BISSELL® Big Green® PET PRO Carpet Cleaner, 3288

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$442.99

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  • Sara

    > 3 day

    This is the best carpet machine I have owned! Completely worth every last penny. Life with kids is messy, our living room rug was absolutely disgusting. A once over with this, and a few times over the really dirty spots, and the rug looks almost new. I highly recommend!

  • Kenneth Sawyer

    > 3 day

    The unit works great.

  • Frequent User

    > 3 day

    This is the 3rd Bissel carpet cleaner Ive owned. The first 2 were the Bissel Pro Heat. I bought a second one after the first was stolen. I loved it so, that I replaced the stolen one with the exact same thing. This review is comparing the Bissel Pro Heat to the Big Green Pro (hereafter referred to as BGP) The Pro Heat has a separate reservoir for cleaning solution so upon finishing cleaning, any solution not used could be used with the next cleaning. The BGP does not have a separate reservoir. With the BGP, the cleaning solution is added directly to the water and if you dont use all the water, the solution is wasted. The instructions for the BGP states to make passes (first with solution, second without) until the water being extracted appears clean. The Pro Heat has a clear channel where the extracted water can be easily seen. The BGP is a white plastic. Unless youre in a very well lit room, seeing if the water extracted is dirty let alone finished being extracted is difficult. The Pro Heat has a built in water heater heating the water to 180 degrees. The BGP does not. As hot as your tap water can get, is as hot of water the BGP will clean with. One gripe Ive read with other carpet cleaners is the weight of the cleaner. Stands to reason, the heavier the cleaner, the closer to the carpet the cleaner will stay hence, the more water that can be extracted. The Pro Heat Im guessing to weight about 13 pounds, stays well to the carpet, and extracts water pretty good. The BGP is more than twice as heavy weighing 29 pounds (I believe is what I read). I could use the Pro Heat for 3 hours and not feel it in my back. 10 minutes into using the BGP, I could start feeling it in my back. Because of the weight and suction, the BGP could use some assistance with self propelled rear wheels. If you have back problems or are very limited strength, the BGP probably isnt for you. The carpet here was new just over 2 years ago. I usually clean the carpet every 6 months, but for a variety of reasons, I didnt get to it like normal. Before getting the BGP, I used the Pro Heat on a Friday night and then again Saturday morning. Two weeks later, I used the Pro Heat one last time just to make sure the carpets were as clean as possible since it had been 2 years without them being cleaned. Because the carpets were new upon moving here, I wanted the best carpet cleaner. I wasnt concerned with the cleaning ability of the Pro Heat as the 3rd cleaning yielded very little unclean water. But with the new carpet and plenty of money in my pocket, decided to give the BGP a try. Howd the carpet turn out with the BGP after having cleaned the carpet 3 times with the Pro Heat and within a month of getting the BGP? Only one phrase to describe it: holy-fn-cow! I could NOT believe how dirty the water was. It looked like the carpets hadnt been cleaned in 2 years. I am sooo disappointed in how the Pro Heat cleaned. All this time I thought my carpets were getting clean when the truth of the matter is, they werent... not like how the BGP cleans them. Im convinced the BGP cleans better than any professional carpet cleaner. Professional carpet cleaners have hot water and suction, they do not have a carpet bar that scrubs the carpet. For what youll pay for a pro to come clean your carpets twice, youll have pretty much paid for the BGP. You DO NOT want any other carpet cleaner. With more than 8000 reviews and no 1, 2, or 3 star ratings from the United States, theres a reason why. The BGP EARNED the 4 and 5 star ratings that it has. Again, do NOT buy any other carpet cleaner. Save your money, pimp your spouse, your dog... the neighbors cat... whatever it takes to be able to afford this carpet cleaner. You will not be disappointed in it like I am in the Bissel Pro Heat. One thing I like about the BGP over the Pro Heat (and others like it), is the upholstery hose on the BGP is detachable and can be stored away until its needed. The Pro Heat, the upholstery hose doesnt detach and must stay on at all times. The holder for the upholstery hose on the Pro Heat is junk, and continually drops the hose. As mentioned previously, the BGP is heavy. When removing it from its shipping box, I recommend setting it on its side, cutting the bottom, and pulling all 4 flaps out, then tipping it back upright. From there, lifting the box up makes getting the BGP easy to get out of the box. With one person, youll have problems lifting the BGP out of the box while keeping the box down and in place. As to cleaning, the BGP out cleans the Pro Heat and any professional cleaner out there. For this, it gets 5 stars. As a whole, Ive given it 4 stars for reasons mentioned within: no onboard heat for water, no separate reservoir for cleaning solution, the need for low assist self propelling rear wheels, and white plastic instead of clear where the extracted water can be seen.

