BISSELL® Big Green® PET PRO Carpet Cleaner, 3288

First, I am an engineer .... which means I analyze everything. I was concerned about the hand tool portion of this product, but I neednt be. It worked very well. This product not only gets the carpet deep clean, it sucks out nearly all the moisture from the carpet and allows it to dry in no time. Seriously, by the time I got to the other end of my living room, the side I started on was already dry. The tanks (clean and dirty) are super easy to use. I prefer to fill and empty in my laundry room wash tub and these both work great in there. The unit has a little spin indicator when you are applying solution. This is great since you always know the moment you are out. The cord wrapping mechanism is the best I have ever seen in a product. Super easy and fast. Yes, it is more expensive than the typical cheap model, but it is worth it in spades. Additionally, the materials this thing are made out of are super durable. It is built like a tank and I expect many years of use. It is a bit heavy compared to the consumer models, but it is oh so much better at getting the job done. It is worth the little extra space it takes up in the closet and the fact that I have to move it up and down stairs for my wife to use on different floors (it is a bit much for her). At the end of the day, I am a consumer where the most important thing for me is does it work well and last a long time. Everything else is secondary.

We have used the RugDoctor on our carpet which resulted in having to shampoo 3 times to get out stain. With the Bissell only shampoo it once and rinse! Worked like a charm.

It was the best of times. It was the worst of times. The carpets had seen better days of cleanliness. The old Hoover had died under warranty but they no longer make that model. So we had the purchase price in hand but no carpet cleaner. What to do? What to do? WHAT TO DO? Research and buy a different cleaner was the only recourse short of paying a service or renting - both so gauche and demeaning. As a self-made DIY amateur, the best bang for the buck based on good old Google searching and the fantastic fanatic reviews on amazing Amazon, led me to the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner. The first drawback I experienced was sticker shock; I had never spent this much on a carpet cleaner before. The old favorite dead one was easily $100 less but alas it was no longer available to me - unrequited. Sticker shock be damned, on with the purchase after weeks of deliberation and ever-so-gentle prodding from my lovely wife. The order was placed. The dice was cast. Would it measure up to expectations? Would the detracting reviews be more correct? The mystery was afoot; only delivery and a test run would provide the answers. The BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner arrived. I could barely contain my excitement to unpack and test the beast. Unpacking and assembling for use was very simple. To my chagrin, in my zeal to start the test run, I failed to remove the two pieces of cardboard and the bottle of cleaning fluid stored in the recovery tank. The oversight became obvious on the run to the commode to empty the test collection. A bonehead move to be sure. How could I have completed a test run without using the provided fluid, you ask. Simple, I had other cleaning fluid on hand because I wasnt certain any came with the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner. Despite the potential of being asked to surrender my MAN card, I admit I DO read instructions and manuals - just not all at once - and definitely not all (obviously) prior to operation. Sure enough, it was in there. So, here is the first bonus and positive point about the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner - it comes with a small bottle of concentrated cleaning fluid - most likely enough for a once-over of several rooms. Other operational observations: The BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner delivers as described in most of the positive reviews. It does a good job cleaning the carpet. Dirty carpets will require more passes with it - the dirtier the more passes required - or perhaps more patience than I have in laying down a pre-treatment or applying the solution and waiting a bit before collecting. My carpets dried in good time; I didnt notice any excessive wet or damp spots. I measured the capacity of the dispensing and collection tanks on the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner before use - perhaps a bit overly scientific or some might say anal. Then during use I observed that the collection level was just a little lower than what was dispensed. I am very happy with this. Multiple passes helped pick up water but only to a point. There is a small view port on top where you can observe the fluid collection; when it stops spotting youve picked up about as much as you can. On the negative side, it is a little loud. Im no audiologist but I dont think hearing protection is required. Your significant other will be able to sneak up on you while it is in operation. If you have a weak bladder or queasy bowels, appropriate adult protective garments may be in order. You can yodel, belt out opera, rock, or your favorite nursery rhymes whilst operating and probably not notice how bad or good you really are - but keep in mind that it isnt so loud as to drown out your voice so that others wont notice - they will - and they may comment. If you have thin skin keep this in mind. One must pay attention when seating the dispensing and collection tanks. Only once did I fail to do this. I almost immediately noticed the little observation port wasnt showing any incoming fluid. I stopped and checked - re-seated the tanks and went right back to work. The BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner is a tad cumbersome to move around but during operation I had no difficulties. During my initial marathon test run cleaning, my my back was negatively influenced - it started to ache. I attribute this to my extended test run time and my propensity to not take breaks. It is also cumbersome to carry up/down stairs for storage. I am an average male. Capet cleaning is my household duty; my wife has not had the opportunity to play with my toy yet. Overall, I LIKE it. Alas, I cannot love the BISSELL Big Green Deep Cleaning Machine Professional Grade Carpet Cleaner as my carpet cleaning heart love will always be with the no-longer-offered Hoover it replaced.

