BISSELL® Big Green® PET PRO Carpet Cleaner, 3288
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TheOneDragon
> 3 dayGot this to replace my parents Hoover which has been sorely abused and used due to the pet messes and insane amounts of carpet cleaning I have had to do. I will highlight on some of the good points and some of the bad. Pros: Excellent brush and suction control, had I used the Hoover over this, my carpet would STILL be wet 20 minutes later. At the same mark, using this machine the carpet was just Damp with a hint that it was just cleaned and completely dry within the hour.*Drying conditions vary upon environment, material, temp and humidity levels of the area being cleaned. The suction hose Locks in tight and has a rubber gasket to ensure maximum suction, the design is also loaded directly into the soiled water holding tank from the top unlike the Hoover which spills all of its nastiness back onto the floor that was previously in the hose. Its advised that you walk the water back into the tank (Hold the head of the hose up high in the air to make a straight line as possible with the hose into the holding tank to reduce residue when you detach the hose (make sure unit is running during this time). The soiled water compartment is extremely easy to detach, dump and clean. Unlike the Hoover which has a filter inside of the soiled water compartment, this one has a wide mesh filter so only the heaviest of particles get caught in it (works wonders on soiled carpet thats covered in dog hair, no more stopping and having to clean the filter) Easy foldup and store for later design, the machine is actually LIGHTER than my Hoover. It does tend to be a little bit more heavier when fully loaded with solution. Machine does not have a separate vat for solution, it requires the solution to be mixed with HOT water (Faucet Hot, not steaming hot). However if your just doing a general spill pickup, loaded regular water and you should be fine. Cons: A bit harder to turn than my Hoover but not much more. Tends to get caught up a little bit more on carpet seems (from tile to carpet) and such but then again, this is also the design of the machine to ensure maximum contact with the carpet. This thing really did an excellent job cleaning dog diarrhea out of my carpet that was standing for some time (Looked like a giant cookie by the time I got home from work and found it) This is the best machine between Commercial and Home Use, a mixture of both at a decent price. DOES NOT HAVE A HEATER! Then again, you shouldnt be using a steamer on Carpet to begin with, especially with wood floors underneath. Best way to clean a stain from a carpet. 1. Clean ASAP 2. Put a pre solution down, I generally like to dilute Dawn Dish Soap in hot water and use it on the stain, let it set for about five minutes. 3. Power up the BG and go over it with solution mixed in hot water, pass over the area a few times or until stain is removed. Allow to dry and vacuum after to restore the fluff of the carpet. Never, ever ever use steam on a carpet stain. This permanently sets the discoloration of the stain into the carpet and ruins it. Steaming carpets also destroys the hardwood underneath the floor so if you enjoy floor rot, I would highly recommend using a cold water machine like the BG. This did an excellent job bringing the water back up over my Hoover. (As long as you can get as much water up as possible your hardwood should be OK) Do not use on hardwood or laminate wood composite floors.
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wally3343
> 3 dayThe suction is so good that it pulls old dirt through the pad even. I installed my own inground pool and never thought I would get the carpets clean from the kids going into the dirt piles from the pool dirt. Well this gets everything out, even the stuff that managed to get through the carpet pad. Amazing wish I bought this years ago.
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Mikel Torphy
> 3 dayI always rent the rug doctor to clean my carpets but figured i would just buy one so went Amazon.com to purchase a rug doctor but then i saw this bissel it had better reviews so thought i would give it a try. Well it had better reviews for a reason it cleans carpets better and destroys rug doctor on the length of time your carpet drys. I was renting a used machine so that might have a little something to do with it.
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MAC
> 3 dayIf you want a clean, non-blotchy, carpet use the pretreat everywhere. They dont include the pretreat. Where I didnt pretreat initially, I ended up going back.