  • wgknestrick

    > 3 day

    After owning a little green and having that ultimately break after 7 solid years of pet and kid ownership, I was looking for a replacement. We already had a traditional upright cleaner, but the hose/commercial cleaner combo caught my eye on the Big Green. We wanted a little more HP than the little green could offer from the hose. I also knew that to get the best you have to spend the best and laid out 4 large for the Biggen. Machine comes fully assembled which a rarity these days. Out of the box and onto cleaning in about 5 min. Construction: This thing is built like a tank. Thick, HDPE, and ABS plastic in most places with very little pieces of the cheap crack prone plastics used in the lower models. Thick, heavy cord with plenty of length. Solid no frills handle. A single switch! ON/OFF. Any questions? Tanks are of superior quality com paired to the standard uprights you find in department stores. I know because 1 went tumbling down an entire flight of stairs full of solution with zero breakage. Tanks lift right out of the machine with no latches to mess around with. There is not a single piece you touch that feels like the bean counters were looking over an engineers shoulders on this one. Vacuumm is of commercial grade and will rival most shop vacs. Lights dim when you turn it on, indicating the power within. Design: Commercial, and heavy. I can totally see this machine being rented or used by professionals, and it shows as soon as you start using it. Locating the pivot for the handle at the wheel axle was genius compared to the horrible Rug Doctor design that tips constantly. This machine cut my time by 2/3rds over our old upright. The water tanks are easily twice as large and allow you to clean MULTIPLE rooms before attending to the tanks. Our old upright would have to be changed about 2-3 times per room. Hose attachment works great with about 3-4 times the suction of the Little Green. The hose brush is also about 2X as wide which makes cleaning stairs and your auto go much faster. It also accepts Bissels standard brushes so you could swap out a narrow one for tight spaces if desired. No provisions for hose storage. I am neutral on this. It would be nice, but we had this on our old upright and removed it. I can see why they didnt put them on this. Hoses can be a pain while cleaning carpets because they tend to fall off. With the commercial theme of this vacuum, professionals would not mess with such a large hose falling off. Another nice feature is the flow wheel that spins when water sprays. This gives you instant feedback if the vac is spraying or not. No spinny, no water. This would help diagnose a pump failure if one ever happened. Cleaned carpets dry in about 1-2 hours depending on pile length. They used to take about 6 hours to dry. Negatives: Clean water tank runs out about twice as fast as the dirty tank. I dont know why Bissel engineers can never get the golden ratio right with these things. From my experience, you always need a much larger capacity water tank than dirty because of how much water is retained in the carpets. While this machine certainly leaves the carpets dryer than our old machine, it is not even a close call on what will run out first. I tried rolling the machine down my stairs like a dolly. The handle locks in upright position so I didnt think twice about it. WHAT A MISTAKE! The upright handle lock gave way sending the dirty tank full of dirty water tumbling down my stairs. Luckily I have the machine to clean it up and the tank didnt damage anything. I then see a handle on the front of the machine for lifting. This machine is fairly heavy and I am a grown man, but having to carry this machine full of water anywhere is not fun. The handle lock should be able hold the weight of the machine and tanks for a machine costing 4 large. Not a major flaw, but I cant see a single women operating this machine if she had to navigate a flight of stairs. This is a mans machine, or a womens machine in a rancher. Hose is about 4 stairs too short on length to cover an entire flight without having to carry the machine to the other end. Conclusion: This is a solid machine that instantly proves its worth in how much time it saves you cleaning your carpets. Yes, it is worth the price when you can clean 1200 ft^2 of carpeting in 2 hours. That used to take me all day. Minor quibbles as stated above, but shes got it where it counts. Great suction, wide cleaning path, easy to operate, cleans better than anything Ive used before, and saves you time. If you value having clean carpets dont waste your money on lessor products. They are too much of a pain to use which causes you to use them less. This machine is so easy and fast that you wont dread cleaning them.

