, I was able to complete the job in a fraction of the time, had no interference with other occupants, had no fatigue, and the end result was a much cleaner and sanitary carpet. I was so pleased I bought 4. I have since bought nothing but this. The upholstery attachments work well for furniture and tight spaces. The stair tool sees no loss of suction. The machine is simple to use, can be used by a single person with ease. The suction is less than more expensive machines, but the scrubbing bristles penetrate deep into the carpet and in my opinion yield a better clean. The capacity is small, but that can be seen as a benefit. This is not a machine for water extraction, but for cleaning. The machine is easy to clean, and upon first use it will be evident how much this machine really pulls out of the carpet. There is a clear channel on the top of the collection bin and you will be able to see the hair, dirt, and grime as it is extracted. There is a multi color pinwheel on the top of the machine for flow, that will let you when when water is flowing or the tank is empty. For areas with pets, it does extremely well with hair and dander. Rather than flood and suck, this machine will excel with proper chemical treatment. Pre-treat stains properly ahead of time, and mix the proper fragrance and general carpet cleaning solution for your needs with the clean water tank for optimal performance. It’s a prefect option for single households. For commercial, I recently chose to use this product over a much more expensive machine. A larger complex with indoor, carpet hallways. Roughly 2 linear miles (4 buildings, 4 floors per building) and 6 foot wide. To make it work I prefilled a 30 gallon tote with water and treatment, and one empty tote. I was then able to fill the tank when needed, as well as empty the collection tank with ease. Pretreated the stains with a backpack sprayer, and the end result was great. My legs and back are still thankful. One caveat is that it is still pretty loud.