BISSELL® Big Green® PET PRO Carpet Cleaner, 3288
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Blonde
Greater than one weekIve tried a variety of carpet cleaning machines. I dread carpet/rug cleaning!!!! I finally decided I needed to invest in something that worked WELL so got this machine. Wow it works!!! Even on a shag rug. The key I think is to pretreat any very dirty areas with the solution (dilute in a spray bottle or even in a hand held compression spray container...the kind you mix fertilize/weed killer in). If the solution can sit on the carpet/rug even for 10min it makes a big difference in how clean the carpet/rug will get. Then use the cleaning machine. It takes a few passes but it gets it clean. Take a bit of time going over the area several times if you want it almost dry. I cleaned a shag rug a few hours before I had company and it was clean and dry in a very short period of time. I went over the rug very well with just suction and it was almost completely dry. To get the last bit of perfect cleaning... Do a final clean with just hot water in the machine. Leaves the carpet/rug soft with no cleaning residue left in the carpet/rug.
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justsomechick
Greater than one weekI was out of town my puppy got about 15 bottles of water from the kitchen (my friend watching her was at work) and opened them all over my sofa and rug. After 2 days my house smelled like mold and I thought Id have to replace both. I wish I wouldve gotten a before pic of my sofa :( Smells gone and its like new clean! Way better than all the other carpet cleaners Ive had..its industrial strength, and dries in like 30 min. The upholstery extension is b@d@$$ too. Huge tank of water so youre not constantly dumping out and filling up.
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Gayle Johnston
Greater than one weekI was total blown away about how well this shampooer cleans. We are in our early 80s and I was a little worried if I bit off more then I could chew. But then if so Id just call one of the grand kids for help but it was easy to run and did a great job I would recommend this shampooer to anyone
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Des
> 3 dayThis was my first carpet and upholstery cleaner purchase. We have mostly tile flooring in our home with carpet in the bedrooms, so I never considered getting a carpet cleaner when we moved in. However, when I started dog sitting for people, I had to reconsider my decision. My home smelled like dogs no matter how often I cleaned and I was tired of it, so I began my search for a good quality carpet/upholstery cleaner. I almost purchase a Hoover steamvac but I was really concerned about the durability of that product. I honestly didnt think it would last very long with frequent use. When I read all the amazing reviews for the BISSELL Big Green I contemplated it for a while before actually making the purchase. I really didnt want to spend so much money but it looked incredibly durable and I wanted something that would last for a good while and work as advertised. Let me say, this product did not disappoint! Ive used big green for a large area rug in my living room, my couches, the carpet in my bedroom, and the upholstery and carpeting in my husbands car. Every time, I was amazed with how much water, dirt and sediment the big green pulled up. What it did for my husbands car (with the hand tool) was especially impressive. We are taking an 8hr road trip with our son and I didnt want to be confined to a filthy car for such a long period of time, so I took it upon myself to give it a deep clean. We have owned this car for 2yrs and have never had it cleaned other than removing the trash and vacuuming it out. The people that owned it before us didnt bother getting cleaned before selling it, so when we purchased it there was also some staining and tons of dog fur. Now most of the dog fur had been long gone before I used the big green, so please keep that in mind. I cleaned all of the seats, top to bottom and then made my way to the carpeting, cleaning underneath the seats to the best of my ability. I probably went over the seats about 3 times before deciding that I was finished for the day. Now, when I went to dump out the water, it was black and there was lots of mud/dirt and rocks at the bottom of the dirty water container. There were even some small clumps of dog fur floating around in there. The interior of the car doesnt look brand new by any means (I will probably need to get a professional detailing service for that) but I am no longer disgusted at the thought of a long road trip in it. It actually smells pretty clean now and looks presentable. So, here are some things I love about the big green: It is an incredibly simple machine. Without the hose attachment, there are only 5 parts including the portion containing the motor. There are two bins, one for dirty water and one for clean, a clear dome shaped lid with a handle to cover the dirty water container, a small plastic, square filter type thing that you dont really need to bother with and then of course, the body, which contains the motor and scrub brushes at the bottom. Literally, all you need to do is add your water and cleaner, stack the bins on top of the body, plug in and turn on and you are ready to clean your carpets. The hose/hand tool attachment is also very easy to use and adds two extra parts. Not too many things to get broken here. The plastic is also very durable (as Ive mentioned before) and seems like itll last for several years. The suction is very strong and easily pulls up embedded dirt and small rocks from your carpet. Even while using the hose and hand tool, it didnt seem like any of the suction was lost. And of course, b/c of the great suction, dry time is minimal. Id say a couple of hrs for carpeting and upholstery, although when I used this to clean my couches, I gave them until overnight before I sat on them. It took the car about 4hrs to dry completely. Regardless of how long the dry time is, this isnt going to leave anything soaking wet. It will be only slightly damp once the water is sucked up. There are a few small things I didnt like about the machine. It is very difficult to maneuver (which was expected). When cleaning carpets, it does tend to spit out clumps of all the stuff it just sucked up. You know its working when you see these gross clumps but they are still annoying to pick up, unless you have someone going behind you to do it. I wish the hand tool had spinning bristles, although Ive heard that you can purchase one for a reasonable price. The last thing I didnt like was that this seemed to be a little too aggressive for my large living room area rug. Its a wool rug and it just seems like there are a lot of extra fibers getting sucked up by the machine, although the spinning bristles fluff my rug back up nicely. I may need to switch to using the hand tool on the rug though, in order to help prolong the life of it. All in all, this is a great product and well worth the money that was spent on it. It is expensive but I do believe that, in most cases, you get what you pay for. You wont regret buying this carpet/upholstery cleaner!