  • Crystal McElroy

    > 3 day

    I wanted to get a real professional carpet cleaner. I seem to go through those cheaper $200 and $300 ones every year or 2. They do not seem to hold up. In searching I really htought I wanted a rug doctor since I have rented them several times and if hat many people use them and they still work great , that has to say something. I was reluctant to get this over the rug doctor that I know works well. I ended up getting the Bissel due to the arm folding down for storage. Works really good. I am not disappointment at all and the arm going down for storage is incredibly helpful! I would definitely recommend this carpet cleaner

  • Abassa

    > 3 day

    Work great Like described Good price

  • Allan J. Rood

    > 3 day

    Hi, If you are in a big hurry, skip this review, it is long and involved, written by a guy who has cleaned carpets in many houses (mine and as a landlord) for many years - and is a retired engineer. Spoiler Summary - Super sturdy, heavy and semi-hard to pull because it is sucking down so hard pulling up dirty water and dampness. I like it. Introduction - I have owned a half dozen or more carpet cleaners for 20+ years, mostly lower priced Hoovers. This is a review after buying this Bissell and using it for 3000 square feet and two sets of carpeted stairs.I chose it after reviewing many alternatives focusing on the suction capability. Many shampooers leave the carpet pretty wet, even after secondary dry passes that dont pull much of the water out. This not only leaves dampness, but dirty water you are trying to remove. First Blush - Sturdy delivery box, and sturdier machine. This machine looks more industrial than many lower priced ones - more like something you would rent at a grocery or rental place.No assembly required - nice long cord, large tanks to allow you to keep going. Set up - As I dragged this upstairs, I realized this is significantly heavier than others I have owned. But do-able (I am 140 pounds, 60+ years old now). You have to mix the solution into the water. Usage - The instructions say to push away and pull back a strip while releasing solution, then repeat the push/pull without solution (dry mode). I repeated these steps in really black or high traffic areas. Doing so with my carpets, which looked okay, yielded almost coal black return tank water with dirt in the bottom of the tank. I did this washing, then, per room, I repeated the same steps as above with clear water for a complete rinse cycle. The water looked less dirty, but I called that good enough. Result - These carpets look better than they have in a long time. I am impressed. Pluses - (1) The machine is very heavy duty, so are the tanks. It sucks very well. Once I didnt seat the receiving tank well so suction was compromised, I pulled back 3 feet and thought wow, this thing has just gotten way easier to pull. Then I reseated the tank and felt again the strong resistance to pulling return. (2) I am an anal engineer. On one rinse cycle, after the carpet was damp from washing, I measured the amount of water I spit out and the amount that was sucked back in. The machine pulled back around 75% of what it laid out. You may think, wow, I would have guessed that you would get back all you lay down. No, you do not, with any cleaner, as it seeps into the carpet. But this 75% was way more than I have seen in the past. Plus, my carpets dried in 1/2 the time. Minuses - This thing is pretty heavy and pulls hard. I dont think my 105 pound 60+ year old wife could lug it up the steps, or use it for long. Other - It would be nice if the soap was separate, so you could toggle between wash and rinse. It is not, you put two tank capfulls of solution in the tank. I got around this by working with the solution, then, as mentioned above, repeated with plain water.It would be nice if you could turn the beater brush on and off, to give the carpet a break when you are just trying to suck up the solution. Oh well. You do have to keep an eye on this spinning disc on the top that indicates solution flow, to tell when you are out of solution, as the tank is so heavy duty, you cant easily see the level as you use it. No big deal, as this spinning beanie disk is in your line of sight as you work. Overall - I like this unit and am glad I bought it, and it works better than the last 5 - 10 units I have purchased.

  • m0m0f05

    > 3 day

    I am a 3 fur baby owner with a carpeted living room stairs and hallway. In the process of buying this home. Until the papers are signed, I need to have a clean carpet!! Having 3 dogs, accidents happen. I was using the Bissell petpro steam cleaner. I have been using them (yes them- I own 3). Using these machines 3 sometimes 4 times a week. Having a living room over 600 sq feet.. it was worth $$. They all worked well. I needed something to work AMZING!!! this is the AMAZING machine!! The carpet is almost immediately dry, or damp. It is my new go to!! ! I was worried about weight but it rolls pretty easy Large tank is a big plus! I would highly recommend, and while not the cheapest carpet cleaner out there, I find it basically works like a professional. Thank you Bissell!!!