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A. Vega
> 3 dayThis machine is heavy but wow !!! It cleans carpet so so good !!! I ordered a tineco pro carpet washer and sent it back it left so much dirt in carpet . This is the best I have ever used . I own a Kirby a rainbow E2 and I also have a hoover pet pro carpet washer that is making a bearing noise that was the one I used the most it lasted 3 years . I decided on tineco because of the sensor gimmick and drying function but what a waste of time . Who wants dry carpets if there still dirty . The pictures are three days later after I cleaned with tineco pro carpet washer and the sensor said carpet was clean !! What a gimmick ! Last two pictures are the tineco hardly no dirty water removed . The Bissel is a beast !! I love it ! It doesn’t take long to dry just do more dry passes . I did to front and back et and two front and back dry . After I kept running machine over till I didn’t hardly see any water coming to tank . This machine has súper suction . You need some one to stand on other end of carpet when doing your runners in hallway .
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Mom Of 1
> 3 dayIve been using the Bissell Big Green for 2 weeks now to fully clean the carpets in my house. A total of 16 hours use so far. I wanted to make sure Ive used it a good bit before reviewing it. This machine is probably one of the best carpet cleaners Ive ever owned. It cleans extremely well, carpets are dry within a few hours, it was packaged well, easy to assemble (because there was no assembly), and easy to use. I wondered if it could hold up for hours use at a time and it had no problems with long uses, which is great for me since I would be using it long periods to clean a whole house, and soon my parents home. This thing really is a beast at cleaning and will make your floors come clean and look a lot better, but if youre expecting say, 10 year old floors to look brand new again, its not a miracle maker, you will still have the wear down on the floors, theyre not going to fluff back up to brand new standards just by using this machine. I used the free bissell cleaner that came with it, and I used a cleaner I got from Lowes, Zep Extractor carpet cleaner and the Zep actually cleaned better, and pulled out stains the Bissel cleaner couldnt so Ill just be using the Zep. Pros: Tank Storage...It holds a lot of water, making your trips to go refill and empty the dirty water containers less than the rug doctor. ((I will say though, I saw some reviews stating they could do an entire room with just one container, I wasnt that lucky really, but my carpets were pretty dirty, and my rooms are pretty big, it took 3-4 trips to empty and refill per room for me, which is still a lot better than a rug doctor or the cheaper carpet cleaners Ive used before like my old bissell proheat that would have me emptying an refilling constantly)). Cleaning Power....So far there hasnt been a stain I could not get out of any of my carpets. Carpet Drying time is just a few hours, this machine sucks up a lot of the water that is put out, making dry time 10x better than any other cleaner Ive used over the years. Ease of Use.... So simple to use, easy to manuver(its tall though so its not going to fit to clean under much, Id suggest moving objects to clean under them then putting them back, tanks filling and emptying is so fast and easy, making it less a chore to clean your carpets. Attachment hose is long and easy to use...Long cord, cleaning tool hose is long and easy to clean. Ease of cleaning...This machine is probably the easiest cleanup Ive ever had with a cleaner before. I take the containers out, rinse them, put them back empty, press a button on the bottom to lower the brush out, clean behind it, and clean the brush with ease, 3 minutes top to clean, love that. Easy to put up and carrying about. There are a lot of pros I can go on and on with, but those are my main ones..... Cons: The dirty water container can sometimes leak a few drops onto your just cleaned floor, as youre carrying to empty, very annoying but its just a few drops and easy to avoid by holding my hand or a wash cloth under it as I carry it to empty. I can live with that as well as this thing cleans. The brush bristles, while brushes up and cleans well, could be better, it takes several passes over an area to make sure its clean. The proheat I had had a better brush than this one, but I will say this one is so much easier to clean than the proheat and doesnt get hair all tangled around it like other cleaners Ive had, so I can live with it since its only a minor for me. Like all cleaners can and will do, it will leave fuzzballs here and there if you have pets that shed, no matter how well youve vacuumed an area before cleaning, its just that darn good at sucking up all the dirt/hair/debris in your carpets. You can either pick them up immediately, or go back over it to have it suck it up. If you leave it on the carpet while you go about cleaning and pick it up later there will be a dirty spot where the fuzzball was, because the cleaner while picked up the fuzz also picked up dirt along with it and is mixed with the fuzz.. So Id suggest picking it up quickly, dont let it sit. The dirty water container...I wish it had a handle on it like the bottom container. The dirty water has a top to it but once you take it off there goes the handle you had while youre emptying it, making it awkward while emptying the dirty water, and you have a chance of dropping it while emptying, spilling dirty water. The attachment hose....while its very long and easy to connect, use, and sucks up water very well, the brush part is not very good . Its a line of tiny brushes that dont make for good cleaning really, since you cant really scrub well with it. Which is bad, because the cleaner wont clean about an inch or two near the walls of your room and you need the attachment to clean those parts of the room. Despite the few cons, Id recommend this cleaner, and I dont regret spending the extra money for its superior carpet cleaning.