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Andrea Polk
> 3 dayI purchased my Big Green during the 2016 Black Friday Sale for less than two-ninety. With three dogs and household members who never wipe their feet, I have struggled to keep cream colored Berber carpets and old 70s brown high-low shag clean. I have owned a Hoover branded cleaner and another Bissell which both worked OK, but there always seemed to be oversaturation of the carpet and minimal extraction. Thus the purchase of this model in hopes of faster drying times with positive, clean results. These are my impressions after unpacking and using this cleaner the first time. ☆ The Big Green was well packaged in a heavyweight cardboard box. Cleaner, cleaning hose + attachment for upholstery and User Guide were included with the option to register by mail (included card) or online or by phone. ☆ I found bits of cardboard everywhere, and a small bottle of Bissell Pro Cleaning Solution in the dirty water tank. Check the cleaner carefully all over before using (in the rollers, in the tanks...) to make sure you get all the packing materials out. ☆ The User Guide is clearly written and includes a photo which labels all the cleaners parts. ☆ The Big Green is big and boxy, but stores away much easier than those without foldable handles. ☆ The Big Green is heavy, and my shoulders and arms were tired after using it. There is no machine assistance to propel it forward and backwards. ☆ The trigger which dispenses solution is well placed under the handle where your right index finger would be. There is some resistance, and the flow indicator on the top of the machine makes it easy to monitor. ☆ This was much easier to maneuver on Berber carpet than on shag high-low. ☆ It was easy to tell how much solution was in each of the tanks by glancing at the side of the tanks, although knowing when you are out of cleaning solution is tough at times if you dont look there. ☆ Dumping out the dirty water is easy and I did it frequently to avoid the machine being heavier than it had to be when working with it. ☆ Taking a room in 6-8 lengths would be ideal. ☆ On a flat surface (like Berber carpet) it was easy to feel the suction and know that water was being extracted from the carpet. A little tougher on uneven surfaces. ☆ The power of this cleaning machine is noticeably better than the sub-two hundred dollar machines Ive used before. Im glad I bought it, as its certainly as good as any rental pro machines Ive used in the past. ☆ Pre-treating spots on your carpet prior to using this machine will make all the difference where pet or other stains are concerned. You may still have to go over those areas a few times, but this machine has the power to pull them out. ☆ There was never too much water and solution sprayed onto my carpets using this machine, and it extracts the solution very well. Overall, Im pleased with this purchase and would recommend it to others for home or office. It should be noted that in the case of lighter colored carpets that have not been cleaned for a long time or have existing high traffic or pet stains, a second cleaning may be needed to achieve the desired effect. I found streaks after the carpets dried and in places like the entry and where the dogs had had accidents, I did need to reapply pre-treatment and shampoo again. When used with Bissells Pro Deep Cleaning solution, the Big Green does what it promises and is easy enough to use frequently if desired. It stores easily into a standard closet (with the handle conveniently folding down) and the directions for use are clear. If you arent looking for a magical fix to carpets that need replacing, you should be pleased with the results you get from this product. ------------------ -------------------------- NOTE: instead of using the Bissell pre-treat, you may want to consider this product that works wonders!