  • FreebooterFox

    > 3 day

    When we moved into our apartment five years ago, the carpet was brand new. However, between several cats missing the litter box and leaving hairball presents, and a husband who is so accident prone he practically needs a sippy cup, it had gotten so bad that walking around inside made the soles of my feet disgustingly black. I bought a Bissell Spot Bot several years ago to try to curb the problem, but, as the name suggests, its not enough to care for larger areas. Every weekend I would debate renting out a Rug Doctor machine, but at this point the whole apartment needs refreshed and I didnt want to hassle with renting and returning a machine every weekend for the next two months. Instead, I invested into this behemoth, and (at least so far) Im very glad I did. Its very easy to use, easy to clean out, and easy to refill again. It also came with 4 sample bottles of their Professional cleaning formula. One tank full of water uses less than one of those small sample bottles, so your first 4-5 tanks are basically free. The tank is large enough that I can make several soaking, deep-cleaning sweeps over about half of a 10x10 room. A casual refresh of the carpet probably wouldnt even use a full tank. I can clean and refill the machine in about ten minutes, so getting an entire room done doesnt take long at all. Longest part of the whole process has actually been moving furniture around! Photos show one room before and after cleaning, including a section with sticky soda spots, and a section that had a dark gray patch of dirty foot traffic. The suction is great. Making a few suction-only sweeps over a freshly cleaned area leaves the carpet dry enough that its totally air-dried after just a couple of hours. After the carpet has dried, Ill do a quick run over it with the vacuum to fluff up the fibers, and the carpet feels brand new again. It is a relatively heavy machine, and because of the length of the handle its not very useful for right spaces. If youre older or have back/shoulder issues it can be very difficult to use the machine. If youre a couch potato like I am, prepare yourself for a decent workout. It also dont clean flush into corners, so be prepared to get on your hands and knees with the house attachment to scrub at the 1-2 margin along the walls, if those are in need of being cleaned. Be careful not to overspray with the hose onto latex paint, as the cleaner will cause it to bubble and peel. If you have pet urine stains I highly recommend pre-existing treating with Natures Miracle, especially if its soaked through to the foam layer. Between what well save on our security deposit, and what we would have spent in renting a machine, this purchase has already paid for itself about three times over. Ive read some concerning things about the longevity of this machine. After six tanks over three sessions its still like new. Ive bought Bissell products for decades because theyve been sturdy, reliable, and performed well, and its it hope that this machine will do the same, but only time will tell.

  • J. M.M.

    08-04-2025

    I should start this review by saying that my carpet is original to my house, which is 26 years old. I have had the carpets professionally cleaned and I have done them myself many times. I have owned several carpet cleaners in the past and really hesitated spending this much money for another. I have to say it is worth every penny! Seriously, it got out things I thought would never come out. My son had spilled Dr. Pepper behind a metal file cabinet in his bedroom, and of course didnt bother to mention it to me. It had set in for about six month by the time I found it, and the file cabinet had rusted on the soda. Not cool! So while I held out little hope, I pre-treated the stain with the cleaner that came with the machine (mixed with water) in a spray bottle. I let it sit around 10 minutes while I did other parts of the carpet. When I went over that area, almost all the stain came up, including the rust. I did go back and use the pre-treat again several times and each time more of the stain came up. There is a very faint rust stain that did not come out but you really have to be looking for it to see it. I found this machine to actually be more quiet than others I have used, which is not to say it isnt loud, because it is. But compared to other machines, even my husband commented that it was not as loud as the last one we owned. It cleans way, way better than other models I have tried and I didnt spend half my time running to the sink to empty and refill the tanks. I was blown away by the amount of water/solution that was sucked out of the carpet. Most other machines, even the professionals, leave the carpet so wet. Last time I had my Berber carpets cleaned it took 4 days to dry! With this machine it was mostly dried in 3 hours. I did have one spot that took till the next morning, but it was the area I went over several times. It was easy to operate and cleans on both forward and backward stroke. I also used this on my sofa, chairs, and an area rug with similar results. The hose is long enough to clean up the stairs, and the electric cord is long enough to not have to move it, at least in my house, very often. The Cons- It is heavy, which I guess is why it works so well but if you have stairs, you will probably have to carry it up in pieces like I did (machine, tanks separately). It did drip a little when I was carrying it to be emptied, which I hate, but every other machine I have owned has done the same...........Grrrrrrr! I dont like the water flow indicator. This little disk spins on the tank to show you the water flow. If you arent paying attention (I get into the zone when I clean and did this several times), you will be moving the machine around but no water/solution is being released. The way the tanks fit together make it a little difficult to tell when they are locked together. I was releasing solution into the carpet and nothing was coming back up. Had to turn the machine off, take the tank off and put it back on and fiddle with it to Lock it down. All of that said, I will and already have recommended this machine very very highly. Its really all about the clean!! The cons I listed are all small things that are more bothersome than real problems. I am please with my purchase and love that my carpet looks almost new again. Good for another 26 years??

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