BISSELL® Big Green® PET PRO Carpet Cleaner, 3288

I have previously owned a Bissell but it wasnt a deep cleaner. After reading the reviews and Amazon running this on a lightning deal, I purchased it. After vacuuming all the carpets, I started this machine up. I have used a Rug Doctor and thought that it did a fair job. This machine BLOWS a Rug Doctor out of the water. It came already assembled, all I had to do was remove all of the packing material and lift the handle. My first impression: 1. While heavy, it maneuvers very easily. Much easier than the Rug Doctor. I attribute this to the fact that the handle pivots forward and back like a vacuum cleaner does rather than being stationary. 2. I liked that you didnt have to fill a bucket or other tank to fill the clean reservoir. The clean tank comes out of the machine to be filled. 3. This thing SUCKS! I mean that in a good way. When using the RD (rug doctor) the carpet always stayed wet for hours. With this machine, even with spraying in a forward motion and then again when pulling backwards (so 2 applications of solution with only one removal), on a second pass to remove the water, there was very little left in the carpet. 4. I LOVE that I can see the water that has been pulled out of the carpet. It lets me know just how much water is being put down and how much is being pulled back out. 5. The machine does tell you when you are out of solution and its easy to see the level by looking at the tank. Its similar to knowing how much milk is left in the carton thru a frosted surface. 6. Dumping the waste water is fairly easy. The only downside is that once you remove the top portion (where you see the water being sucked into the waste tank) there is nothing really to hold onto when dumping the tank since the handle is on the top part. 7. Even after thoroughly vacuuming the carpet, this machine found hair that my commercial vacuum did not get out of the carpet. 8. We do have a cat and dog. The dog is very stubborn and if anything hits the floor, she either will try to eat it or cover it up by peeing on it. There was a single spot that after treating with an enzyme solution and cleaning with the RD, there was still an odor. After a single pass with this machine, the odor was gone and there was no longer a strange feeling to that part of the carpet. 9. When using the RD, I felt that I had to go over the carpet several times, keeping in mind that all of our carpet is under 3 years old. With this machine, I could tell with my bare feet that there was a definite difference to how the carpet felt after just one pass. 10. The carpet was dry within 3 hours even in the areas that I had made a forward and backwards pass. Our carpet has a pretty deep pile as well. About 3/4 of an inch in length to give you an idea of what type it was used on. 11. The only problem that I had was operator error. When I filled the tank the second time, I did not get them lined up exactly right and it would put water down but nothing was being pulled back up. I unhooked the latch, reseated the top tank and viola! Back in business. So far I have not found any downsides to this machine but I will check back in after the next time I use it.

