BISSELL® Big Green® PET PRO Carpet Cleaner, 3288

I have multiple dogs so there is always plenty of mud and dirt getting tracked into the house, along with the occasional accident. Ive been using the top rated rug cleaner for household use for years and have been happy with the results - until I decided to purchase the Bissell Big Green when my last carpet cleaner died. I am SO impressed. It is well worth the money. The first thing I did was clean a carpet I had deep cleaned just a few weeks prior with my old machine to see if it was as clean as I thought it was. I was stunned at the amount of dirt that came out of the carpet that I had thought was clean. I then tackled my master bedroom which has white carpets (I know, not a great choice with dogs but it was there when we bought the house). It had a bunch of stains and I was starting to think about replacing it because it was getting pretty bad, but I tried my Big Green on it and was blown away. First off, with my old machine, it would take me hours to do the bedroom and I had to go over areas repeatedly before I saw much difference. With my big Green I saw an immediate difference with just one pass. I kid you not. It took me a fraction of the time to do the bedroom and the carpet is clean enough that it looks almost new. I did use the pet stain treatment, which Ive always used, so Im sure that made a difference, but overall Im blown away with how well this machine cleans. The other thing I like about this machine is that it is really simply made. There arent a bunch of moving parts and there arent a bunch of things to remove to get rid of clogs. Its just a fresh water tank and a dirty water tank and scrubbers and thats pretty much it. With my old carpet cleaner I was always having to take it apart to track down clogs which could be in any number of spots which was a pain to do, but the Big Green is so simply designed that you wont be getting many clogs at all. The only drawback, and I knew this going in, is that its heavier and bulkier than the household carpet cleaners. This one is definitely industrial strength so its heavier to push and its a bit more awkward to haul it around. Thats not an issue for me because Im getting my carpets much cleaner and in a fraction of the time so its a trade off Im willing to make. If you are on the fence and wondering if the higher price (compared to the household level cleaners) is worth it, just climb down off that fence and hit Buy Now. You wont be sorry.

No issues

We had set in pet stains from our puppies that were awful! I was embarrassed to have anyone come to the house. We had the carpet professionally cleaned, but that didnt help much at all. As a last resort before buying all new carpet, I decided to order the Bissell Big Green Pet Pro Carpet Cleaner. The reviews were good, so I thought it was worth a try. It was amazing! It met all of my expectations & then some! Two people who had seen my carpet before & after, couldnt believe the results! They both said That is quite the machine! I would buy this carpet cleaner again with no hesitation! It is excellent & easy to use!!

Finally , after a long while, I used the Big Green Machine yesterday. I was impressed, really pulled the dirt out. I used it again today just on the high traffic areas and it pulled even more dirt out.

Cleans so much better than my old bissell which I spent more time refilling and scrubbing my carpet on my hands and knees. I pretreat my carpet and can shampoo an entire room without stopping to refill with my new one

This is the best carpet machine I have owned! Completely worth every last penny. Life with kids is messy, our living room rug was absolutely disgusting. A once over with this, and a few times over the really dirty spots, and the rug looks almost new. I highly recommend!