I’ve wanted this carpet cleaner for a some time, but didn’t want to spend the money. Well we finally gave in and bought it. My only mistake less NOT purchasing this years ago. I cleaned half the carpets in the house yesterday and they look and feel so soft and clean. I will finish the rest of the house today. The machine is quite heavy, but I like that and it does not deter me. The suction power is an A++ and they took no time to dry. Sincerely, A Happy Customer

I just got this last night and tried out a small high traffic area on my floor, we bought the house in June and was thinking about replacing the carpets. after just one pass, Im not sure if they look new but they look, feel and smell clean.!!!! good -This machine weights 50 lbs or so, you might think this is bad but it is very good, you dont have to push or pull up for the machine to clean or suck up the water, in short - no extra effort on your part. -it is very easy to push and pull, the large tires in the back really help with this - my wife is able to use it, and she has back issues - filling and emptying the water is very easy - floor is very dry even after 2 passes - attachment is easy to attach and use. - pulled up lot of hair out of the carpet, did leave strings on the floor but it sucked them up just fine - chocolate stain that was dried in for 3 months cam up in 2 passes could be better (nit picking here) - the trigger for the water is only on the right side of the handle I wish it was on both - some kind of laser grid to project on the floor, if carpets are dirty its easy if they are not so dirty you may have trouble seeing where you have cleaned already - wider clean path seems to only clean between the back wheels , the right side seem to clean closer to the edge then the left side - in a high traffic area where the padding has wore down, it will miss spots so you may have to go over this area at many different angles what to watch for make sure to follow the directions for cleaning, specially for your first time on your carpets to get them nice and clean pull in trigger and push, then still holding trigger pull back on the same path, then release trigger and push on the same path again, then pull on the same path. (that 4 pass on one path 2 with trigger and 2 without) When i read this i thought it would take forever, but it does no take that long and in heavy soiled area it does work much better, also the 2 passes with no trigger are the suction and drying passes they also do some cleaning too. I tried one pass of and it did not clean as well, for light areas or touch up one pass would be fine, the machine seems to do the most cleaning when you push with the trigger pulled. so if you just need to touch up i would say push with trigger in then push without the trigger to get the best results. if you need it to dry faster make an extra push or 2 with the dry pass Im very happy with this machine thus far and will update this if i find anything else out. the above is from only about one day of use. UPDATE: MAY2013 I have used this many times, in the high traffic areas its about 1 time every 3 weeks, then rest of the time is justs catch up before company comes over to knock out the pet dander in the house we have about 2500 sq feet of carpet and i can do all of it in about 1.5-2 hours, I have found if you just hold the trigger in a push down a path then pull back the same path, its still cleans 80% of what the above does, and you can get 100% if you just move slower. this floor is still very dry as long as you finish a path with a pull pass. It take 1.5-2 hours to dry and not get wet socks and 2.5-3.5 to dry where you feel with your hand its dry. IF you want an area to dry faster i just make one pass over the carpet to suck up more water (usually do this when it run out of clean water) if you put a fan on the damp area it will dry amazing fast. good luck and happy cleaning :P