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Ashley Anderson
Greater than one weekWe have lived in our home for 8 years. We have 2 young boys and have had several pets in our home over the years (1 senior who passed, 1 senior who’s still with us, 1 puppy who is now a 6yr old large golden, my husbands new Boston puppy, my parents dog who loved to pee in the hallway who has since passed, and 2 kittens we found outside one of which who uses the litter box and everywhere else too). My dad also lived with us for 7 years and was a mechanic and tracked grease and dirt in from the garage. I have a Bissell pro heat that always left the carpets soaking wet but seemed to do a good job until the stains reappeared weeks later with a vengeance. I received this shampooer yesterday and got to work. I was disappointed while the carpets where still a little damp thinking there was no hope if this didn’t work, but after they dried I was amazed at the difference. The carpets weren’t soaking wet and didn’t take long to dry with a large fan. They look even better in person than in the photos. And smell so much better. I was embarrassed to have people come in the house and see the hallway before. I went over the carpets a second time and honestly the only complaint I have is that is doesn’t get all the way up against the wall so you can see the clear line of where the carpet has been cleaned and where the shampooer can’t reach. I’m currently working on the living room carpets, then will tackle the bedrooms. I gotta say I love this shampooer and I am so glad I bit the bullet and got it. Hopefully we’ll give these carpets a few more years while we get the puppy and kitten fully potty trained and save up for new carpets.
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Good Reviewer
> 3 dayOur carpet is 13 years old. It is a very high quality dense pile plush carpet. It’s light beige and had slowly become dirty enough that I was considering replacing it. We regularly vacuum and do not wear shoes in the house. At roughly 1500 sq feet of carpet, this was going to be quite expensive if replacing, so I decided to invest in this Bissell Big Green machine. Our Hoover Steamvac never seemed to get the carpet fully clean and it no longer could remove the traffic patterns no matter how hard I tried. I had about given up and the Bissell Big Green machine was our last hope. I’m happy to say that our carpet has been brought back to “almost” new. After shampooing with this new machine, if I asked someone about our carpet I’m sure they would think it’s new. This machine is amazing! I had to erase 13 years of use, and this is my procedure. Vacuum VERY well first. There is not need to make the machine pick up stuff that you could have gotten with the vacuum! Fill the tank with hot tap water and use the recommended Bissell PRO shampoo at the recommended dose. (two cups for a full tank) I pretreat the heavily soiled areas with the Bissell spray stain pretreatment and rub it into the carpet by hand. After 5 minutes of letting that soak, I pick a section of carpet roughly 6 feet wide by 10 feet long and do one forward pass and one backward pass over that whole section with the shampoo being dispensed. I do a row forward then back, then move over and do a row and so forth. I then go back over that area only sucking up the residual shampoo/water. without dispensing more shampoo. I then repeat with a second forward and reverse pass with shampoo and another pass to suck up the residual water. I then do a third and final forward and reverse pass with shampoo followed by sucking up the residual water. By this point the carpet has typically been fully cleaned. If not, I go over any areas as needed. Typically during the second to third pass is when you really see the magic happening. Typically, on the first pass with shampoo the machine will pickup and leave many dirty carpet balls in it’s wake. This is all the crud that the brushes are pulling out of the carpet. Im not sure why my vacuum cant get this stuff, but the Green Machine pulls up stuff that you didnt know existed in your carpet. In my case, these are NOT carpet fibers, but rather small hairs, dust, etc. and they are dark gray/black clumps. Normally I can suck these back up just by passing back over them with the machine. They end up in the dirty water bucket and get poured out when emptying the bucket. The machine works wonders and I’ve been able to completely remove traffic patterns. It takes some time, but be patient. This machine is head and shoulders above your typical home use carpet shampooer. I haven’t been more happy with a purchase in quite some time. This literally saved us thousands of dollars and our carpet looks practically BRAND NEW after 13 years of use. Attached are photos of some of our carpet just before using this machine, and about ½ way through cleaning this particular room. Even if this machine puked on me today, I’ve gotten my money’s worth. Couldn’t be happier. It’s about as loud as a vacuum cleaner. I haven’t tried any of the attachment, as I already have a hand held portable upholstery/stair cleaner. Highly recommnded.
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A. Vega
> 3 dayThis machine is heavy but wow !!! It cleans carpet so so good !!! I ordered a tineco pro carpet washer and sent it back it left so much dirt in carpet . This is the best I have ever used . I own a Kirby a rainbow E2 and I also have a hoover pet pro carpet washer that is making a bearing noise that was the one I used the most it lasted 3 years . I decided on tineco because of the sensor gimmick and drying function but what a waste of time . Who wants dry carpets if there still dirty . The pictures are three days later after I cleaned with tineco pro carpet washer and the sensor said carpet was clean !! What a gimmick ! Last two pictures are the tineco hardly no dirty water removed . The Bissel is a beast !! I love it ! It doesn’t take long to dry just do more dry passes . I did to front and back et and two front and back dry . After I kept running machine over till I didn’t hardly see any water coming to tank . This machine has súper suction . You need some one to stand on other end of carpet when doing your runners in hallway .