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doggedydays
> 3 dayThis is a well made machine with no bells and whistles. There is no rinse option, the Bissell stair attachment apparently does not fit the Big Green, but it comes with an upholstery attachment . The brush is a simple vacuum cleaner type brush. A nuisance is that you cant see the fluid level in the solution reservoir so there is no warning when you run out of solution. And it goes through a lot more solution than my previous uprights, the greater suction leaves it about equally as dry/wet, but it appears to do a better job cleaning, possibly getting deeper. . The machine is built like its intended to be a rental and Im convinced it will hold up; Im tired of my fairly expensive uprights busting apart if just banged against a stair. I dont know if the absence of a rinse option is a significant disadvantage, but my prior machines have had an auto-rinse feature.
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kathy n
> 3 dayLet me start by saying I have never written a customer review before but feel compelled to take the time to write one now for this product. I made the mistake of purchasing very expensive wall to wall carpet in an off white color for my large family room. This room is used by my family of 2 small children as well as a family daycare. Need I say more, big mistake. I have owned the carpet for just over a year and was at the point of having it professionally cleaned every month for the price of $75 each time. The rug would look great when my professional left but by the time the rug dried most of the stains would resurface. Professional kept saying there really wasnt anything he could do about that. I was on the verge of ripping up the carpet and installing hardwood when I researched carpet cleaners for myself and after reading dozens of reviews decided I had nothing to loose by trying the Bissell Big Green. The first thing I was thrilled about was that it came fully assembled and I was shampooing carpet 15 minutes after the Fed Ex driver dropped it off. I started with a small area rug I have by the front door. There were no major stains on the carpet but thought if things didnt go well with the shampooer it would be a small loss to throw the rug away. I only wish I had taken before and half way through photos because I couldnt believe the difference. I thought the rug was only marginally dirty but in truth it was filthy. On to the family room. I used the Bissell Pre-treat, waited a few minutes and dug in. The machine is easy to use, very similar to a vacuum cleaner. I went over areas without stains one time and any area that had big stains I went over twice. The rug looks absolutely brand new. Even the stains that the professional said would never come up have disappeared. There were even three stains of cranberry juice which I believed would never come up. The room was dry enough to walk on with a few hours. After the family room I was so thrilled that I kept going, cleaning all my area rugs that are on all my hardwood floors throughout the house and everything came out perfectly. Next, I did my upholstered sofas and chairs. You have to believe with a house full of small children and their friends that keeping all these surfaces clean is next to impossible. However, at this point I feel this is easy enough to do every month if need be. I am now going to friends houses to clean their carpet. (Truthfully, they have asked to borrow it but it is now my absolute favorite appliance and I dont want to take the chance that anything will happen to it.) People in other reviews commented on the heaviness of it making it difficult to carry up stairs, etc. but I took off the two water tanks and carried them separately and didnt find it heavy to move at all. Also, the entire basement of my home is covered in berber carpet where the main daycare area is and it cleaned all the carpet beautifully without causing any damage or fussiness as was mentioned in other reviews. The one thing I wish it had was an indicator to let you know when the clean water/shampoo runs out. I made several passes when the tank was empty now I just keep an eye on the return water tube. This was a big financial investment for me but I feel it will pay for itself in a matter of months.