After owning a little green and having that ultimately break after 7 solid years of pet and kid ownership, I was looking for a replacement. We already had a traditional upright cleaner, but the hose/commercial cleaner combo caught my eye on the Big Green. We wanted a little more HP than the little green could offer from the hose. I also knew that to get the best you have to spend the best and laid out 4 large for the Biggen. Machine comes fully assembled which a rarity these days. Out of the box and onto cleaning in about 5 min. Construction: This thing is built like a tank. Thick, HDPE, and ABS plastic in most places with very little pieces of the cheap crack prone plastics used in the lower models. Thick, heavy cord with plenty of length. Solid no frills handle. A single switch! ON/OFF. Any questions? Tanks are of superior quality com paired to the standard uprights you find in department stores. I know because 1 went tumbling down an entire flight of stairs full of solution with zero breakage. Tanks lift right out of the machine with no latches to mess around with. There is not a single piece you touch that feels like the bean counters were looking over an engineers shoulders on this one. Vacuumm is of commercial grade and will rival most shop vacs. Lights dim when you turn it on, indicating the power within. Design: Commercial, and heavy. I can totally see this machine being rented or used by professionals, and it shows as soon as you start using it. Locating the pivot for the handle at the wheel axle was genius compared to the horrible Rug Doctor design that tips constantly. This machine cut my time by 2/3rds over our old upright. The water tanks are easily twice as large and allow you to clean MULTIPLE rooms before attending to the tanks. Our old upright would have to be changed about 2-3 times per room. Hose attachment works great with about 3-4 times the suction of the Little Green. The hose brush is also about 2X as wide which makes cleaning stairs and your auto go much faster. It also accepts Bissels standard brushes so you could swap out a narrow one for tight spaces if desired. No provisions for hose storage. I am neutral on this. It would be nice, but we had this on our old upright and removed it. I can see why they didnt put them on this. Hoses can be a pain while cleaning carpets because they tend to fall off. With the commercial theme of this vacuum, professionals would not mess with such a large hose falling off. Another nice feature is the flow wheel that spins when water sprays. This gives you instant feedback if the vac is spraying or not. No spinny, no water. This would help diagnose a pump failure if one ever happened. Cleaned carpets dry in about 1-2 hours depending on pile length. They used to take about 6 hours to dry. Negatives: Clean water tank runs out about twice as fast as the dirty tank. I dont know why Bissel engineers can never get the golden ratio right with these things. From my experience, you always need a much larger capacity water tank than dirty because of how much water is retained in the carpets. While this machine certainly leaves the carpets dryer than our old machine, it is not even a close call on what will run out first. I tried rolling the machine down my stairs like a dolly. The handle locks in upright position so I didnt think twice about it. WHAT A MISTAKE! The upright handle lock gave way sending the dirty tank full of dirty water tumbling down my stairs. Luckily I have the machine to clean it up and the tank didnt damage anything. I then see a handle on the front of the machine for lifting. This machine is fairly heavy and I am a grown man, but having to carry this machine full of water anywhere is not fun. The handle lock should be able hold the weight of the machine and tanks for a machine costing 4 large. Not a major flaw, but I cant see a single women operating this machine if she had to navigate a flight of stairs. This is a mans machine, or a womens machine in a rancher. Hose is about 4 stairs too short on length to cover an entire flight without having to carry the machine to the other end. Conclusion: This is a solid machine that instantly proves its worth in how much time it saves you cleaning your carpets. Yes, it is worth the price when you can clean 1200 ft^2 of carpeting in 2 hours. That used to take me all day. Minor quibbles as stated above, but shes got it where it counts. Great suction, wide cleaning path, easy to operate, cleans better than anything Ive used before, and saves you time. If you value having clean carpets dont waste your money on lessor products. They are too much of a pain to use which causes you to use them less. This machine is so easy and fast that you wont dread cleaning them.