I would buy this product all over again. It is excellent on my carpets. I use it all the time with two large older dogs. Even the foot traffic makes the carpet dirty. PROS: ~This machine seems to put less water into the carpet than other machines Ive rented. ~The suction takes more water out of the carpet so the carpet dries faster ---even when I run over the same area time and time again to clean up a doggie accident. ~The machine works better than other carpet cleaners Ive rented/borrowed from family. I went over stains that Id previously cleaned with a rented Rug Doctor and it didnt get rid of them completely as they were old, but theyre quite noticeably better. ~The moving handle makes this comfortable for people of different heights to operate this. Other machines Ive used arent very comfortable. ~Filling the tank with water/solution is a lot less mess than other machines Ive used as the fill tank is removable. Machines Ive previously used you have to fill a bucket and then pour it into the machine and the suction fittings always got in the way which meant spilling (and solution is expensive!) ~The spinning dial makes it easy to see when youre out of water as it stops spinning. Yes, the sound the machine makes changes also, but if youre listening to music, or in the zone cleaning you may not notice that. The dial frequently catches my eye when it runs out as it is a spinning circle cut into quarters that are black/white/black/white. ~The clear tanks make it easy to see about how much of the cleaning solution tank youve used and how close to full the dirty tank is. ~I use my machine at least twice a week for spot cleaning. I clean my entire house, rotating rooms over a couple of days about every 3 weeks. The carpets do not appear to have any damage or wear from the machine. ~Dog hair is easy to remove from the bottom of the machine after using, and its easy to get out of the two parts to the dirty tank. Some of it also clumps on the floor when doing the cleaning so its easy to pick up while going. (Yes, I vacuum before, but even my Dyson doesnt get it all. We have large dogs who shed a lot year round.) ~The handle folding down makes it easy to store under shelves or hanging clothing in a garage/closet. ~It came assembled, well packed, and with a small bottle of original solution. Ready to go after removing a few cardboard inserts! Cons: ~Weight of machine is higher than that of the machines Ive rented in the past. HOWEVER, the tanks can be removed to transport it and its manageable. ~The dirty water tank can be a mess to empty. If you dont wait a few minutes for the water to settle when you lift it off it will drip dirty, water on you or your carpet/floor If you dont tilt it just right when dumping it, youll again have a bit of a mess on the bathroom floor and possibly yourself.. (I think Rug Doctors tanks from the machines Ive rented are easier to empty with less mess and theyre not in two pieces. The top piece here also drips when you remove it to dump the other tank, which means having to sit it in the tub or on the floor.) After cleaning the carpet I always clean the bathroom floor and tub as the dirty water gets on them. ~The dirty water tank, if not set just right, will not collect water. Once youve used the machine a few times its pretty easy to tell when you have it on right, but twice I emptied an entire tank without realizing it wasnt sucking up the water. (The dirty water tank handle when left up blocks part of my view at my height and I cant see if its sucking up the water.) This machine is well worth the price. I checked a LOT of sites and stores where it was available (including the Bissell site). Other than a no longer active Black Friday sale it was cheapest to purchase here on Amazon. I was very hesitant to spend this much money on a carpet shampooer. Its a LOT of money, but having used it a lot (two large elderly dogs create a lot of messes, not to mention foot traffic from humans and dogs alike.) I promise it is well worth the money. I would buy it even if it was $100 more knowing what I know now. I use it with the 2x Pet Stain & Odor Formula. Other people have said it was odorous or blue in color. It is clear and it does not smell at all. The only smell I ever have is when I go over a fresh urine/vomit spot and it only lasts a few seconds when you first go over it, and when you empty the dirty water tank. This cleaning solution works excellent. I have a small bottle of original formula that came with the machine, but I purchased the pet formula when I got the machine so I have not used it and compared. Id rather stick with what I know works. (The cleaning solution I found for the best price on Bissells site. Buy 1 solution get a second for 20% off, they frequently have % off codes which also give free shipping, and you get a 10% discount with a members points account, which is free. The discounts stack. I got 2 60oz bottles for $32 and some change today after tax and free shipping. Last time I bought them I had a slightly lower discount and paid $34.)