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Ratatouille
> 3 dayUPS delivered the Bissell Big Green cleaner last night and I put it to work immediately. Just to give you a little info, we do NOT have any pets and do not wear shoes in the house. I have a dyson, and vacuum my house at least once a week. As such, the condition of my carpet is above average compared to homes with shoes worn in the house and have pets running around. Before I get into the results, let me describe the packaging. The machine is per-assembled. The box is quite heavy and requires two adults to move it. You can tell this product is well constructed. In addition to the main machine, it also comes with a hose with a hand wand to clean furniture and staircase. As stated by other reviewers, Bissell included a bottle of deep cleaning solution in the compartment. So make sure you remove the cardboard and the bottle of cleaner from the machine. I dont see how people can start using the machine without remove the items, as you have to fill the container with the cleaning solution. DUH! I have steamed clean the carpets once in the last 8 years. This Big green puts that rented cleaner to shame. I was surprised how much dirt, dust and lint the big green pulls up. Every time I push the Big Green forward, I see a lump of black lint/dust/dirt trailing it. It is just amazing how powerful this machine is. The carpet looks and feels very clean after a single pass, and there is minimal dampness. I turn the fan on and the carpet dries up in about 15-20 minutes. My thermostat tells me the humidity in my house is about 39%...just in case you are wondering... As I mentioned at the top, this machine is quite heavy. Adding the cleaning solution to the container does not help ease the mobility of the machine. Pushing and pulling the machine is not a problem as the wheels are well constructed. However, if you are trying to change directions (side to side), youll need to put some muscles into it. I own a few rental properties. In the past, I have called professional cleaners and it normally cost me about $180+ to clean 3 rooms. I think this machine is going to save me a lot of money in the long run. I highly recommend getting the Bissell Big Green Deep Cleaning machine if you find yourself paying professional cleaners to clean your carpet and furniture more than once a year. I know I will be steam cleaning my carpet more often from now on... ***UPDATE*** I recently evicted tenants from my 3 bedroom rental property. These boys were practically as irresponsible as you can get. In in the six months they were there, they pretty much trashed up the apartment. The carpet took the brunt of the abuse. There were dark black patches on the carpet, and the stench from the carpet was almost unbearable. It amazes me how someone could live in such conditions. The condition of the carpet was so bad that my wife wanted to just replace it. I told her to give the big green a chance... So I bought a bottle of Bissell Professional Deep cleaning with Febreze Freshness and Renewal formula and went to work. Initially, I used a dyson vacuum to clean up whatever dirt we could see with our eyes. If you have ever used a Dyson, you know it does a phenomenal job on carpets. I filled up the Dyson canister twice just for the living room. After using the Dyson, the carpet looked like it had a glimmer of hope, but the stench was still overwhelming and the black dark spots were even more visible. I ran the big green through the ragged carpet, and I could practically see it pull up dirt and the liquid it was lifting off the carpet was black! I ran the big green back and forth in at an extremely slow pace with the spray trigger on all the time. The before and after was startling! Even my wife was extremely surprised by how effective the big green is. Even with the spray trigger on at every pass, the carpet was barely damp. The powerful suction and rotating brush pulled dirt out from the very bottom of the carpet. After letting the carpet air out for about 15 minutes, I made another pass with the Dyson. I then made another pass with the big green. This time, the extracted liquid was not as black, but it was still able to pull a lot of dirt out of the carpet fabric. I believe the first pass acted like a pre-treatment, and with the second pass, it was able to loosen and extract more dirt out of the carpet. After the second pass, the carpet looked fresh and very clean. It no longer had the stench, and the carpet lives to see another day! There is NO DOUBT in my mind, that a professional cleaner will NOT be able to do as good of a job as the big green given the condition of the carpet. Just by this job, the Bissell Big Green has paid for itself multiple times!!!
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Linda J. Parry
Greater than one weekWe had set in pet stains from our puppies that were awful! I was embarrassed to have anyone come to the house. We had the carpet professionally cleaned, but that didnt help much at all. As a last resort before buying all new carpet, I decided to order the Bissell Big Green Pet Pro Carpet Cleaner. The reviews were good, so I thought it was worth a try. It was amazing! It met all of my expectations & then some! Two people who had seen my carpet before & after, couldnt believe the results! They both said That is quite the machine! I would buy this carpet cleaner again with no hesitation! It is excellent & easy to use!!