BISSELL® Big Green® PET PRO Carpet Cleaner, 3288

Let me start by saying I have never written a customer review before but feel compelled to take the time to write one now for this product. I made the mistake of purchasing very expensive wall to wall carpet in an off white color for my large family room. This room is used by my family of 2 small children as well as a family daycare. Need I say more, big mistake. I have owned the carpet for just over a year and was at the point of having it professionally cleaned every month for the price of $75 each time. The rug would look great when my professional left but by the time the rug dried most of the stains would resurface. Professional kept saying there really wasnt anything he could do about that. I was on the verge of ripping up the carpet and installing hardwood when I researched carpet cleaners for myself and after reading dozens of reviews decided I had nothing to loose by trying the Bissell Big Green. The first thing I was thrilled about was that it came fully assembled and I was shampooing carpet 15 minutes after the Fed Ex driver dropped it off. I started with a small area rug I have by the front door. There were no major stains on the carpet but thought if things didnt go well with the shampooer it would be a small loss to throw the rug away. I only wish I had taken before and half way through photos because I couldnt believe the difference. I thought the rug was only marginally dirty but in truth it was filthy. On to the family room. I used the Bissell Pre-treat, waited a few minutes and dug in. The machine is easy to use, very similar to a vacuum cleaner. I went over areas without stains one time and any area that had big stains I went over twice. The rug looks absolutely brand new. Even the stains that the professional said would never come up have disappeared. There were even three stains of cranberry juice which I believed would never come up. The room was dry enough to walk on with a few hours. After the family room I was so thrilled that I kept going, cleaning all my area rugs that are on all my hardwood floors throughout the house and everything came out perfectly. Next, I did my upholstered sofas and chairs. You have to believe with a house full of small children and their friends that keeping all these surfaces clean is next to impossible. However, at this point I feel this is easy enough to do every month if need be. I am now going to friends houses to clean their carpet. (Truthfully, they have asked to borrow it but it is now my absolute favorite appliance and I dont want to take the chance that anything will happen to it.) People in other reviews commented on the heaviness of it making it difficult to carry up stairs, etc. but I took off the two water tanks and carried them separately and didnt find it heavy to move at all. Also, the entire basement of my home is covered in berber carpet where the main daycare area is and it cleaned all the carpet beautifully without causing any damage or fussiness as was mentioned in other reviews. The one thing I wish it had was an indicator to let you know when the clean water/shampoo runs out. I made several passes when the tank was empty now I just keep an eye on the return water tube. This was a big financial investment for me but I feel it will pay for itself in a matter of months.

First, I am an engineer .... which means I analyze everything. I was concerned about the hand tool portion of this product, but I neednt be. It worked very well. This product not only gets the carpet deep clean, it sucks out nearly all the moisture from the carpet and allows it to dry in no time. Seriously, by the time I got to the other end of my living room, the side I started on was already dry. The tanks (clean and dirty) are super easy to use. I prefer to fill and empty in my laundry room wash tub and these both work great in there. The unit has a little spin indicator when you are applying solution. This is great since you always know the moment you are out. The cord wrapping mechanism is the best I have ever seen in a product. Super easy and fast. Yes, it is more expensive than the typical cheap model, but it is worth it in spades. Additionally, the materials this thing are made out of are super durable. It is built like a tank and I expect many years of use. It is a bit heavy compared to the consumer models, but it is oh so much better at getting the job done. It is worth the little extra space it takes up in the closet and the fact that I have to move it up and down stairs for my wife to use on different floors (it is a bit much for her). At the end of the day, I am a consumer where the most important thing for me is does it work well and last a long time. Everything else is secondary.

I have hired carpet cleaning companies and nothing cleans and gets up stains as good as the big green machine. I use to rent this machine from Lowe’s every 6 months but finally decided to buy one of my own. Best carpet cleaner for pets and high traffic area carpets. Love it

I am amazed (and disgusted) with what came out of my carpet. I have been buying cheap ones from Walmart for years and they do not hold a candle to the amazing job this carpet shampooer did. Worth every penny.

Work great Like described Good price

I used this product to shampoo my carpets which are a lower loft high traffic carpet made by Shaw with a pad with a waterproof barrier. I shampooed several smaller rooms, a large family room and set up stairs. I was very pleased with the ease of use of the product. It was easy to figure out. I like the separate clean water and dirty water tanks. It really did get the carpets clean and does have good suction to bring water back out of the carpet. It is rather heavy so maneuvering on a full flight of stairs was challenges. It is slightly wider that a standard stair width so if you dont have a landing mid way down it may be challenging to use this on stairs. The only other items I would change is the clarity of the viewing window that shows the water as its being sucked back into the machine. The plastic is more milky versus clear making it hard to see at times how much moisture and how clean the moisture is coming back into the machine. Overall I would recommend this product if you are looking for something that is better than your standard consumer grade carpet shampooer but not so burdensome as a shampooer you might rent from home store.