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Mom Of 1
> 3 dayIve been using the Bissell Big Green for 2 weeks now to fully clean the carpets in my house. A total of 16 hours use so far. I wanted to make sure Ive used it a good bit before reviewing it. This machine is probably one of the best carpet cleaners Ive ever owned. It cleans extremely well, carpets are dry within a few hours, it was packaged well, easy to assemble (because there was no assembly), and easy to use. I wondered if it could hold up for hours use at a time and it had no problems with long uses, which is great for me since I would be using it long periods to clean a whole house, and soon my parents home. This thing really is a beast at cleaning and will make your floors come clean and look a lot better, but if youre expecting say, 10 year old floors to look brand new again, its not a miracle maker, you will still have the wear down on the floors, theyre not going to fluff back up to brand new standards just by using this machine. I used the free bissell cleaner that came with it, and I used a cleaner I got from Lowes, Zep Extractor carpet cleaner and the Zep actually cleaned better, and pulled out stains the Bissel cleaner couldnt so Ill just be using the Zep. Pros: Tank Storage...It holds a lot of water, making your trips to go refill and empty the dirty water containers less than the rug doctor. ((I will say though, I saw some reviews stating they could do an entire room with just one container, I wasnt that lucky really, but my carpets were pretty dirty, and my rooms are pretty big, it took 3-4 trips to empty and refill per room for me, which is still a lot better than a rug doctor or the cheaper carpet cleaners Ive used before like my old bissell proheat that would have me emptying an refilling constantly)). Cleaning Power....So far there hasnt been a stain I could not get out of any of my carpets. Carpet Drying time is just a few hours, this machine sucks up a lot of the water that is put out, making dry time 10x better than any other cleaner Ive used over the years. Ease of Use.... So simple to use, easy to manuver(its tall though so its not going to fit to clean under much, Id suggest moving objects to clean under them then putting them back, tanks filling and emptying is so fast and easy, making it less a chore to clean your carpets. Attachment hose is long and easy to use...Long cord, cleaning tool hose is long and easy to clean. Ease of cleaning...This machine is probably the easiest cleanup Ive ever had with a cleaner before. I take the containers out, rinse them, put them back empty, press a button on the bottom to lower the brush out, clean behind it, and clean the brush with ease, 3 minutes top to clean, love that. Easy to put up and carrying about. There are a lot of pros I can go on and on with, but those are my main ones..... Cons: The dirty water container can sometimes leak a few drops onto your just cleaned floor, as youre carrying to empty, very annoying but its just a few drops and easy to avoid by holding my hand or a wash cloth under it as I carry it to empty. I can live with that as well as this thing cleans. The brush bristles, while brushes up and cleans well, could be better, it takes several passes over an area to make sure its clean. The proheat I had had a better brush than this one, but I will say this one is so much easier to clean than the proheat and doesnt get hair all tangled around it like other cleaners Ive had, so I can live with it since its only a minor for me. Like all cleaners can and will do, it will leave fuzzballs here and there if you have pets that shed, no matter how well youve vacuumed an area before cleaning, its just that darn good at sucking up all the dirt/hair/debris in your carpets. You can either pick them up immediately, or go back over it to have it suck it up. If you leave it on the carpet while you go about cleaning and pick it up later there will be a dirty spot where the fuzzball was, because the cleaner while picked up the fuzz also picked up dirt along with it and is mixed with the fuzz.. So Id suggest picking it up quickly, dont let it sit. The dirty water container...I wish it had a handle on it like the bottom container. The dirty water has a top to it but once you take it off there goes the handle you had while youre emptying it, making it awkward while emptying the dirty water, and you have a chance of dropping it while emptying, spilling dirty water. The attachment hose....while its very long and easy to connect, use, and sucks up water very well, the brush part is not very good . Its a line of tiny brushes that dont make for good cleaning really, since you cant really scrub well with it. Which is bad, because the cleaner wont clean about an inch or two near the walls of your room and you need the attachment to clean those parts of the room. Despite the few cons, Id recommend this cleaner, and I dont regret spending the extra money for its superior carpet cleaning.