The most important adjetive for this machine is, AMAZING! First, Id like to recommend anyone researching this or any product... Read reviews. The good and the bad! Then, look for the trends in those reviews and from there, determine for YOU what is important versus what is not important. A handful of bad reviews that involve complaining about things that have nothing to do with the product specifically (i.e. packaging, delivery, etc) or a small percentage of reviews that have minor breaks or other minor problems versus the hundreds or better yet, thousands of great reviews on the same product, those bad reviews may need to be taken lightly. Unless, of course, those things are important to you. Do consider this. It doesnt matter how a product is made (assembly line or hand made), there will ALWAYS be faults. No matter the company or how good the product is overall. Obviously, the fewer problems the better but if you are seeing hundreds or thousands of good reviews to a few dozen or so negative, then that would be a reasonable percentage of errors with any good to great product. I know some people will have multiple bad experiences with the same product where others have no issues. There are a multitude of reasons that could happen but look for the overall, not just that one review. That said, I recommend and do this myself, but when looking for trends, if the bad reviews are all because something breaks but maybe its a different piece each time, then there may be an obvious trend. I would possibly take that into consideration. It may not make my decision for me, but the trend of what users say about the product is what Im looking for and its paid off for me quite well. Bottom line of what Im trying to say is, dont just look at one or two reviews and dont just look at the good or the bad, but rather review as best as you are comfortable with on both ends of the spectrum and decide what trends you find and how those trends impact your decisions. For me, reading actual buyers/users reviews are better in almost all circumstances then any lab testing or any company that does product reviewing. With that, I have started my research with company reviews, but in the end, WERE the end user! It is our perspective and experience that matters most. Id rather gain real world end user perspective then read an article that may or may not be paid for to make a statement one way or the other. On to my review. I have to say this first. When I was researching and reading reviews, my first thought, when I decided I was gonna make this purchase, was I hope my money doesnt go to waste, but if I get even one great cleaning, that is better than I could pay any over priced professional with a oversized vaccum in their van, that doesnt even lift out the dirt but just wets the floor and kinda cleans. Then ITS WORTH IT. I mean not to offended any professional out there but simple soaping the floor and suctioning it up isnt cleaning. Thats multiple experiences and eventually, history doesnt lie. Now, I did follow the recommendation of at least one reviewer in this review group that doubled up on the solution, and it worked. Im not recommending that for you. Just telling you my experience and what worked for me. Now I know you saw the pictures and probably felt ill just looking at that floor. Obviously, we thought so too. Its disgusting and thus we purchased the Big Green Machine. We can compare this unit to the many other ways weve tried to keep carpet clean in companies paid and products purchased and nothing else has come close to this. We have SEVERAL pets to which I wont mention how many but I will say I dont have enough fingers to count them all. We love our fur babies and other pets. We also like having a clean floor and clean house. The floor is the biggest battle in our household. Nothing is more off putting then walking into someones house and it wreaks of animal urine. But when its your own home and everytime you come home it smells. YUCK! Multiply that smell by 5 and and that is what anyone else coming into your home smells. Weve been there. We were just there. We didnt want to host anything because of the floors. But now, I can very happily and more than confidently say that weve found our cure. This machine is just straight up, Amazing. Ive never had a professional even come close to cleaning carpets as well as this BIG Green does. If I could find a professional to do this it would almost absolutely cost more than this machine, but I can get multiple uses out of this, as long as well cared for. You can see it for yourself in my posted pics. That dirty floor there is several months of pet stains because the moment we moved into this house my first dog discovered the location of the previous tenants dogs place within less than 5 minutes being in this home. We even waited outside with our dogs before going in to this house for the first time, while they all did their business and still she started this disgusting trend. So lets chalk it up to this. More than a handful of household free roaming pets and 11, thats right, ELEVEN months of this. So heres what we did. Machine arrived as quoted at time of purchase. That very next available day off, Saturday, I carefully went through the included manual and honestly, this machine looks like it could or should be difficult, but it truly isnt. Very easy to unpack, assemble, dis-assemble, and re-assemble again. Thats important as you will have to empty this unit and refill with clean solution every one gallon. VERY easy to push/pull. Dont leave solution in tank or in machine. Keep all parts clean and dry when in storage. Thats how Ive best kept any product that uses liquids with electrical devices. Never store liquids in the machine or attachments when not in use. Unfortunately sometimes that means tossing any leftover portions unless you wish to find another way to store the liquid. Diluted solution is not recommended to be put back in with concentrate as number one, it likely wont fit, and number two, youll ruin the concentration level of the original solvent. Next, I went to work on the floor. Now, I do have to say many people and these products suggest to pretreat. I did NOT pretreat. I wanted to see how this product (with double amount solution) would actually hold up. I started with a small space (4 x 4 landing) and immediately could see the difference. Then when I started the first trip down the hallway, my wife suggested to take before and after photos. Thats what you find above. My process with doing this was to make a forward pass (I divided the hallway into 3 sections. Moving side to side the up. Closest, middle, furthest). While moving forward, I moved the machine steady at about 1 inch a second or slower. I know that seems slow but look at it. It works well. Then on the backwards pass/pull, I moved at the same pace where the carpet was heavily soiled, but where it wasnt pet stained I went about 3 inches per second. This may sound slow but consider that you have to let the solution get into the carpet and let the machine do its job. No product can do that if you rush through it. And dont force it. Let it do it job. You just steer it and place solution accordingly. On the forward pass, I held the trigger to spray the entire distance, then on the backwards pull I only held the trigger where stains resided. The suction is at the very front of the unit and collects everything on the backwards pull. Where heavy solution was applied, another slow pass, without pulling the trigger, will gather up about 95% of the moisture. That said I did make 2-3 passes forward and back with applying solution where the stains were prominent. Which was a strong majority of the hallway. The first pass really did the job better then great but considering the nature of the stains, I wanted to be more than thorough. This hallway measures about 4 wide by 23 long and took about 1 to 1 1/2 hours. But, boy was it worth the time, money, and effort. The bedroom is my young daughters who struggles still with door knobs and thus her room is open for her, by which the pets in the house took full advantage. Still not good but they did keep most of there spotting to the hall way. Her room was just as, if not more important than the hallway to get cleaned for her benefit and sanitary health. Once I was done with the cleaning process, I emptied the dirty and clean water tanks and rinsed thoroughly. Then I put about 1/2 gallon of plain water (No solution) in the fresh water tank and ran that over the clean floor by spraying the water just as if I were cleaning the floor. I didnt use the full half gallon. I ran enough water through until I felt the solution was pretty well cleaned out. Probably a total of 1-2 minutes of total trigger squeeze. This was to allow fresh water to run through the machine to clear out the solvents in the lines that carry the solution from the clean tank to the sprayer nozzle. I cant confirm this was or was not long enough. Just going on experience to avoid damage of the unit while in storage. Once that was all done. The carpet was completely dry by the time we went to bed. So probably 4 hours or less. Its been 2 days since I did this and spots have NOT magically returned. This is a major win. I will try to update this post after a total 1 week has passed to see if it still holds. If so, Id call this an absolute winner, where other products have completed the job or professionals have left and within two days spots have returned. That has not yet occurred in this case. Also, to resolve the pet issue, we placed a very solid metal baby gate to block the dogs from going back upstairs without us, during the day, until its all our bed time. We work from home, so the dogs hang with us throughout the day. They sleep. We work. They have always and continue to go out at least 8 or more times daily or whenever they sit at the door and whine. Love em, but now we can live easier without never disappearing pet stains. Weve been renting in this house for almost a year and in our previous home we sold, we had hard floor, for a reason, and will do the same when we buy again in the next 6 months or less. Clean floor + landlord = No loss. Happy research hunting and good luck with your floors.