We had usually hired professional carpet cleaners for years, twice a year, each visit about the price of this cleaner, just to have the carpets dirty again in a matter of days or weeks. I made an executive decision, said enough, and looked for the machines with the top reviews, regardless of price. This one came out near the top despite not being the most expensive. My wife was skeptical but when she saw the results she was won over. Adapter for upholstery cleaning a big plus. And trial size cleaning solution bottles included makes it easy to use right out of the box. But water does need to be changed after every 20-30 mins (half a large room) of use. Other than that, well worth it!

I should start this review by saying that my carpet is original to my house, which is 26 years old. I have had the carpets professionally cleaned and I have done them myself many times. I have owned several carpet cleaners in the past and really hesitated spending this much money for another. I have to say it is worth every penny! Seriously, it got out things I thought would never come out. My son had spilled Dr. Pepper behind a metal file cabinet in his bedroom, and of course didnt bother to mention it to me. It had set in for about six month by the time I found it, and the file cabinet had rusted on the soda. Not cool! So while I held out little hope, I pre-treated the stain with the cleaner that came with the machine (mixed with water) in a spray bottle. I let it sit around 10 minutes while I did other parts of the carpet. When I went over that area, almost all the stain came up, including the rust. I did go back and use the pre-treat again several times and each time more of the stain came up. There is a very faint rust stain that did not come out but you really have to be looking for it to see it. I found this machine to actually be more quiet than others I have used, which is not to say it isnt loud, because it is. But compared to other machines, even my husband commented that it was not as loud as the last one we owned. It cleans way, way better than other models I have tried and I didnt spend half my time running to the sink to empty and refill the tanks. I was blown away by the amount of water/solution that was sucked out of the carpet. Most other machines, even the professionals, leave the carpet so wet. Last time I had my Berber carpets cleaned it took 4 days to dry! With this machine it was mostly dried in 3 hours. I did have one spot that took till the next morning, but it was the area I went over several times. It was easy to operate and cleans on both forward and backward stroke. I also used this on my sofa, chairs, and an area rug with similar results. The hose is long enough to clean up the stairs, and the electric cord is long enough to not have to move it, at least in my house, very often. The Cons- It is heavy, which I guess is why it works so well but if you have stairs, you will probably have to carry it up in pieces like I did (machine, tanks separately). It did drip a little when I was carrying it to be emptied, which I hate, but every other machine I have owned has done the same...........Grrrrrrr! I dont like the water flow indicator. This little disk spins on the tank to show you the water flow. If you arent paying attention (I get into the zone when I clean and did this several times), you will be moving the machine around but no water/solution is being released. The way the tanks fit together make it a little difficult to tell when they are locked together. I was releasing solution into the carpet and nothing was coming back up. Had to turn the machine off, take the tank off and put it back on and fiddle with it to Lock it down. All of that said, I will and already have recommended this machine very very highly. Its really all about the clean!! The cons I listed are all small things that are more bothersome than real problems. I am please with my purchase and love that my carpet looks almost new again. Good for another 26 years??

This is a well made machine with no bells and whistles. There is no rinse option, the Bissell stair attachment apparently does not fit the Big Green, but it comes with an upholstery attachment . The brush is a simple vacuum cleaner type brush. A nuisance is that you cant see the fluid level in the solution reservoir so there is no warning when you run out of solution. And it goes through a lot more solution than my previous uprights, the greater suction leaves it about equally as dry/wet, but it appears to do a better job cleaning, possibly getting deeper. . The machine is built like its intended to be a rental and Im convinced it will hold up; Im tired of my fairly expensive uprights busting apart if just banged against a stair. I dont know if the absence of a rinse option is a significant disadvantage, but my prior machines have had an auto-rinse feature.

This machine is amazing, the answer to my clean carpet dreams! We have 3 German Shepherds and a Carolina dog in an almost 4,000 sq ft home where the entire upstairs is carpeted. I’m pretty OCD about cleanliness and every since we built this home 2 years ago I’ve been in a constant battle with all this carpet. I’ve been using the Bissell Pro Heat Revolution but was in desperate need for something with more cleaning power. After reading reviews, I decided to make the investment…and I am so thrilled that I did!! Yes this machine is big and heavy, but its a fair trade off for what you get in return. No more going over stains or puppy urine spots 4 and 5 times, this bad boy does the job the first time around. I still pre-treat tougher stains but I haven’t had one yet that this shampooer hasn’t worked on. Best investment I’ve made in a long time!!!