This was my first carpet and upholstery cleaner purchase. We have mostly tile flooring in our home with carpet in the bedrooms, so I never considered getting a carpet cleaner when we moved in. However, when I started dog sitting for people, I had to reconsider my decision. My home smelled like dogs no matter how often I cleaned and I was tired of it, so I began my search for a good quality carpet/upholstery cleaner. I almost purchase a Hoover steamvac but I was really concerned about the durability of that product. I honestly didnt think it would last very long with frequent use. When I read all the amazing reviews for the BISSELL Big Green I contemplated it for a while before actually making the purchase. I really didnt want to spend so much money but it looked incredibly durable and I wanted something that would last for a good while and work as advertised. Let me say, this product did not disappoint! Ive used big green for a large area rug in my living room, my couches, the carpet in my bedroom, and the upholstery and carpeting in my husbands car. Every time, I was amazed with how much water, dirt and sediment the big green pulled up. What it did for my husbands car (with the hand tool) was especially impressive. We are taking an 8hr road trip with our son and I didnt want to be confined to a filthy car for such a long period of time, so I took it upon myself to give it a deep clean. We have owned this car for 2yrs and have never had it cleaned other than removing the trash and vacuuming it out. The people that owned it before us didnt bother getting cleaned before selling it, so when we purchased it there was also some staining and tons of dog fur. Now most of the dog fur had been long gone before I used the big green, so please keep that in mind. I cleaned all of the seats, top to bottom and then made my way to the carpeting, cleaning underneath the seats to the best of my ability. I probably went over the seats about 3 times before deciding that I was finished for the day. Now, when I went to dump out the water, it was black and there was lots of mud/dirt and rocks at the bottom of the dirty water container. There were even some small clumps of dog fur floating around in there. The interior of the car doesnt look brand new by any means (I will probably need to get a professional detailing service for that) but I am no longer disgusted at the thought of a long road trip in it. It actually smells pretty clean now and looks presentable. So, here are some things I love about the big green: It is an incredibly simple machine. Without the hose attachment, there are only 5 parts including the portion containing the motor. There are two bins, one for dirty water and one for clean, a clear dome shaped lid with a handle to cover the dirty water container, a small plastic, square filter type thing that you dont really need to bother with and then of course, the body, which contains the motor and scrub brushes at the bottom. Literally, all you need to do is add your water and cleaner, stack the bins on top of the body, plug in and turn on and you are ready to clean your carpets. The hose/hand tool attachment is also very easy to use and adds two extra parts. Not too many things to get broken here. The plastic is also very durable (as Ive mentioned before) and seems like itll last for several years. The suction is very strong and easily pulls up embedded dirt and small rocks from your carpet. Even while using the hose and hand tool, it didnt seem like any of the suction was lost. And of course, b/c of the great suction, dry time is minimal. Id say a couple of hrs for carpeting and upholstery, although when I used this to clean my couches, I gave them until overnight before I sat on them. It took the car about 4hrs to dry completely. Regardless of how long the dry time is, this isnt going to leave anything soaking wet. It will be only slightly damp once the water is sucked up. There are a few small things I didnt like about the machine. It is very difficult to maneuver (which was expected). When cleaning carpets, it does tend to spit out clumps of all the stuff it just sucked up. You know its working when you see these gross clumps but they are still annoying to pick up, unless you have someone going behind you to do it. I wish the hand tool had spinning bristles, although Ive heard that you can purchase one for a reasonable price. The last thing I didnt like was that this seemed to be a little too aggressive for my large living room area rug. Its a wool rug and it just seems like there are a lot of extra fibers getting sucked up by the machine, although the spinning bristles fluff my rug back up nicely. I may need to switch to using the hand tool on the rug though, in order to help prolong the life of it. All in all, this is a great product and well worth the money that was spent on it. It is expensive but I do believe that, in most cases, you get what you pay for. You wont regret buying this carpet/upholstery cleaner!

Ive had this machine for two weeks now and have really mixed feelings about it. It works well, with some quirks and some flaws. For quirks, it cleans really well, much like rental machines, but it leaves stripes. If you work from right to left, itll leave a 1 stripe. From left to right, itll leave about a 1 1/2 stripe. This is because the sprayer and vacuum area is wider than the brush bar by those amounts right and left. If your carpets are dirty and light colored, its really noticeable. You can go back over the areas, but the stripes will remain with each pass, but lighter until the carpet is so clean from repeated passes that its not noticeable. The beater should have been the same width as the sprayer and vacuum. Oh, and I found Zip Premium Carpet Shampoo. Its about half the price and worked better for me than the best Bissel stuff. For design flaws, I first want to say that unlike the home model cleaners made of clear plastics that harden and shatter with age, this machine is built to last. If you buy it with a credit card offering warranty extension, you get 5 years from Bissel and 2 more years. Its built to last to that level of service. Materials are good with service panels held with stainless screws allowing easy access for cleaning and repair. After every couple tanks, you do need to pick clear the bottom of carpet fiber debris as you would any machine. It doesnt require any disassembly, but you should also use some type of hooked tool to clean out the entrance to the vacuum to clear out debris clogs. No big deal. But for me, after cleaning 3 rooms, the machine started to squeal. I followed the manual and first checked the beater brush belt. There was some black, belt dust debris. The cogged belt pulleys were not aligned and the output shaft of the brush motor was making noise when rotated by hand. I corrected this by fully seating the cogged wheel bearing in its housing to properly align the belt and removed the motor to lubricate the shaft bearing which was making the noise. This should not have been required and really is beyond the scope of a typical buyer. The machine is very easy to work on, but you shouldnt be expected to do this type of service after a few hours. I like the machine, but am concerned that my fix is temporary and that damage may have already been done.. Ill probably return it in exchange for another. Despite the quirks, I like it and just hope that the motor problem was not a common occurrence. Edit: The motor noise came back so I called Bissel about getting a replacement motor. They said Id have to send in the entire machine for warranty repair. Since its still eligible for return to Amazon, Ill just do that and buy another instead.