This is a well made machine with no bells and whistles. There is no rinse option, the Bissell stair attachment apparently does not fit the Big Green, but it comes with an upholstery attachment . The brush is a simple vacuum cleaner type brush. A nuisance is that you cant see the fluid level in the solution reservoir so there is no warning when you run out of solution. And it goes through a lot more solution than my previous uprights, the greater suction leaves it about equally as dry/wet, but it appears to do a better job cleaning, possibly getting deeper. . The machine is built like its intended to be a rental and Im convinced it will hold up; Im tired of my fairly expensive uprights busting apart if just banged against a stair. I dont know if the absence of a rinse option is a significant disadvantage, but my prior machines have had an auto-rinse feature.

Work great Like described Good price

When we moved into our apartment five years ago, the carpet was brand new. However, between several cats missing the litter box and leaving hairball presents, and a husband who is so accident prone he practically needs a sippy cup, it had gotten so bad that walking around inside made the soles of my feet disgustingly black. I bought a Bissell Spot Bot several years ago to try to curb the problem, but, as the name suggests, its not enough to care for larger areas. Every weekend I would debate renting out a Rug Doctor machine, but at this point the whole apartment needs refreshed and I didnt want to hassle with renting and returning a machine every weekend for the next two months. Instead, I invested into this behemoth, and (at least so far) Im very glad I did. Its very easy to use, easy to clean out, and easy to refill again. It also came with 4 sample bottles of their Professional cleaning formula. One tank full of water uses less than one of those small sample bottles, so your first 4-5 tanks are basically free. The tank is large enough that I can make several soaking, deep-cleaning sweeps over about half of a 10x10 room. A casual refresh of the carpet probably wouldnt even use a full tank. I can clean and refill the machine in about ten minutes, so getting an entire room done doesnt take long at all. Longest part of the whole process has actually been moving furniture around! Photos show one room before and after cleaning, including a section with sticky soda spots, and a section that had a dark gray patch of dirty foot traffic. The suction is great. Making a few suction-only sweeps over a freshly cleaned area leaves the carpet dry enough that its totally air-dried after just a couple of hours. After the carpet has dried, Ill do a quick run over it with the vacuum to fluff up the fibers, and the carpet feels brand new again. It is a relatively heavy machine, and because of the length of the handle its not very useful for right spaces. If youre older or have back/shoulder issues it can be very difficult to use the machine. If youre a couch potato like I am, prepare yourself for a decent workout. It also dont clean flush into corners, so be prepared to get on your hands and knees with the house attachment to scrub at the 1-2 margin along the walls, if those are in need of being cleaned. Be careful not to overspray with the hose onto latex paint, as the cleaner will cause it to bubble and peel. If you have pet urine stains I highly recommend pre-existing treating with Natures Miracle, especially if its soaked through to the foam layer. Between what well save on our security deposit, and what we would have spent in renting a machine, this purchase has already paid for itself about three times over. Ive read some concerning things about the longevity of this machine. After six tanks over three sessions its still like new. Ive bought Bissell products for decades because theyve been sturdy, reliable, and performed well, and its it hope that this machine will do the same, but only time will tell.

I never leave reviews however this rug and upholstery cleaner deserves one..Last year I spent over 800.00 getting my carpets cleaned by a professional only to have the stains come back within a month. I bought this after reading the reviews and I am completely blown away...I shampooed my carpet over a month ago and it took all the stains out, .y carpet dried very quickly and the stains have not returned. I also have cats and one decided she was going to start peeing on my soft furniture...I used the upholstery brush with the urine cleaner that comes with it and the smell is completely gone...stop spending money on professionals and just get this ...you will not be sorry!