I purchased this for the sole purpose of cleaning my Karastan rugs. Somewhere on line there was a comment (might have been Bissells site) that said this machine was intended for carpet and not rugs. Whatever the case, the Green Machine did an outstanding job on my Karastans. Last year, I paid $750 to have my 4 rugs cleaned. This included me having to roll them up and bringing to the cleaner. That was a major pain AND expensive. This year, we had a sick dog who did some serious work on two of our rugs. It was gross so we took the rugs down to the garage and fired up the Green Machine. The first 9x12 Karastan used a complete tank of cleaner for two complete passes. We ended up cleaning the rug 5 times till the water ran clean. Next rug was 5x8 and it needed 6 passes. And to be clear, the first 5 passes produced waste water that was like mud. My wife and I couldnt believe it nor could she believe how clean the rugs were. I reread the manual and saw the instructions on running passes till the water runs clear. That sure was right. Couple of points: The clean water tank is a little less than 2 gallons. No where could I find that stated so I measured it. The cleaning solution that came with the machine ((3) 8oz bottles) stated 2.5 oz per gallon of solution. The smart filler cap is a measuring cup as well and the fill line is 2.5 oz. Filled to the top, it is 4oz. So, the manual says to use two capfuls which I assumed to be capfuls to the fill line which would be 5oz of cleaning solution. I actually used a filled to the top (4oz) capful and added about 1.5 gallons of hot water (about a 1/2 inch below the full line) and that worked beautifully. The machine is easy to move and is very smartly engineered. However, under power it is a beast. The brush system and the suction make it fairly difficult to move consistently. My wife and I got the hang of it after the first 10 minutes but the work wore my wife out after 10 minutes or so. She needed a break (or she just wanted me to do it!). Either way, be prepared to get a workout if youre going to use for an extended period. In all, we are very glad we purchased this machine as it paid for itself immediately. I was a little hesitant after reading Consumer Reports but one needs to read those reviews carefully. For actual cleaning, this machine was tops in their tests but they ended up rating it towards the middle of the pile because sound and dryness scores knocked it down. To us, it is not deafening and we expected the rugs to be damp (about a third to half of the cleaning solution was extracted). And frankly the most important thing we wanted, by far, was a clean rug. And thats what we got. Great machine.

Used for some pretty deep stains, unfortunately. Did a good job, not sure they could be fully removed, but it took 85% of it out. Ging to try again. Pretty easy design, and unlike a typical floor model, this one has CAPACITY. Large water tank is separate from waste tank, so you can go longer between changes. Recommended.

I used this product to shampoo my carpets which are a lower loft high traffic carpet made by Shaw with a pad with a waterproof barrier. I shampooed several smaller rooms, a large family room and set up stairs. I was very pleased with the ease of use of the product. It was easy to figure out. I like the separate clean water and dirty water tanks. It really did get the carpets clean and does have good suction to bring water back out of the carpet. It is rather heavy so maneuvering on a full flight of stairs was challenges. It is slightly wider that a standard stair width so if you dont have a landing mid way down it may be challenging to use this on stairs. The only other items I would change is the clarity of the viewing window that shows the water as its being sucked back into the machine. The plastic is more milky versus clear making it hard to see at times how much moisture and how clean the moisture is coming back into the machine. Overall I would recommend this product if you are looking for something that is better than your standard consumer grade carpet shampooer but not so burdensome as a shampooer you might rent from home store.

This device is awesome, runs rings around everything else Ive ever used before. Only one flaw ive found...dont try to ease this thing down stairs by the handle; the handle latch is not strong so when it bumps the step coming down the handle opens, the motor unit flops, and all the tanks and such go tumbling down the stairs. theyre built tough, didnt seem to break anything and luckily the dirty water tank was empty. I know this unit has handles for picking it up, I have a bad back and lifting 50 lbs down the steps wasnt an option. Next time ill just remove the tanks a make a couple of trips. Buy this thing but just be wary of the handle latch.