We finally bought the Big Green Machine after renting the PetSmart version several times. All in all, this is a nice, easy to use carpet cleaner and I recommend it. More Detail: Unboxing: The cleaner is practically assembled when it arrives in its sturdy box. If you have trouble lifting heavy objects, it might be best to cut the bottom off the box and lift the box off, rather than trying to lift the machine out of the box. The accessory hose is in the box in the space between the cleaner and the box. Packed inside the waste bin is a sample of soap that you must remove. There are also a couple of other pieces of shipping material that need to be removed. I also found that the drain plug for the clean water reservoir was loose, so I tightened that up. The unit arrived in great shape with no visible damage to the packaging or the unit itself. This is basically the same unit as the commercial version, from what I can tell. I cant speak to the motors themselves, but it sounds the same as the rental version. The only things different are that the directions for use are not stamped directly on the machine, and there is no rental motor counter, which records the number of hours on the machine. Otherwise, quality, fit, and finish is almost identical to what Ive seen from the PetSmart rentals. Setup for use: Setup is fairly straight forward and easy. The bottom reservoir is for warm water and the cleaning solution. The cap is large and easy to put on and remove. That unit nestles down in the bottom, with a nozzle that allows the liquid to be drawn out for spraying. On top of that goes the dirty water receptacle, followed by the clear lid, which locks in place. You can see the dirty water as it is sucked up via the clear lid. The cord is heavy duty and long enough for all the uses I have. The only thing it cant do is reach from one end of our upstair hallway to the other, but it runs the full length of the house, so it is a long hallway! Use and Cleaning: The unit is relatively easy to move around. The large rear wheels make it an easy roll from place to place when you tip it back onto the wheels. The low center of gravity from the handles connection point at the bottom of the unit keeps it steady and even as you push and pull it across the carpet. It is a bit heavy to pick up via deadlift, but my relatively small wife can pick it up if she does it carefully. Shes not going far with it, mind you, but she was able to load and unload it from our SUV when we rented these. It has a nice grab handle on the front and the rear. The cleaner does a good job of getting the carpets clean and removing most of the moisture from the carpet. Our drying times have been relatively quick, which is good. You really dont want soggy carpets. I am giving four stars, however, because our particular unit seems not to spray well on the forward motion, or at least not as consistently as the rental versions did. It is spraying the cleaning solution, but one pass does not seem to wet the carpet enough. I found myself doing a pass up and back with the trigger depressed, and then two additional passes to remove the liquid. Drying time was still good. But, because it doesnt seem as effective with one pass only, Im holding a star back. It may be something that will improve with us, or it may just be this unit. It still cleans well. This unit needs a little help with heavy stains, as you would expect. We pretreat spots with Resolve carpet cleaner and a little light scrubbing. Then, going over the spots with Big Green it does a great job removing the stains. I make extra passes over high traffic areas or tough stains and it does make a huge difference. Ive mostly used the carpet cleaning system that came with my Kirby in recent years, but this is a superior clean than that one. Depending on the pile of your carpet and the amount of pet hair in your home, you will notice clumps of fibers/hair under the unit and in the waste area. At times clumps will become large enough that they will fall off the machine during use. Its not a big problem, and not unique to this cleaner. If you have a carpet or pets that shed, you can stop and clean it off periodically during use. Cleanup: As with all cleaners, cleaning the unit is essential to its performance. This one is easy to clean. The dirty water receptacle has a large opening and is easy to dump (I dump into the toilet) and rinse The clear lid takes a little work at the sink to get al the crevices cleaned out. Any leftover cleaning solution can be drained easily by unscrewing the plug on the bottom. Wipe down the outside and bottom of the unit, being sure to get clumps of carpet fiber and hair from the roller area, and youre all done. The handle folds down to save space vertically, should you need it. Complaints: As to complaints about drips; yes, when you stop cleaning and park the unit, there will be some dirty water spots I dont think its a leak, per se, but rather the liquid that get caught up in the roller assembly when everything is spinning and working. When it stops it drips. I keep an old towel handy and back the machine up onto the towel when I stop using it - problem solved. Overall: We purchased this for ourself because we had been so pleased with the rentals. It does a good job cleaning our carpets and controlling the odors from three dogs who sometimes have accidents. It really does leave the carpets cleaner and reduces odors, and were very pleased. Had I not had a slightly different experience with the rentals units, I might have rated it 5 stars. After a few more uses I will update my review as needed.