****UPDATE***** I rarely write updates to products I review but for this item I felt I had to. We have two cats and a dog and one of our cats has been having intestinal issues and is pooping on our downstairs carpet and hairballs appear there as well. Our dog eats grass and once in a while leaves us a little pile of green goodness. Needless to say, our house can sometimes get spotty on the carpets. When these things happen I use the Bissell spot pet cleaner in the can and try to get the spots out the best I can, which doesnt quite do the job. Yesterday I took out the Big Green Machine and tackled the issue head on and our carpet looks new again. This thing takes out stains that have been there for six months. It is amazing. I didnt think the small attachment brush would do much because the bristles are stationary, they do not rotate, but damn if it didnt thoroughly clean the stains as well. It is a phenomenal machine. And even though I vacuumed the house with my Shark, the Big Green Machine still picked up a ton of hair when cleaning. The suction power is amazing. When you are done, the carpet is moist, but not wet, and it dries quickly. My niece brought over a rug she was using as a runner for her hallway. My sister and her did everything they could to clean the thing, but it was a white rug and there were spots all over it and it looked dingy. I used my cleaner on her rug and it came out looking new. This product gets rave reviews and there is a good reason for that. It is one of the best designed products for cleaning floors I have ever used. It works better than any machine I have rented. It is awesome! ****ORIGINAL REVIEW**** I received my Bissell Big Green Deep Cleaning machine yesterday. I opened up the box and was cleaning my carpets within 15 minutes. I was so excited about this product I had to write the review before I finished cleaning all my carpets. Before I purchased this product I did a ton of research. Amazon knows me so well it put this item on a blitz sale and I bought it immediately. Knowing what I know now I would have paid regular price for it, but I am very happy I got it on sale for cheaper than listed. It comes pre-assembled. The handle folds down so that is how it is in the box. You lift it out, it is about 45 lbs., put the handle in the up position, empty out the dirty water tank which contains a bottle of cleaner and some cardboard, and then read the directions. We have four animals. Two dogs, one is a senior, and two cats. There have been several accidents on the carpet in one are where we have neglected it. Since we are hosting Christmas this year I decided I needed to get a new cleaner. Our other carpet on the main level was simply dirty and there was a spot where the cats knocked over a Christmas tree and spilled old, stale dirty tree water on the carpet. I thought there was no hope for this stain since a cleaning company that used enhanced water tried to clean it and had zero success. I have enclosed before and after pictures of this stain. It 100% removed it and the carpet looks like new. I also read other reviews and I did two things for the main stain caused by the pets. First I vacuumed every inch where I was going to clean. Next, I went over the carpet one time with no solution in the machine just to get the carpet wet. I heard this helps with cleaning. Next, I put in the solution and cleaned parts of my carpet. The parts without pet stains looked fantastic and it pulled out a ton of dirt and even more pet hair. Since it worked so good I ran to the local big box store and bought the pet stain and odor removal formula, the oxy-booster, and a spot stain remover. I then attacked the stain with a vengeance. Next I doubled the amount of cleaner I put in for the pet stain. Someone else mentioned this and it did seem to do a better job. I was very impressed with many things about this machine. First, it really and truly cleans better than professional carpet cleaners. I would never go back. Next, the machine weighs 45 lbs. or so but it is easy to move back and forth. It cleans in both directions. I went real slow over the heavily soiled areas and made many passes over them (usually four). The work was slow and steady but the water I dumped out was extremely dirty. Also, I took out several huge handfuls of pet hair from the sink strainer and pieces that the machine kicked out. No matter how good you vacuum you will pick up more pet hair. The suction is tremendous. When you are not pushing in the button to dispense the soap then it acts like a wet/dry vac and it takes the excess water out of the carpet. The carpets dried very fast compared to professional machines. The fresh water container and the dirty water container are easy to remove and easy to replace. It is one of the best designed and best working machines for what it is designed for, than most any other product I have used. The only con I can think of is that I told my mom about this machine and now she wants me to come over and clean her carpets.

If you want a clean, non-blotchy, carpet use the pretreat everywhere. They dont include the pretreat. Where I didnt pretreat initially, I ended up going back.

Cleans so much better than my old bissell which I spent more time refilling and scrubbing my carpet on my hands and knees. I pretreat my carpet and can shampoo an entire room without stopping to refill with my new one

Did a great job. Will try again next week with the pretreat. Even alone, worked great!